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Frequently Asked Questions About Best Buy Portland

How do I check product availability at the Portland Best Buy?
How do I check my order status?
My local Portland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Portland stores’ holiday hours?

Recent Reviews

4.0
(3637 reviews)
omar m
October 29, 2026
1 out of 5
The worst customer service ever seen in my life, u need to wait over half an hour and once they show up they are rude.
Brian K
October 24, 2026
5 out of 5
Helpful staff
Chase A
October 14, 2026
2 out of 5
Great place to stand in line for 30 minutes to see if they have a phone that's on display in store. To bad the Samsung guy can't help with other phone types at all. 1/10 for customer service.
Response from Best Buy
October 14, 2026
Hi, Chase, Thank you for reaching out and sharing your experience. We know how it feels when you can’t get help with a purchase. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms. Facebook (https://bby.me/CGlav2) Twitter/X (https://bby.me/ht8KAe) Instagram (https://bby.me/XwGJcW) Please mention your Google review # #238142, so we can review this further with you.
Nicholas T
October 13, 2026
4 out of 5
Staff were helpful. The computer monitors were oddly spread out which was confusing.

About Best Buy Portland

bestbuy.com