Didn't buy anything because the TV they had showing in stock online was "reserved" after, they told me the one I wanted was shit, and tried to upsell me a 2k flagship. When I asked to have the tv I wanted shipped from another store, they walked to the back, came out and acted like I had left, completely ignoring me untill I did leave, go to micro center and picked up the exact one I wanted. Why does anyone come here anymore?
Waited 15+ minutes for Associate to answer questions on charger for Samsung ?Galaxy Watch. New walk in customers were given preference. Otherwise each area I went elsewhere in the store, customer reps asked if I needed any help or had questions.
Response from Best Buy
October 20, 2025
Hello, Mark,
Thank you for reaching out to us and sharing your feedback here. We would be happy to take a closer look into this with you to document your feedback for improvement. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 58195.
Facebook (https://bby.me/5knzl5)
Twitter/X (https://bby.me/mfy5tm)
Instagram (https://bby.me/uq5duy)
We look forward to assisting you there.
I purchase all of my electronics here and they have everything you could possibly need. I have an account with them and the geek squad team does a great job 👏🏼 my MacBook cord stopped working and they replaced it for me! Thanks again Adrian, you were very helpful!
Staff knowing whats your needs are