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Frequently Asked Questions About Best Buy Chesterfield

How do I check product availability at the Chesterfield Best Buy?
How do I check my order status?
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesterfield stores’ holiday hours?

Recent Reviews

4.2
(1752 reviews)
Troy B
May 28, 2025
2 out of 5
This store used to be excellent. My last experience was poor. Walking through the door I was treated with suspicion like I was a thief. I was professionally dressed and there for a warranty item. Now to the item… when I bought my iPhone a sales associate convinced me to spend $20 on a screen protector because they will replace the screen protector for the life of the device for free. I know I can get these from the dollar store but I liked the idea of being able to drop in any time I’m in the area and have them do it. In 2 years I did one replacement. I dropped in this past week for another replacement screen protector and I was told by an associate I would have to pay $5-6 now because the one I bought was cheaper than what they now carry. This is BAIT AND SWITCH! When I pointed that fact out the associate then said he could order the one I originally purchased for free but I would have to come back and pick it up. It is a 20 min drive for me. Order it please. I got the email it arrived at the store but I was only given 4 days to pick it up. I don’t have the ability to to get down there so now I lose the screen protector. This is a scam. I am done with them. I could report this to the FTC but I think my loss of business speaks for itself. Amazon from now on for me. Too bad. I wanted to keep supporting local business.
Brad B
May 26, 2025
4 out of 5
Found what I needed and wasn't bothered.
Ortiz O
May 23, 2025
5 out of 5
Best place thank you
Denise T
May 21, 2025
5 out of 5
When you need the Geek Squad this is the place to make your appointment. Linda always a great help as she gets the problem diagnosed and service is on a 2 day turnaround.

About Best Buy Chesterfield

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