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Frequently Asked Questions About Best Buy Portland

How do I check product availability at the Portland Best Buy?
How do I check my order status?
My local Portland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Portland stores’ holiday hours?

Recent Reviews

4.0
(3529 reviews)
Mark R
December 10, 2025
1 out of 5
They treat their handicapped community with disrespect. I am a double amputated person in a wheelchair. They delivered my tv table out in the snow,next tp my porch. How in the dickens am i to get it into the house?
Response from Best Buy
December 10, 2025
Hey there, Mark. We always want to make sure that we treat all of our customers with the respect they deserve. If you have any questions, or need help, please reach out to us on social media. Be sure to reference your review number, 85002, when you message us. We look forward to hearing from you. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
RockOnPearl
December 09, 2025
3 out of 5
I'd give 1 star except I know most pharmacies are struggling and much is out of their control. They are rarely able to answer the phone, they shorted me on an Rx refill, they are not very helpful in the store and seem overworked, exhausted. I blame Walgreens corporate and our government. They are understaffed and likely underpaid. The entire medical industry is a joke.
Sheryl R
December 05, 2025
4 out of 5
A great location, employees could have been a bit friendlier.
R B
November 30, 2025
1 out of 5
Went into get a simple Apple Pencil for my iPad showed the guy the exact iPad I had and he double checked to see if it was the right one and still gave me the wrong one how lazy and incompetent is that. Now I have to go back to the mall 60 miles away and find a parking spot and go back in there to get the right one 😡 Best Buy should comp us for our gas and time for this absurd degenerate employee.
Response from Best Buy
November 30, 2025
Hello there! We definitely understand the need for friendly and knowledgeable support in store when it comes to Apple products. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #78590 in your message. You can find us here: Facebook (https://bby.me/5o6f2a) Twitter/X (https://bby.me/lh2huo) Instagram (https://bby.me/kjz3ac)

About Best Buy Portland

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