Way too expensive on most products
Response from Best Buy
October 08, 2024
Hi, Ron!
Thanks for posting your review. It's important for our customers receive the best deal on products, so I'd like to share Best Buy's Price Match Guarantee: https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002. If you have additional questions or concerns, you can contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64287037” and share your full name, email, and phone number. You will be connected with a live agent within hours of operation.
Thank you,
^Allison
Walked past several employees no one offered to help.
Response from Best Buy
October 02, 2024
Hello Steve,
Thank you for the review. We never want to make it difficult to shop with us. As a consumer myself, I always expect to receive great service, which is what we want for all customers who visit our retail stores.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Julie S
September 30, 2024
I really hate buying electronics. Best buy always makes it easier. Needing a new laptop the sales associate helped me find the one that was just right.
Let me start by qualifying who I am. I am an Airline Transport Pilot (type Rated Jet Pilot) / Certified Flight Instructor (Gold Seal) / Instrument Flight Instructor / Multi-Engine Instructor / Remote Pilot (drone pilot). So, I know a few things about aircraft, including drones. I wanted to talk to someone in Best Buy about drones. There are a lot of people that have no idea what the limitations and restrictions are of drone flying. This poses a huge problem in the manned aircraft world, and will ultimately further restrict UAS flight (drones). It is important that people selling drones offer correct information. I was supper shocked when I heard what the Best Buy associate had to say, SUPPER shocked. Not one thing he said was true. Here are some examples. He said the camera was so good you do not have to have line of sight so long as you were on private property. NOT TRUE. He said you only need a license if you want to fly high. I even lead him a bit and asked if I could sell wedding videos. He said yes, no problem, no license needed. COMPLETELY FALSE!! I asked a lot of other questions, but he failed to get ANY of them correct. SO,, this is why people are flying drones where they should not be, and making it hard for us who follow the laws and regulations. I really wish he would have said "I don't know" I can respect that.
Response from Best Buy
September 14, 2024
Hi, Tony,
Thank you for reaching out with your concerns with professional drone laws and regulations. I can understand that not being an expert in the field of flying drones can be difficult from a store rep. While I don't know what the camera being good and the line of sight having in correlation to being able to record from a public area into a Private Property. We are glad to further notate any concerns you may want to share in regards to your in store experience. While I wouldn't consider any advice given from a consultant as legal advice we do try to help with basic questions on functionality of the items we sell. Please reach out to our Social Media Profile below for any support we could provide with Review 64201672.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Thanks,
^Tommy