I see a lot of poor reviews regarding customer service- Jay is the best employee this Best Buy has. My boyfriend and I were ready to rip our hair out asking the internet and other computer stores what to do about an issue we were having- Jay gave us all the answers and resources needed within 3 minutes. He is extremely smart, well-spoken, and kind. Thank you for taking your time with us!
Jay is a wonderful employee who knows what he is talking about. He is knowledgeable, patient, kind, and will answer questions you may think are stupid- but he reassures you with ease while explaining the answer to your question extremely well. I was having a laptop charger issue, called several different stores, and he gave me several tips and told me just what to buy. Thank you, Jay!
We were shopping for appliances, they have appliances just to say they carry appliances but there was no real selection. My advice is to avoid Best Buy if you need appliances.
We asked for help at the front desk and no help arrived.