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Frequently Asked Questions About Best Buy Auburn Hills

How do I check product availability at the Auburn Hills Best Buy?
How do I check my order status?
My local Auburn Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Auburn Hills stores’ holiday hours?

Recent Reviews

4.2
(3364 reviews)
Brit S
December 05, 2024
1 out of 5
Not worth your time! Ordered a brand new set of headphones that came opened. Tried to exchange in store but manager couldn’t even take the time to walk to the front and look at the package. Shop someplace where they actually care about the customer.
Response from Best Buy
December 05, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my new in box items will arrive as such. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64520912". Full Name E-mail Address Phone Number Regards, ^Josh
Peggy L
December 03, 2024
4 out of 5
We dealt with Yovan from the Geek Squad, exceptional service. He was friendly, efficient, and went above and beyond. He helped us twice within a week. I tried to speak to a manager to share my thoughts regarding their employee but no one came in a timely manner.
Jack -
December 02, 2024
5 out of 5
Had what we needed in stock. Helpful staff quick checkout
Tiffany H
December 01, 2024
5 out of 5
Josh at order pick up is the best!!! He was so sweet and helpful, even when other coworkers in order pick up weren’t. This guy is the best example of great customer service. He saved the day for my kitties and their new litter robot. Thanks Josh!!! 😻

About Best Buy Auburn Hills

bestbuy.com