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GEEK SQUAD

Best Buy Benton Harbor

ClosedOpens at 10:00 AM
4.1
(1608 reviews)
1515 Orchard Xing
Benton Harbor, MI 49022
(269) 926-6800
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ClosedOpens at 10:00 AM
SaturdayApr. 810:00 AM - 8:00 PMSundayApr. 911:00 AM - 7:00 PMMondayApr. 1010:00 AM - 8:00 PMTuesdayApr. 1110:00 AM - 8:00 PMWednesdayApr. 1210:00 AM - 8:00 PMThursdayApr. 1310:00 AM - 8:00 PMFridayApr. 1410:00 AM - 8:00 PM
Services Offered
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Specialty Shops and Services

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Find the right hearing solutions with help from experts, plus learn more about using your products.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

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  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Benton Harbor

How do I check product availability at the Benton Harbor Best Buy?
How do I check my order status?
My local Benton Harbor Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Benton Harbor stores’ holiday hours?

Recent Reviews

4.1
(1608 reviews)
Ashley C
April 07, 2025
1 out of 5
Charged a membership fee that I didn’t realize a year ago when I made a large purchase on a game system- so this year it automatically renewed and they won’t refund it. They cancelled it, but will not issue a refund. $50 was taken from my account. Seriously? I don’t even shop here often; maybe once every five years. Now I definitely won’t shop there again. I’m good on that scam.
Love L
April 06, 2025
4 out of 5
I went into best buy to exchange my fire stick because the remote quit working, and Ryan was my cashier, he wasn't very welcoming first of all and second he wasn't really helpful, he was trying to get me to pay for another fire stick when I had a 4yr warranty on it. I feel like he was doing everything in his power to keep me from getting my replacement and I dont understand why! I get the protection plan for this a reason! I had to pretty much tell him how to do his job, he needs more training or something because I wasn't happy when I left!
Creado P
March 18, 2025
5 out of 5
Esta tienda lo tiene todo solo necesita mejorar su servicio aves se tardan mucho para que alguien te allude
Ben D
March 17, 2025
2 out of 5
I went to get my laptop from bestbuy repaired after an error when I factory reset my laptop. I went into best buy to have it fixed. I was told 2-4 weeks to get it shipped under warranty or 100$ then and there. I went home. At home, I googled how to open the control panel, opened my Laptop pressed ctrl alt esc, pressed on cloud recovery and fixed it myself in less than 3 minutes. The gentleman himself who helped me told me himself that the issue was that I had pressed cloud recovery when I factory reset. The employee service here was very good however, I just think a better error database would be nice, which I was expecting from Best Buy of all places. The laptop from here was only good for 3 months until the auto repair loop error that caused me to have to factory reset, and I still have no clue why that happened. expected better from an $1800 laptop
Response from Best Buy
March 17, 2025
Hello and thanks for reaching out on Google, Ben. We understand your frustration and appreciate you taking the time to let us know about your experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64937422. Kindly, ^Graham

About Best Buy Benton Harbor

At Best Buy Benton Harbor, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Benton Harbor team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 1515 Orchard Xing in Benton Harbor, MI, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Benton Harbor? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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