Esta tienda lo tiene todo solo necesita mejorar su servicio aves se tardan mucho para que alguien te allude
I went to get my laptop from bestbuy repaired after an error when I factory reset my laptop. I went into best buy to have it fixed. I was told 2-4 weeks to get it shipped under warranty or 100$ then and there. I went home.
At home, I googled how to open the control panel, opened my Laptop pressed ctrl alt esc, pressed on cloud recovery and fixed it myself in less than 3 minutes.
The gentleman himself who helped me told me himself that the issue was that I had pressed cloud recovery when I factory reset. The employee service here was very good however, I just think a better error database would be nice, which I was expecting from Best Buy of all places.
The laptop from here was only good for 3 months until the auto repair loop error that caused me to have to factory reset, and I still have no clue why that happened. expected better from an $1800 laptop
Response from Best Buy
March 17, 2025
Hello and thanks for reaching out on Google, Ben.
We understand your frustration and appreciate you taking the time to let us know about your experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64937422.
Kindly,
^Graham
Good service and they offered different prices not upsale
TytoVision (
March 02, 2025
Store wasn't busy at all yet no one there to offer assistance. Decided to just leave .
Response from Best Buy
March 02, 2025
Hello there,
Thank you for providing your feedback on Google. Not receiving assistance in a timely manner is frustrating. We would like to hear about your store experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64881975", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay