Frequently Asked Questions About Best Buy Auburn Hills
How do I check product availability at the Auburn Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Auburn Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Auburn Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Auburn Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3354 reviews)
Jeff B
November 14, 2024
5 out of 5
Josh-great service sir! Hooah
Anthony W
November 13, 2024
1 out of 5
Biggest scam out there. These warranties they never want to pay out. This business mark my words WILL go under within the next 5 years
Response from Best Buy
November 14, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to take full advantage of my protection plans when my covered products qualify. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64424891".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Faith R
November 12, 2024
3 out of 5
The first time I went there I got really good help the second and third time was so bad I won't be returning
Response from Best Buy
November 12, 2024
Hello, Faith,
Thank you for your feedback Google my Business. Not having that amazing customer service every time you visit the store is frustrating. We would like to hear about your local store interaction, here at the corporate office.
Please reach out through social media with the links provided. When you are reaching out mention "Google Review 64417851", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Leza F
November 04, 2024
5 out of 5
I bought a charger for my android here. Works 100% like the original. Im done buying useless crap from Amazon that works for 2 months