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Frequently Asked Questions About Best Buy Chesterfield

How do I check product availability at the Chesterfield Best Buy?
How do I check my order status?
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesterfield stores’ holiday hours?

Recent Reviews

4.2
(1795 reviews)
Jamie S
December 24, 2025
1 out of 5
I’’ll NEVER SHOP AT THIS LOCATION AGAN!! I’ve had nothing but AWFUL experiences with this Best Buy the last few months. 1st, I went to buy a new iPhone 17. It took 5 people to set it up & that iPhone was UNUSABLE. I had to go to AT&T to get my number taken off the iPhone to get it deactivated. I made several trips there & back. Today I looked up the crash bandicoot trilogy for the Nintendo switch. It said it was in stock, so I ordered it on Instacart & was excited to play it today. The Instacart worker went there & it was sold out!! They wasted his time & I was understandably upset. After I requested a refund…that Best Buy said it was STILL available!! Incompetent workers & false advertising. I see why the store is so empty whenever I go there
Mark R
December 22, 2025
5 out of 5
Jake from Verizon helped me take care of previous bills I really appreciate his help! Great experience
Kyle A
December 21, 2025
4 out of 5
Nice staff always helpful. Typical Best Buy store when it comes to items offered and availability.
Rob S
December 15, 2025
1 out of 5
Never buy from agian, what a cluster beeb. Over seas customer service that also handles Amazon and other online retailers shipping and logistic services
Response from Best Buy
December 15, 2025
Hey there, Rob, We would love to follow up with you on this and hear more about your experience when calling in. Please send us a private message on Facebook (https://bby.me/arhzkg), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #88588

About Best Buy Chesterfield

bestbuy.com