This store knowingly participates in credit card fraud. And when discovered, you cannot even call the store at the number listed because you are routed to an overseas call center who cannot connect you to the store or to a stateside corporate number. If you are a victim of this store, you are just screwed unless you speak to the store manager - that you cannot call - in person at the store. So, yeah, let my fire up my private jet and fly to Flint, MI to meet with the manager. This is regarding orders BBY01-807158275003 and BBY01-807158270010. Look them up and refute my claims here. My email is listed with the orders - feel free to send me an email.
Response from Best Buy
March 25, 2026
Hello, Timothy,
Thank you for sharing your feedback regarding these purchase with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please message us through one of our social media channels below:
Instagram (https://bby.me/WExo2Q)
X/Twitter (https://bby.me/0FcNig)
Facebook (https://bby.me/Z2zdNg)
Be sure to send the full details of your situation. Also add Google Review 134680. We look forward to hearing from you.
Dwonne was extremely helpful and made the whole experience easy and enjoyable. Outstanding customer service.
Adam was an amazing help and helped me when my order was holding online he called costomer support and got it cleared so fast thanks so much Adam for all your help and support
Great experience! The person who helped me was extremely friendly and very enthusiastic! His name was Joseph! His friendlyness was genuine!