Frequently Asked Questions About Best Buy Dearborn
How do I check product availability at the Dearborn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dearborn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dearborn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dearborn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4171 reviews)
Julio W
October 18, 2024
1 out of 5
Helpful staff but didn’t have the part I needed
Response from Best Buy
October 19, 2024
Hi, Julio,
Thank you for sharing your concerns with the store not having the part you needed. We can certainly like to help in any way we can although we may not guarantee that all parts be available. Please reach out to us on any of our social media profiles below with review 64327196 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy
FireStarter P
October 15, 2024
5 out of 5
Different feel than early days but still up on there stuff and I plan on looking at the tvs here soon.
Steve R
October 15, 2024
5 out of 5
Always a person willing to help. They usually have whatever I’m looking for and doesn’t take long to check out.
Priyanka S
October 14, 2024
5 out of 5
Nafa was amazing. Super helpful, patient and kind. He knows his stuff and always lends a hand. No matter how difficult the ask. I highly recommend asking for him him if you need some advice. Nafa you are a legend. Always stay the same!