Staff is very helpful, always looking to help
Not only could no one help us find a simple Bluetooth adapter for car radio, it took over 20 minutes of standing there for someone to say hello . They just kept walking as we stood there. The store had maybe 10 people in it .
We look online at Walmart and saw the item was on Isle Z4. Drove there, ask where is Isle Z and the greeter walked us straight to it. Purchased Bluetooth and had happy trip home.
Response from Best Buy
December 24, 2025
Hello,
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 94239.
Ludwin C
December 22, 2025
20/10 service from Rama at GeekSquad. Super helpful and friendly and helped resolve our issue.