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Best Buy Portland
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Portland
How do I check product availability at the Portland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Portland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Portland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Portland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3325 reviews)
Christopher I
January 16, 2025
1 out of 5
Purchased an expensive Monitor and a keyboard on 12/28, my son didn’t want to use the keyboard so I went to return it and was told they only have a 15day return policy so I was 2 days late!!! Was told I if I wanted a longer return I must purchase that! They would only offer me a store credit. I asked to speak to a manager but the sales rep Isaiah I believe was his name informed me that the manager is busy and he’s going to tell the same thing as the manager “take it or leave it!! The keyboard was unopened in the box. Now I’m forced to purchase something I don’t need. Very disappointed and will stick to Costcos 90 return policy from now on. No wonder people shop online and Amazon, all these stores will be a thing in the past.
Joe D
January 15, 2025
5 out of 5
I've had great experiences at Best Buy. I got frustrated with the shipping and membership costs from Amazon. I buy from Best Buy whenever I can for the free and fast shipping. The last couple of purchases I made from Google were going to take 3 weeks to deliver. Best Buy had the same items and they delivered them that day. As long as that is true, I will check Best Buy first.
Jane T
December 31, 2024
5 out of 5
Excellent selection and great service.
David M
December 28, 2024
5 out of 5
Had to buy a cable. There are so many places this cable could be. I finally asked someone, and they showed me the map of where it was located based on the sku # I looked up on the website. Thanks!