Abe was very helpful and patient, thank you
Ordered online and it was pulled within the hour for pick up
Extremely disappointed with my tv purchase from here. I did hours of research comparing models, deals, and deciding between new or open box. I took the risk of open box to save $100 on the excellent condition, which states it is in the original packing, no physical/cosmetic issues, and Like New. This product was not in its box, was wrapped in bubble wrap and seran wrap with a box of the extra items. Upon unwrapping, we saw it had so many smudges and spots of white gunk across the whole screen. It had a sticker stating "scatch," Which should have immediately put it in good or fair. There were tiny scratches in a few places on the screen and one spot that would not come off. It had a bunch of dust on it. We spent a hour trying to clean it. Also, it was in store display mode and not factory reset. So infuriating! Now we need to find/rent another vehicle to return it! I know I took a risk, but that tv did NOT meet the excellent condition status. Very disappointed, buyer beware!