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Best Buy Dearborn
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Frequently Asked Questions About Best Buy Dearborn
How do I check product availability at the Dearborn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dearborn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dearborn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dearborn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4466 reviews)
tootie C
April 21, 2026
2 out of 5
Couldn’t fix my screen had two options send it in go without at phone for 3-5 business days or go to the Apple Store they could give me a loaner
DAVID S
April 21, 2026
1 out of 5
A few weeks ago I bought a microwave and wanted the white one, everything said it was white, stickers and all and I ended up getting stainless steel so I returned it. That wasn’t an issue but definitely an inconvenience. Fast forward to today, I set an appointment with the geek squad for front and back damage to my iPhone which I have Apple care + on, and first thing they tell me when I come is that they don’t have a technician that can do any repairs now. I’m kind of annoyed because why let me make an appointment if the tech isn’t going to be here. They told me to go to an Apple Store. I’ve concluded that this Best Buy is just not run very well.
Teresa F
April 20, 2026
5 out of 5
Always have what I need at an reasonable and affordable prices
IZ A
April 15, 2026
5 out of 5
I knew what I wanted. I walked in, talked to the kind associate in the appliance section and bought what I needed and was out of the store in less than 15 minutes. VERY smooth transaction. Thank you so much!