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Frequently Asked Questions About Best Buy Dearborn

How do I check product availability at the Dearborn Best Buy?
How do I check my order status?
My local Dearborn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Dearborn stores’ holiday hours?

Recent Reviews

4.1
(4362 reviews)
Robyn R
October 05, 2025
1 out of 5
Horrible customer service. There are many other place to buy electronics, do not waste your time here.
Response from Best Buy
October 05, 2025
Hey there, Robyn, We understand your concerns with not receiving quality customer service during your recent visit with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/pj97rx), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #52013"
JoeyCRACK313
October 04, 2025
1 out of 5
1 per person on new cards feels very petty especially when the reason I went was to buy 1 for me and 1 for a buddy ,
Ali H
September 20, 2025
1 out of 5
Allows me to put an appointment to change my iPhone battery but they don’t have the battery? Please just cancel my appointment instead of making me drive the distance
Response from Best Buy
September 20, 2025
Hello, thank you for reaching out to us here. We would be happy to look into this for you. Can you please reach out to us on Facebook (https://bby.me/aujfz0), Twitter/X (https://bby.me/30kuy1), or Instagram (https://bby.me/aweo2g) with more information about your experience? Please begin your message with "This is regarding my Google Review #45643".
Muhammed B
September 02, 2025
4 out of 5
Great as always

About Best Buy Dearborn

bestbuy.com