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Best Buy Chesterfield
Services Offered
Geek Squad Services
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Google Home Experience
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Frequently Asked Questions About Best Buy Chesterfield
How do I check product availability at the Chesterfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesterfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesterfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1731 reviews)
Zach F
February 07, 2025
4 out of 5
This was a great store to go to with friendly staff, the only downfall is that there was lack of stock with a handful of products.. I also do want it to be known that Best Buy upcharges a lot more than what other stores do. Yesterday I was about to purchase a vacuum from this location listed for $350.. I went to google and found that every store around me has it for way cheaper. I got the same exact shark vaccum for 200 dollars… that’s 150 dollar upcharge.. cmon Best Buy yall are better than that
Steve H
February 02, 2025
1 out of 5
Their rewards certificates are useless. I made a purchase in December...it took 3 weeks to get a reward certificate via email
which then expires 18 days later. What a joke. No wonder why when you go into a best buy you're the only person in there. I'll never shop there again.. you get better prices and service on Amazon or at Costco
Response from Best Buy
February 02, 2025
Hello there, Steve!
Thank you for taking the time to reach out on Google with a review. I can certainly understand wanting to take full advantage of your reward certificate as well as the need for support if something doesn't go as expected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64767609 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan
chris s
January 30, 2025
1 out of 5
Geek squad did not even want to help me. With my xbox one issule
Response from Best Buy
January 30, 2025
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64755215" and share your full name, email, and phone number.
Thanks,
^Jacob
Laura D
January 11, 2025
4 out of 5
Friendly helpful employees. No one to help in appliances.