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Best Buy Benton Harbor
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Benton Harbor
How do I check product availability at the Benton Harbor Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Benton Harbor Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Benton Harbor stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Benton Harbor Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1649 reviews)
Steve S
January 21, 2026
1 out of 5
Two weeks ago purchased a 65 inch TVA soundbar, a washer and a dryer. TV was supposed to come today between 7 and 11. Nobody showed up nobody called. I just spent over an hour on hold talked to four different people and I still can't get a straight answer as to what's going on I just canceled $4000 worth of purchases because Best Buy and Geek Squad can't answer a simple question. You told me you were gonna bring you your stuff today between 7 and 11 didn't show up. And I wasn't important enough to notify. I had no problem with the fact that the weather slowed you down or somebody didn't come to work. What I don't accept is nobody giving me the common courtesy of a phone call, as I'm sitting there on a workday, trying to get my stuff. Useless. Off to Costco I guess. I will take some responsibility for the bad decision if I would have actually read the reviews I would have run away screaming. There are more one star reviews than I've ever seen.
Shirley H
January 17, 2026
5 out of 5
Very helpful staff!
Jamal S
January 14, 2026
2 out of 5
Customer service is almost zero. There are too many competitors in this race to have and accept low level customer service. I think just bought the last items from Best Buy.
Response from Best Buy
January 14, 2026
Hey there, Jamal,
We know understand the importance of getting quality customer support.. Please send us a private message on Facebook (https://bby.me/pyt0bg), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #104729".
Ms. A
January 04, 2026
3 out of 5
Clean in the store. Was decently busy. I went around 6/7 pm. Their outdide/curbside service was on point. The only thing upsetting was the trash around the parking lot from the highway or the street.