Customer service is always great!
Not a bad selection for tech needs. Parking can be tricky as its at the Main mall
Came in towards the end of the evening with my spouse. Bought a new oven (gas to propane.) great product. Jackie and Ari were AMAZING! Supervisor was wonderful! But, Ezra … he needs a lesson in customer service! (claims he’s the LG rep!) BS! Basically told my husband to shut up and stop talking! Other than that the staff was great, got what we hoped for and they stayed open later to accommodate us. 1 star for each employee plus product …5 stars if customer service was a priority to some staff..
Response from Best Buy
March 23, 2026
Hello,
Thank you for sharing your experiences at the Portland, ME Best Buy location. Ezra seems to have not provided the support we expect from consultants in store. We would be glad to look into this further if you would like to reach out to us on any of our social media profiles below with Review 133742.
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Saved money found what i needed.. cant complain.