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Frequently Asked Questions About Best Buy Brighton
How do I check product availability at the Brighton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brighton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brighton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brighton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2103 reviews)
KenB3
June 22, 2026
1 out of 5
This review is in regards to the First Partner Illustration Collection (Series 2) - First Partner Collection 2026 Pokemon Trading Card Game release day. We stood in line expecting a publicly traded company with a market cap of roughly $16 billion would have product available, but their staff came out around 8:15 AM to inform us that their delivery truck didn't show up. This is very concerning if this is how they handle 30th Anniversary Pokemon TCG Celebrations product, and we aren't even at the higher end products. Barnes and Noble had product available, and they specialize in selling books. Not only that, but they also reportedly have a much lower market cap than Best Buy.
Good job guys.
Response from Best Buy
June 23, 2026
Hello, Ken,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/Gs2hJG), X/Twitter (https://bby.me/BiWABX) or Facebook (https://bby.me/F37i5O) with the details of your experience. Also add Google Review 176038. We look forward to hearing from you.
Tonya K
June 18, 2026
5 out of 5
Noah and Reid were awesome to work with. They made us feel like valued customers and we will continue to purchase all our electronics from Best Buy Brighton.
Mary
June 16, 2026
5 out of 5
Salesperson was great, answered my questions professionally. New technology baffles me so he was patient and very helpful.
Sweet O
May 13, 2026
5 out of 5
Fast and efficient service