Just went in and had my PlayStation looked at by Kai(from Geek squad)wonderful service.
Was super nice and helped me understand what was wrong with my PlayStation 4, and even with deliving bad news, they where incredibly helpful and friendly. 😁
William C
November 29, 2025
It what we wanted and from what I could see for others as I could see. They were very helpful and efficient. The pricing was fair and stock was good.
Steven B
November 20, 2025
They had only two sales people on the floor... many people needed help, ended up leaving... not even anyone at the door to great you or anyone to say thanks for shopping or to see if your walking out with something. Looks like they are going out of business.
Response from Best Buy
November 20, 2025
Hello, Steve,
Thank you for sharing your experience at the Battle Creek, MI Best Buy. We certainly can understand that a store not having enough staff to cover a rush can be difficult. Please reach out to us on any of our social media profiles below for support with Review 72076.
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