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Best Buy Dearborn
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Frequently Asked Questions About Best Buy Dearborn
How do I check product availability at the Dearborn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dearborn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dearborn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dearborn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4292 reviews)
Tugay S
May 28, 2025
5 out of 5
Abe was very helpful and patient, thank you
Laura S
May 27, 2025
5 out of 5
It was nice
Robert K
May 27, 2025
5 out of 5
Ordered online and it was pulled within the hour for pick up
Rachel R
May 26, 2025
1 out of 5
Extremely disappointed with my tv purchase from here. I did hours of research comparing models, deals, and deciding between new or open box. I took the risk of open box to save $100 on the excellent condition, which states it is in the original packing, no physical/cosmetic issues, and Like New. This product was not in its box, was wrapped in bubble wrap and seran wrap with a box of the extra items. Upon unwrapping, we saw it had so many smudges and spots of white gunk across the whole screen. It had a sticker stating "scatch," Which should have immediately put it in good or fair. There were tiny scratches in a few places on the screen and one spot that would not come off. It had a bunch of dust on it. We spent a hour trying to clean it. Also, it was in store display mode and not factory reset. So infuriating! Now we need to find/rent another vehicle to return it! I know I took a risk, but that tv did NOT meet the excellent condition status. Very disappointed, buyer beware!