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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Flint
How do I check product availability at the Flint Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flint Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flint stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flint Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4367 reviews)
Emily L
May 24, 2025
5 out of 5
Kinda forgot to do this, but I promised Jon I would. He was absolutely AMAZING, we accidentally ordered a locked phone for me so he helped me fix that and he helped me set up my phone carrier with the new phone (didn't really know how my Esim worked lol) one lady was a little pushy about the extended warranty, but other than that it was a great experience! Would recommend him to anyone that needs help, keep up the great work Jon!!
roy V
May 24, 2025
1 out of 5
No phones answered and no help in sales
Devlin P
May 23, 2025
1 out of 5
Returned an item, told them I did NOT want store credit but to instead use the funds toward purchasing a new item, and the employee “Beth” told me it would be fine and to get the store credit and if it didn’t work she could fix it.
Lo and behold, it doesn’t work and “Beth” as well as “Hooper” tell me there is nothing that can be done and to just use the store credit on various accessories that I already said I didn’t want. So now I have hundreds of dollars of store credit for a store I didn’t want and that isn’t even close to me.
Is this what customer service is like? Really?
Gina H
May 06, 2025
5 out of 5
Very helpful.