Frequently Asked Questions About Best Buy Chesterfield
How do I check product availability at the Chesterfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesterfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesterfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1709 reviews)
Sean H
October 19, 2024
5 out of 5
Pretty awesome place. I mean it's not what it used to be, but I'm very glad it's still there.
Brice E
October 15, 2024
1 out of 5
Best buy
Response from Best Buy
October 16, 2024
Hello,
Thanks for taking the time to post a review. I'm not sure what happened to cause the rating you gave, but we'd like to learn more.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on what happened, so our corporate team can review this with you. Please also refer to your "Google review case 64315757" in your message to us.
Sincerely,
^Melissa
Don Q
October 15, 2024
5 out of 5
Awesome service
Ethan
September 29, 2024
5 out of 5
I went in looking for a router and immediately was approached by Aman(Sorry if i butchered the spelling of his name) and found was I was looking for right away. He was very helpful and didn't push a sale too hard and made sure what I wanted was what I got. He was very charismatic and friendly and his service was great. I was in and out in 5 minutes with what I needed in hand.