Rashad W
February 15, 2025
Rob was very helpful an understanding. He was quick an effective. He has a great sense humor.
The store was well organized and kept clean. There were plenty of associates available. Nobody seemed overly friendly or had full awareness of customers around them. Once they were approached by myself or another one, they were beyond friendly. Overall a good experience.
Pharaoh at the checkout is definitely a way to have a customer leave. He took a three-star and definitely made it a four star.. with just a little bit more effort from the rest of the team, it could have been a five.
The staff is friendly and helpful.
Nice, but on the high side of prices.
Response from Best Buy
December 27, 2024
Jim,
Reading about your concerns with price, we invite you to take advantage of the Best Buy Price Match Guarantee which can be found https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002. Our team would love to look into your recent visit in hopes to improve your experience. Please send a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64614235.
Thanks,
^Tina