Good location. Didn't have overly pushy sales associates that most locations i've been in other regions across the US. Was able to get a stock check and walk out with a nice new TV with no pressure for uneeded features in about 15 minutes.
great experience changing the battery on my iPhone 13! Sami was super terrific, as were Aiden (sp?) and Marquis. We hit some snags (not their fault, Apple's) but they made sure everything was resolved in a timely manner. While I was waiting (and browsing stuff just out of boredom) a large number of employees asked me if I needed help. Great store. Already recommended to my coworkers.
I ordered a new 65" TV for delivery in Bangor after my old one died, and the entire experience was excellent. I was able to schedule delivery for a day I knew I’d be home, which made everything very convenient. Best Buy also provided a checklist of things to do ahead of time, and that was extremely helpful.
The tracking features were especially impressive. Being able to see the truck in real time and watch the delivery window update dynamically was such a great touch and made the whole process even easier. I have dogs, so being able to time things accurately meant I only had to put them outside in the backyard for a short time, which I really appreciated.
Chris and Greg, the delivery team, were outstanding. They called before arriving, which was very reassuring, and they were both polite, professional, and efficient from start to finish. They got the TV into the house with no issues at all, and their courteous, friendly attitude really stood out. Chris and Greg made the delivery smooth and stress-free, and I’m truly grateful for the excellent service they provided.
I love love LOVE my new TV! Thank you, Chris and Greg!
More than enough staff if you need assistance! Store is generally clean and organized. People are willing to help and easy to fine.