Anthony M
September 03, 2026
Best Buy is absolutely ridiculous with the AI assistant when trying to call the store! It absolutely will NOT connect you to a live body! All I wanted to know is if they have power today after the bad storms last night (there are a lot of power outages in our area) so I could go buy a refrigerator! We gave up and went elsewhere
Poor service small portions
Staff was helpful without being pushy.
Kevin was able to direct me to my exact needs with zero time wasted. He was polite, considerate, and answered my questions with ease. When I got home to test the purchased hardware, his answers were absolutely correct. The equipment worked flawlessly. This was the most seamless experience I've had with Best Buy. [He was] Knowledgeable, helpful, and professional. Thank you for your time and knowledge, Kevin.