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Frequently Asked Questions About Best Buy Chesterfield
How do I check product availability at the Chesterfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesterfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesterfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1864 reviews)
BRichwood
October 30, 2026
5 out of 5
Got the help I needed from Geek Squad Thor!
Jon C
October 29, 2026
1 out of 5
The person up front a majority of the time is awkward/obnoxious. Keep in mind I do nothing to seem suspicious, I go in grab what I need & leave. I not only am being stared at the entire time I’m in his view but, they’ve walkied to other associates asking what I’m carrying as I proceed to the registers. I’ll still go to this location because it’s convenient. I’ll most likely just ignore them going forward while they continue to act like they’re homeland security.
Response from Best Buy
October 29, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Eric S
October 28, 2026
5 out of 5
Love the store
Mark W
October 25, 2026
5 out of 5
Five stars for the outstanding team at the Chesterfield Best Buy!
My computer completely died on me, which was incredibly stressful, but the staff here turned a frustrating situation into a fantastic experience. Not only did they help me navigate my computer issue with absolute professionalism, but the team went above and beyond to help me out with my TV setup as well.
The entire staff was knowledgeable, patient, and genuinely cared about finding the right solutions for me. It is rare to find this level of top-tier customer service these days. If you need any tech help or new electronics, this is definitely the location to visit. Huge thanks to the wonderful team for all their help!