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Best Buy Dearborn
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Frequently Asked Questions About Best Buy Dearborn
How do I check product availability at the Dearborn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dearborn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dearborn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dearborn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4249 reviews)
Bellamy W
March 26, 2025
1 out of 5
The people in there does not want to help you. They stand in one. Poop and just talking among each other.
Response from Best Buy
March 26, 2025
Hello,
Thanks for taking the time to share your feedback with us. I understand not being able to get the assistance you needed in the store, isn't an ideal experience. Our employees should be more proactive in offering assistance, and I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also mention your "Google review 64970780" in your message.
Sincerely,
^Melissa
JOSE W
March 13, 2025
5 out of 5
Excelente
Nicholas A
March 11, 2025
5 out of 5
There was only 1 of what I was looking for in the entire store. A young gentleman scoured the entire store until he found it for us. Customer service is a lost art, so it was nice to see someone go above and beyond!!
Mike D
March 07, 2025
5 out of 5
This BestBuy rocks 🎸 for us. The service team has always been friendly and helpful. 👍 In our modern society you are obligated to do your own due diligence... you research what you desire, then come in to discuss with the BestBuy experts. They will make sure you purchase the solutions you need, and you will understand why what they sold you was right on.