Best Buy Flint

Unfortunately, I cannot give less than one star, otherwise I would give a negative rating. The geek squad staff is completely unhelpful and caused more problems than they fixed. The staff was rude and disrespectful, they would not assist in finding the component needed, and after getting my laptop back from them, my devices that worked normally before will not work now and I cannot get them reconnected. If you're considering having the geek squad do technical work, GO SOMEWHERE ELSE, they will screw up your equipment after not helping you along the way. And on top of all this, the geek squad manager was a disrespectful and argumentative ass when we were in the store. ** Follow up** Apparently when you try to call the store directly, you only get someone in a foreign country who cannot transfer your call to that local store. I refuse to drive to the store again and will go someone else to fix the problem. So, now I am left with a laptop that will not function correctly after the work they did and cannot reach a local real person to deal with the issue. YOU SUCK BEST BUY!

Where did all the movies go? I don't know about this place. Something is going on there that's very unsettling. Maybe it's just me and my old age?

This has to be the worst best buy in Michigan. Terrible customer service. Tried to buy a item and was priced wrong on shelf. Went to show them where it was and that there were others also in the wrong place. It was obviously set up and not priced correctly by a employee. They 1 didn't even check and told us they were not responsible for incorrect pricing because most likely a customer just rearranged all the items. Then we showed him there were a lot more in the wrong place or priced incorrectly, and he just left them there and did not correct the problem.

I’ve been a customer with Best Buy for years. I called up to the store multiple times this week and waited over 30 minutes on the phone, and no one answered. Every single time. Yet, every time I go into the Flint location. There’s a bunch of people in blue shirts standing around and most of them won’t even come up to you when you look at them. There’s a couple good ones there. But overall, I’m very disappointed. As someone who owns an operates a family business and used to be manager at multiple different stores and different industries, this work ethic is pathetic. When I worked at GNC, I had to greet people when they walked in answer the phone, cell products and cash people out at the same time. People can’t even answer the phone when it rings for half hour!? Extremely unprofessional, especially for a multi billion dollar company.