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Best Buy Dearborn
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Frequently Asked Questions About Best Buy Dearborn
How do I check product availability at the Dearborn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dearborn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dearborn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dearborn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4490 reviews)
Mike
June 01, 2026
5 out of 5
Love this pkace!
Jordan W
May 29, 2026
5 out of 5
Desmond was extremely helpful, awesome employees, really knowledgeable and well managed! Thank you guys!!
Dr. N
May 25, 2026
4 out of 5
Good
Time P
May 21, 2026
2 out of 5
I came in to see about upgrading my phone to the Galaxy s26 Ultra and to see what the trade-in value for my current phone. Unfortunately I didn't catch the guy's name but he was so standoffish about assisting. I'm used to Best Buy technicians to help me with with upgrading my phone every step of the way. Just just sat in front of me watching meI struggle to check online to check the trade-in value. He also didn't explain the process well at all. After wasting 20 minutes I ended up going to the front desk where the cashiers are at and a young lady explained that The Tech Guy would assist with the whole process including trade in the phone I just got to do part of the process at the front desk. I wish the guy had to explain things better I felt like he needs more training or better employees. Incidents like this one causes customers to be really frustrated I still end up leaving the store because I didn't want to spend anymore time in best buy.