A great place to buy tech, but not great for enacting warranties. If you buy a warranty and they misspelled your email, but you don't find out until you go to use it, they will tell you there is nothing you can do. Apparently if they improperly set up your warranty, it is your fault and they will tell you that they can't fix it and your out of luck. Don't do what I did. Don't pay for the priciest warranty coverage. The damage to the laptop I needed repaired wasn't even superficial, it's some software leak and yet for their mistake a manufacturing error can't be fixed. If you buy something, I advise not bothering with a warranty unless you know you'll break it. If that's the case, get the cheap one, don't shell out money for a possible mistake.
The fact that it’s impossible to call and speak to someone who’s actually at the store is very frustrating. The help I did receive over the phone from whoever, was very poor. I have had this happen when trying to call Bangor and Augusta. It’s hard to do business with a company who makes it hard to communicate.
The stores dont carry the same stuff they offer online