In & out, got exactly what I needed. Salespeople were very friendly but not overbearing.
“I spoke with two different representatives and even got a confirmation number for a price match, all without needing to be part of their membership. But when I called back, the person I spoke to was extremely rude and acted like I didn’t know what I was talking about, even though I had proof
Response from Best Buy
February 17, 2025
Hi Alaa,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and about this service you received when calling back to get your price match, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64823900.
Thanks,
^Caleb