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Best Buy Battle Creek
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Battle Creek
How do I check product availability at the Battle Creek Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battle Creek Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battle Creek stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battle Creek Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1958 reviews)
Jim M
December 27, 2024
3 out of 5
Nice, but on the high side of prices.
Response from Best Buy
December 27, 2024
Jim,
Reading about your concerns with price, we invite you to take advantage of the Best Buy Price Match Guarantee which can be found https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002. Our team would love to look into your recent visit in hopes to improve your experience. Please send a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64614235.
Thanks,
^Tina
Jan C
December 16, 2024
2 out of 5
We purchased a washer and dryer and when we tried to use them, we had problems. Best Buy was all full of grandiose statements about the service on the Maytags. Well, now there is a one-hour wait on the phone to talk to anyone and a huge delay to the "Geek Squad" at the store without one bit of service. They can pick up their product. Service, customer service, is very important and we're not getting it.
Response from Best Buy
December 16, 2024
Hi, Jan.
Thank you for sharing your experience. I can understand how frustrating it must be to encounter issues with your new washer and dryer, especially after being assured of great service. Waiting on hold and facing delays in getting help is certainly not the level of service we want for our customers.
We value your feedback and would like to escalate this to a corporate level to see how we can help resolve the situation. Please connect with us by sending a private message on one of the following Best Buy social media platforms:
Facebook: facebook.com/BestBuy
X (formerly Twitter): twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email, and mention that you’re reaching out regarding your "Google Review." Please also reference Conversation Number: 64568623 so we can quickly identify your feedback and assist you further.
Thank you for bringing this to our attention. We look forward to working with you to address this issue and improve your experience.
Best regards,
^Magee
May I
December 15, 2024
1 out of 5
This is the worst experience I’ve ever had. The poor worker was left unsure what to say as a pickup we had ordered just wasn’t there. It said ready in 1 hour, we went to pick it up a full 24hrs later. And it just wasn’t there.
They then said that maybe they gave the stock to a customer who walked in?! Why would you do that, it was fully paid! This wasn’t a hold it was paid for in full. I don’t know why this would be policy.
Now we have to redirect the order wasting more time since this was out of the way.
Response from Best Buy
December 16, 2024
Hello, May,
Thank you for providing a Google my Business review. I know not having the ability to pick up orders when ready is frustrating. We would like to hear about your store experience, here at the corporate office.
Feel free to reach out through social media with the links below. When you are reaching out mention "Google Review 64564791", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Joshuah S
December 14, 2024
1 out of 5
This place is trash all the workers are lazy and can't do their job and don't like telling people the truth I will never shop here again
Response from Best Buy
December 14, 2024
Hi, Joshuah,
Thank you for your feedback. I understand that your recent experience in our store did not meet the high standards of service we strive to provide. As a fellow consumer, I would share your concerns as well in this situation. Our goal is to ensure positive interactions with every customer, characterized by clarity and friendliness so that everyone feels valued.
To properly document your concerns and address any additional questions you may have, please connect with us through any of our social media links below. In your message, kindly include your full name, phone number, and email address. Also, please mention Google review 64559812.
Facebook: facebook.com/BestBuy
Instagram: instagram.com/bestbuy
Twitter/X: twitter.com/BestBuySupport
Kind regards,
^Pre