Frequently Asked Questions About Best Buy Chesterfield
How do I check product availability at the Chesterfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesterfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesterfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1791 reviews)
Sam O
December 13, 2025
4 out of 5
Stopped to grab new ps5 game great help ty
Bill T
December 09, 2025
5 out of 5
Been coming to this best buy for years never had bad experience. Staff is friendly & very experienced. From picking up a TV or washing machine they have it. There warranty program is the best, as they stand by there products they sell.
Aaron
December 03, 2025
5 out of 5
Had to return an item that was previously exchanged. Cashier's were having trouble returning it for some reason which is not their fault. Manager with glasses and spikey hair came over and helped right away. Really nice manager and cashier's. I recommend this Best Buy.
Jennifer P
December 03, 2025
5 out of 5
I went in for an online pick up order. Staff was nice and helpful. It was easy and quick pick up.