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Frequently Asked Questions About Best Buy Portland

How do I check product availability at the Portland Best Buy?
How do I check my order status?
My local Portland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Portland stores’ holiday hours?

Recent Reviews

4.0
(3297 reviews)
Melvin B
October 25, 2024
5 out of 5
Unos precios bien bajos
Robert M
October 23, 2024
3 out of 5
Such a selection,such detailed descriptions.Need to bring a notepad.But when you need the product,Straightforward the purchase,make your choice.👍
Response from Best Buy
October 23, 2024
Hello Robert, Thank you for visiting your local BBY store. With so many options available, I understand the selection process can be a overwhelming. Our goal is to make that process seamless. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Regards, ^Kristy
Stephen R
October 20, 2024
1 out of 5
Horrible customer service. Tons of employees in the store, but none of them can be bothered to assist. Made me go to the front of the store and check in with someone up front and be put on a waiting list to get service. Ridiculous. Just buy what you need from Amazon and save yourself the poor customer service.
Response from Best Buy
October 20, 2024
Hello, Stephen, Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you. First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64333208. We look forward to hearing from you. Sincerely, ^Deysha
Dave N
October 18, 2024
5 out of 5
A fine example of a Best Buy. The access to the mall is super convenient, and it's great that you don't absolutely have to go through the mail to access it if you don't want to.

About Best Buy Portland

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