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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Flint
How do I check product availability at the Flint Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flint Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flint stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flint Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4525 reviews)
Just M
July 12, 2026
1 out of 5
It’s ridiculous that you can’t call the store that is an hour away to find out if they have a part to fix something. Instead, I have to go to the store to see.They are NOT ALLOWED to take calls and corporate told me I had to go to the store to ask! I had to make a 2 hour drive for nothing since they can’t answer a question over the phone. They deserve to go bankrupt! I’d rather go through Walmart or any other place that I can still call and even if I have to talk to an AI I’d rather do that to get my questions answer before I make a drive for nothing! They don’t care at all about losing sales or customer service! Thanks for a huge waste of my time and you thought I would buy something new? Nope! I will go to Walmart or anywhere else to spend $1,500.00 on a new one.
Response from Best Buy
July 12, 2026
Hello,
Thank you for sharing your experience. Making a long trip to a store only to leave without the information or assistance you needed is not the experience we want for our customers. We appreciate you taking the time to provide this feedback regarding the inability to contact the store directly and the inconvenience it caused.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/TiJXvs)
Twitter/X (https://bby.me/8danIG)
Instagram (https://bby.me/VQjzmC)
When reaching out, please reference your Google Review 186382.
Steve B
July 09, 2026
1 out of 5
I wish I could give it zero stars. Bought a mini fridge. That never worked out of the box but because of their ridiculously short 14 day return policy I now have to now get a $500 credit instead of a refund. I’ll never use the credit because I’ll never buy anything from Best Buy again. Btw avoid insignia. Total garbage.
Response from Best Buy
July 09, 2026
Hi, Steve,
Thank you for leaving a review. I can understand wanting clarity on our Return & Exchange Promise.
If you require further support on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/JxbH5x), Twitter/X (https://bby.me/BdX5P3), or Instagram (https://bby.me/Qtcf27).
Please mention the phrase “Google review #185115” when reaching out.
Breanna b
July 02, 2026
1 out of 5
If I could give this place a 0 stars I would. Sold my grandma a LOCKED IN iPhone with AT&T and then called the cops on her when she tried to get it fixed
Response from Best Buy
July 02, 2026
Hello,
It's unfortunate that that happened. We understand why you would be concerned. We would like to hear more about this matter. Please have the purchaser reach out to us by sending a private message on X, Facebook or Instagram. Also include the Google review number 181565 in the message to us.
X: https://bby.me/wRmhQq
Facebook: https://bby.me/vfG0uE
Instagram: https://bby.me/oYpQBv
Edythe N
July 02, 2026
5 out of 5
Went to check on my warranty.