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Best Buy Portland
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Portland
How do I check product availability at the Portland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Portland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Portland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Portland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3303 reviews)
Tenlee D
November 20, 2024
1 out of 5
Bought a laptop and as soon as the warranty ran out it needed a new mother board. No in-house techs. They send everything out. I had to pay for the repairs and now, 5 months later it happened again. Got in line for "geek squad " and after 30 minutes, the geek announced that if we didn't have an appointment we would be waiting a very long time! My laptop is 1 1/2 years old and was not cheap. I should not have paid the first time for repairs and will not pay again. I will throw $700 in the trash. I went elsewhere and purchased a new laptop for what it would have cost me to repair that one. Never again will I shop at Best Buy!
Fred R
November 19, 2024
5 out of 5
Great young guy in the Geek area helped me immensely. Knew his stuff and set me up with what I needed. Don’t see young people like that anymore
Noah
November 13, 2024
5 out of 5
This best buy is the best because it's way better than augustas best buy
Chucky
November 03, 2024
2 out of 5
Put some merchandise on your shelves 😜
Response from Best Buy
November 03, 2024
Hello,
Thanks for sharing your feedback. I understand seeing empty spots on shelves isn't an ideal shopping experience. I'd be happy to have our corporate team review this with you and see if there's anything we can help you find.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and the location you visited. Please also refer to your "Google review case 64382778" in your message to us.
Sincerely,
^Melissa