Frequently Asked Questions About Best Buy Dearborn
How do I check product availability at the Dearborn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dearborn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dearborn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dearborn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4514 reviews)
Suliman A
July 16, 2026
5 out of 5
جيد جدن جميع ماتحتاجه فيه والموظفين ودودين ومتعونين للغايه خاصه اللبنانين
Hans G
July 16, 2026
5 out of 5
Excelente servicio
Jesutoni R
July 15, 2026
5 out of 5
Great
Colin R
July 14, 2026
1 out of 5
No service, 10+ employees walking around but it will take 30-60 minutes after asking them to get an item behind the counter
Response from Best Buy
July 15, 2026
Good Afternoon, Colin,
We definitely understand how you are feeling after being unable to get the assistance you needed when you arrived in store to shop with us. We would be happy to review these concerns further with you. Please just send a private message to our team on social media, so we can help. Don't forget to include your Google review case ID in your message: #187844.
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