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Best Buy Brighton
Services Offered
Geek Squad Services
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Samsung Experience Shop
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
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Frequently Asked Questions About Best Buy Brighton
How do I check product availability at the Brighton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brighton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brighton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brighton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2010 reviews)
Lisa B
February 19, 2025
5 out of 5
Consistent EVERY time. This is my favorite place to eat in Brighton
Dawn P
February 16, 2025
1 out of 5
Be sure you know exactly what you need before buying. We had a sales person advise us on an "accessory" for a gaming unit we were purchasing, he was even kind enough to carry it to the register, and put it in a bag...all to get home and find out that the accessory was NOT for the game we bought. Our mistake, be sure you double check everything for yourself prior to leaving the store.
Response from Best Buy
February 17, 2025
Hi Dawn,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that you were sold the incorrect product, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64821284.
Thanks,
^Caleb
Jeff B
February 13, 2025
2 out of 5
Dinosaur!
Ryan M
February 03, 2025
1 out of 5
Terrible service. Walked in the store and no one was around to help. No inventory* on the shelves. Ghost town of a store. Sad.
REPLY: I just walked out of the store without purchasing anything. If you want to survive as a Brick & Mortar, you have to do better and make it worth people's time to come in and shop. There were some employees around, but were more concerned with themselves and whatever they were doing other than work to care. #goodbye
*inventory was sparse
Response from Best Buy
February 04, 2025
Hello and thanks for reaching out on Google, Ryan.
Shopping in-store should be a pleasant experience and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64773912.
Kindly,
^Graham