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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Portland
How do I check product availability at the Portland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Portland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Portland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Portland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3404 reviews)
See J
June 11, 2025
1 out of 5
Terrible customer service, avoid at all costs
Barbara P
June 10, 2025
1 out of 5
DO NOT PURCHASE MICROSOFT365 FROM BEST BUY. I canceled the subscription within the cancelation period and Best Buy won't refund me. They say they have nothing to do with it as its a Microsoft product. Microsoft says the store has to issue the refund. Waste of money and time to shop in South Portland.
Carlos A
May 29, 2025
5 out of 5
Buen lugar
Drew H
May 24, 2025
5 out of 5
Extremely satisfied with Best Buy for our new refrigerator. Most people don’t think of BB for fridges. But they should be. I’ve shopped at Lowe’s, Home Depot, Costco and local stores for appliances before. BB was the cheapest, was the fastest delivery, and easiest to work with. Their sales dept answered right away when other places rang and rang. The Geek Squad delivered too. Not a third party company from out of state. I got text alerts giving me updates on the delivery time as well as a phone call. I’ll only be using BB for my appliances moving forward.