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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Portland
How do I check product availability at the Portland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Portland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Portland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Portland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3608 reviews)
Sophia N
June 15, 2026
1 out of 5
will never buy from here again. ordered for same day delivery-item was in stock(i ordered too late and it said next day delivery and that would have been fine). it did not arrive the next day and i called customer support (always plan being on the phone for at least 30 minutes). customer support assured me it would arrive by the end of the day and i shouldn't worry. it did not arrive. i call again today and they tell me it's actually going to be shipped instead of delivered. I am leaving the state tonight and my package most likely will be stolen off my porch now. i am most likely out $100 dollars because they will not refund the order. terrible service go to target or walmart if you need it the same or next day reliably
Response from Best Buy
June 15, 2026
Hello Sophia,
We can see why you’d be upset with the delivery delay, and we’re really grateful you took the time to share your experience with us. We would like to look into this and see is we can help in any way. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #172766 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/rraiLP)
• Twitter/X (https://bby.me/J4AxrO)
• Instagram (https://bby.me/8NAA0e)
Gabriela G
June 07, 2026
5 out of 5
They have a great exhibition with a wide assortment of TVs and brands to choose from. JP was super resourceful, great attitude, added so much value and guidance. Great job JP! Special mention to Greg from Sony who was also very helpful and understood our needs!
Hồng N
June 07, 2026
1 out of 5
Tôi đã đặt mua laptop ở đây và nhân viên đã hẹn ngày để tôi lên để lấy máy và khi tôi lên thì nhân viên nói rằng máy chưa về tôi thì rất cần máy để học gia đình tôi muốn lấy tiền đã cọc để đến chỗ khác mua thì nhân viên nói không thể lấy hết được nên chúng tôi đã đồng ý tìm một máy khác tầm giá để đổi nhân viên đổi cho tôi một con máy tâm giá nhưng là máy demo và chỉ đã bị chai pin còn 93 phân trăm tôi thật sự vô cùng thất vọng tôi đang là học sinh cấp ba và đã tiết kiệm rất lâu để có số tiền mua laptop và bây giờ tôi phải dùng một con máy demo và bị chay pin một trải nghiệm tồi tệ nhất khi tôi đến với đất nước mỹ tới nay
Bestis S
June 06, 2026
4 out of 5
Good place for electronics, you have multiple choices, affordable and good customer service 👍🏾