'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Services Offered
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Dearborn
How do I check product availability at the Dearborn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dearborn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dearborn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dearborn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4536 reviews)
Hanadi H
August 20, 2026
1 out of 5
Rating: 1/5 Stars" if i could leave 0 stars i would .I am deeply disappointed with Best Buy's service and product delivery. I purchased a washer and dryer and paid extra for delivery and installation, but it was a complete disaster from start to finish.To make matters worse, I had to take a full day off work to wait for them, only for the delivery team to completely come late to their scheduled time. When they finally arrived, they refused to install the new appliances. They just dropped them off and plugged them in to the electric outlet which i could have done myself . They also blocked the space in my laundry room . They didn't communicate a single thing to me, offered zero explanation, and just walked out of my house.When I reached out for support, it was impossible to get a live agent to help me. Best Buy kept my money for services they never performed, and I still haven't been given a refund for the installation or the haul-away. The complete lack of helpful staff, missing customer support, and unprofessional delivery crew made this an incredibly frustrating and stressful experience that cost me both money and time. I expect Best Buy to not only refund my money immediately but to compensate me for the lost wages and severe distress this entire ordeal has caused. Do not buy appliances from them. I DO NOT RECOMMEND THEM TO ANYONE....
Response from Best Buy
August 20, 2026
Hi there!
Thank you for reaching out. We try to make all our delivery purchases and installations as smooth and easy as possible. So, seeing an experience like this is never something we want to see and we appreciate you taking the time to bring it to our attention.
We encourage you to contact Best Buy on Facebook (https://bby.me/qTBm6e), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to Google Review number 206976.
Thank you.
ZACK
August 16, 2026
5 out of 5
Good customer service.
Mohammad S
August 15, 2026
5 out of 5
so I went there to buy a laptop for college and I knew nothing about it. The staff named Omar helped me a lot and the way he helped me was like he was buying for himself. I really enjoyed the conversation and the help I got and it took me over 1 hour to find the best one for me with his help. He definitely deserves a raise same goes to his co-workers where they helped me alot too. Highly recommend this place as they help and guide you through it.
Brandi H
August 10, 2026
5 out of 5
I ordered online and pick it up at the store. As soon as I walked in they greeted and assisted me right away. Easiest transaction.