Pleasant service, Ordered an out of stock item for me In store. Delivery only took 2 days,
Store a is aways from my home. So I felt like I should of did my own online order.
Happy with purchase
Evan at Best Buy Auburn Hills was outstanding with professional and customer friendly service. He was patient, researched options, and advised me as I needed it. I greatly appreciated his willingness to help and his patience as I made decisions regarding a new computer, printer, and battery backup purchases!
Thank you Evan!
When I returned on another day that happened to be his day off, Guiseppe picked up and capably assisted me for another decision.
purchased a TV curbside everything went smooth, bought the TV online picked it up within the hour
Do not, under any circumstances, use Best Buy's supposed professional services! They will damage your home in the course of doing their work which will never be he same again. Me, and a friend of mine in Florida, had similar terrible services with Best Buy. That's more than just a coincidence!
RESPONSE BACK TO OWNER:
The damage was to in-wall electrical wiring done by the installation of a TV mount. And I filed a claim and was reimbursed by Best Buy's insurance company. But not ONCE did I speak to ANYONE at Best Buy who cared about this customer's home being damaged and potential fire hazard.
Response from Best Buy
July 25, 2026
Hello,
Thank you for your review. It can be really disappointing when damage occurs during a delivery. If your home experienced damage during a delivery, we are able to submit a claim for you. If you have not submitted a damage claim, please feel free to reach out to our team on social media. Please include Google Review 193105 in your message.
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