Frequently Asked Questions About Best Buy Chesterfield
How do I check product availability at the Chesterfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesterfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesterfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1781 reviews)
aylin b
November 16, 2025
5 out of 5
You're 🥧 desserts taste delicious 😋 👌
brayden a
November 15, 2025
1 out of 5
Eric was very rude to me he followed me around whilst I was looking at the new iPhone and he kicked me out I asked for a valid reason, he said I don’t need a valid reason you have to get out of my store now
Response from Best Buy
November 15, 2025
Hello, Brayden,
We appreciate you taking the time to leave your feedback. We want all customers to feel respected while in our stores, so we can understand your concern. We would be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/wtrzpp), Twitter/X (https://bby.me/vjpta5), or Instagram (https://bby.me/imj8qb). Please reference Google Review #69645.
Brayden A
November 15, 2025
1 out of 5
Eric told me I had to leave because I was told to stop something and I did than I looked at the iPhone 17 and he kicked me out for 0 reason if I could leave a one star review I would
Harold K
November 15, 2025
5 out of 5
Henry helped me out buying a radar, great customer service