Frequently Asked Questions About Best Buy Auburn Hills
How do I check product availability at the Auburn Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Auburn Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Auburn Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Auburn Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3386 reviews)
Ali M
February 19, 2025
5 out of 5
Knowledgable sales at tv dept. Also switch tv after one week . W no issue...
Guess W
February 13, 2025
5 out of 5
Today me & my wife purchased an apple watch & was very satisfied with George who was professional quick & helpful with any questions & we liked best buy price too
Craig N
February 12, 2025
5 out of 5
They use the Geek Squad to run their service dept. Great service and affordable!
David
February 05, 2025
1 out of 5
Just went in to have my $40 screen protector replaced and was directed to the cell phone section. 9 different employees actively avoiding eye contact walked past me. I was on a time crunch and needed that and to buy a new monitor. No one helped me so I left. Apparently buying a screen protector from them is a 1 way ticket to being ignored.
Response from Best Buy
February 05, 2025
Hello, David,
Thanks for taking the time to leave a review here on Google. When shopping at your local Best Buy, I can understand wanting timely support.
If you require assistance on this matter, please reach out to us on social media. We would be happy to help you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64780805” when reaching out on social media.
Regards,
^Ravi