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Frequently Asked Questions About Best Buy Ann Arbor

How do I check product availability at the Ann Arbor Best Buy?
How do I check my order status?
My local Ann Arbor Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Ann Arbor stores’ holiday hours?

Recent Reviews

4.1
(3186 reviews)
Kevin M
September 29, 2024
1 out of 5
Went in to have my iPhone replaced and was told they would have to send it out, that they don’t actually do it there in store. For an immediate replacement I’d need to go to the Apple Store. Apple Store says that’s not true and the guy must’ve just been uninterested in helping. Annoying.
Response from Best Buy
September 29, 2024
Hey there, Thanks for reaching out. I regret to hear that you had a disappointing experience with us. Were you able to get any help with this issue? If not, we would love to assist further. Can you please send us a private message with your full name, telephone number, and email address. I have provided links below to our social media pages. When reaching out, please be sure to mention your Google review #64256219. We look forward to speaking with you soon. Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) All the best, ^Jacob
randall y
September 28, 2024
3 out of 5
I stopped by this Best Buy to purchase an optical audio cable for a sound bar. The cable won’t stay in either of the ports, the TV, or the sound bar. It was quite expensive and I would have thought that the quality would be much better. I’m returning it ASAP. The fellow who helped me was pleasant enough but seeing as this was the only choice they had, I bought it.
Response from Best Buy
September 28, 2024
Hi, Randall, It's less than ideal to discover that there is a newly purchased product does not function as it should. Though you had a pleasant experience with the one who assisted you, we would be like for you to reach out to our team so that we can document what occurred with the optical cable. Please reach out to our team by sending a private message or DM that includes your full name, phone number, email and the purchase information using one of our official social media platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) When reaching out, be sure to mention Google Review 64253864. Though we try to assist all customers who reach out, please note that our typical hours of operation are as follows. Monday through Friday: 8 a.m. -7 p.m. CT Saturday and Sunday: 9:30 a.m. - 6 p.m. CT If connecting with us outside of normal business hours, we will reach out with a response as soon as we can. Sincerely, ^Tina
Ykaros
September 24, 2024
1 out of 5
Waited for 50 minites and was kept being ignored. Do not recommend visting at all. Totally a waste of time
Response from Best Buy
September 24, 2024
Good Evening, We certainly understand how you are feeling after not receiving the assistance you needed when you visited. We would love to look further into these concerns with you. Please feel free to reach out to us by sending our team a private message through social media, so we can better assist you. Don't forget to include your Google review in the message: #64239028. - Facebook (facebook.com/BestBuy) - Twitter/X (twitter.com/BestBuySupport) - Instagram (instagram.com/BestBuy) Kindest regards, ^Bobby
Come& V
September 24, 2024
5 out of 5
Enjoy the discounts and the payment plans. The Black Friday deals are a must to have and you save when you become a total plus member

About Best Buy Ann Arbor

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