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Frequently Asked Questions About Best Buy Portland

How do I check product availability at the Portland Best Buy?
How do I check my order status?
My local Portland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Portland stores’ holiday hours?

Recent Reviews

4.0
(3621 reviews)
Barbara
September 01, 2026
1 out of 5
If I could give them zero stars, I would. They take your money for a month and don't deliver your goods. We ordered a stove and were willing to wait 2 weeks for the delivery. When it arrived, the stove was so damaged! There was no way it should have been loaded into the truck looking like that. They could have called us in the morning instead of wasting our day to wait to see that. We then rescheduled for another two weeks out. As the date was approaching, they told us they need to reschedule another two weeks out beyond that rescheduled date! This is 2026. They should know where every appliance is and get one to you in a very quick time. They were a little cheaper than Lowe's at the time, but it isn't worth dealing with them. (Lowe's now has the same stove $200 less... guess where we are getting a stove from?) I DO NOT RECOMMEND purchasing an appliance from Best Buy.
Response from Best Buy
September 01, 2026
Hello there, Barbara! Thank you for taking the time to reach out on Google with a review. We can definitely understand the need for support when facing delivery issues. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #216777 in your message. You can find us here: Facebook (https://bby.me/k2K4ya) Twitter/X (https://bby.me/A7DtGT) Instagram (https://bby.me/iUHiRX) We hope to hear from you!
Chris R
August 29, 2026
4 out of 5
It's the place to go for your electronics
Jordon M
August 17, 2026
1 out of 5
Zero stars should be an option. Don’t waste your money there.
Jill B
August 12, 2026
5 out of 5
Great staff. Very helpful

About Best Buy Portland

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