Geek tech helped me with my Chromebook.
Very helpful .
Walked in was greeter by the greeter that directed me to the area I needed to find my items in Stood there for 10 minutes 5 employees from other areas walked by , ignoring me until I waved one down can you help me? Not my area but I’ll find you someone , making a long story short the Manager helped me and I left a happy shopper Thank you didn’t get his name
I see a lot of poor reviews regarding customer service- Jay is the best employee this Best Buy has. My boyfriend and I were ready to rip our hair out asking the internet and other computer stores what to do about an issue we were having- Jay gave us all the answers and resources needed within 3 minutes. He is extremely smart, well-spoken, and kind. Thank you for taking your time with us!
Jay is a wonderful employee who knows what he is talking about. He is knowledgeable, patient, kind, and will answer questions you may think are stupid- but he reassures you with ease while explaining the answer to your question extremely well. I was having a laptop charger issue, called several different stores, and he gave me several tips and told me just what to buy. Thank you, Jay!