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Frequently Asked Questions About Best Buy Portland

How do I check product availability at the Portland Best Buy?
How do I check my order status?
My local Portland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Portland stores’ holiday hours?

Recent Reviews

4.0
(3548 reviews)
mae
January 16, 2026
5 out of 5
the geek bar helped me get my iphone fixed with no appointment after i showed up to the apple store for a scheduled battery service and was told they no longer had time for it. i was pleasantly surprised to learn best buy offers the same apple pricing and coverage, better trade-in options, and genuinely better service 🙏🏼 also, i want to mention that the management and staff here are extremely kind & accommodating. they swiftly and respectfully handled a personal safety issue and were my angels today!
Dan K
January 15, 2026
5 out of 5
What can I say about Best Buy. The folks are friendly and willing to help. I was recently in picking up an item I purchased on line and my experience was stress free. I have a Best Buy account so my $500+ purchase was put on it so I can pay for it interest free for a few months while I recover from Christmas. I recommend Best buy for a multitude of electronic products and accessories
Ethan M
January 11, 2026
5 out of 5
Employees honest and helpful
Northeast H
January 08, 2026
1 out of 5
Horrible customer service. Sold me a broken pc. I’ve taken it back 2 times since it was new not even a year ago and now it doesn’t work and they want me to pay to fix it. Don’t trust these scammers. Shop with your local business.
Response from Best Buy
January 08, 2026
Hello and thank you for your review. We understand how this recent experience may have felt and truly value your feedback. We'd appreciate the opportunity to follow up and ensure your concerns are reviewed and documented. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/262ifa) - Twitter/X (https://bby.me/1sbqba) - Instagram (https://bby.me/k7yex1) When reaching out, please reference your Google Review 102174. Kindest Regards.

About Best Buy Portland

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