Not sure who dropped the ball Brighton or here both as far as I'm concerned both (my husband feels a bit different) Brighton sold us a just under $500 radio set up install in ann arbor, drove an hour to ann arbor for install, where told oh this won't fit, can spend another $200 for a different harness. No we are good returned everything and will be the last thing we ever buy at Best buy, not one single employee gave any shit about our time or to take a look in the 2 weeks leading up to the install but you sure took our $500. Go anywhere else but best buy for anything!
Response from Best Buy
August 25, 2025
Hello,
Thank you for providing feedback on Google. Finding out that you needed to spend an additional $200 for a car installation is frustrating. Contact us on social media private links below. When you are reaching out mention "Google Review #34633", provide details about your review.
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Here to assist,
^ Jay
They were so helpful! I had no idea what I was looking for. I left with a 4k tv that came highly recommended from the sales person. 75" tv welcome home!
Always good staff who always ask if I need anything and always have been well informed with my questions
Very friendly greeter and was asked if I needed help .showed me where toasters location.