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Frequently Asked Questions About Best Buy Dearborn
How do I check product availability at the Dearborn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dearborn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dearborn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dearborn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4565 reviews)
Jessica H
October 08, 2026
1 out of 5
I went to Best Buy in Dearborn on October 7, 2026 in hopes of purchasing a Samsung dryer that goes with my Samsung washing machine. When I entered the store, no sales associate greeted me. I walked past multiple sales associates and literally no one spoke to me. That is so rude and disrespectful to me. Then I go to the laundry area in the store and they hardly have any dryers. Plus there was not a sales associate in the area to assist me. Needless to say, I did not purchase anything and I will not return to this store due to the lack of customer service.
Response from Best Buy
October 08, 2026
Hello,
Not receiving the warm, heartfelt customer service you expected is upsetting. We would like to learn more about your experience. Please connect with us through a private social media message and mention review #232326 when reaching out.
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yvette m
October 07, 2026
5 out of 5
I like Dollar Tree. They're cheap, they get a lot of nice stuff in there. And I like going there just to grab little odds and ends of little things. I think they're great. They even got some good makeup in their the ladies need to check out because it's name, brand make up some of that stuff. And they sell it cheap there. You got a couple, I'd say, one or two talk, the kind of woman they're older ones. The rest of them are pretty nice. Go check out the stores. They always got some great stuff in there
سمية ح
October 01, 2026
5 out of 5
الموظفون كانوا جيدين بالمعاملة
Bella R
September 28, 2026
1 out of 5
I was calling then he didn’t let me finish talk he was barking at me