Staff is friendly, I've used the online pick up option multiple times and it's always gone smoothly, even when using a 3rd party app like paypal.
Nothing personal about the people who work. They are all nice enough, but as a big box store, Best Buy has just gotten worse and worse as their fortunes have declined. I'd almost always rather buy from a brick and mortar, but in this case I'll almost always avoid Best Buy in favor of online options.
Very attentive staff! Christian helped me find a screen protector that would fit my ancient phone and installed it really well.
It’s pretty bad when I stand directly in front of an associate and he doesn’t even look up at me because he’s too busy playing on his phone. After a few minutes I just walked away and left.