Great products but be carefully of the up sell.
Sierra K
February 27, 2026
Every time I go in here...they are so helpful. This time was even better ! Zach Brown, from the Geek Squad, spent a great deal of time with me. I had a few items to shop for....and asked many questions.
Regardless of the item, Zach had many of the answers. If he did not know the answer, he immediately reached out to others to find it. He was incredibly friendly, knowledgeable and informative.
He was just a huge help.
This was a big purchase...so i really needed the info to weigh my options and get educated on the product and the best way to go about getting multiple accessories. Zach was super patient.
Headed back, tomorrow, to finalize the purchase and get everything ordered.
Honestly, waaaaay better than "guessing which one is better online." And then purchasing from some 3rd party website.
I'd much rather talk to someone knowledgeable and pay a few bucks more. But after checking a few websites, Best Buy was the better value, anyway.
Best customer service experience I've had this year.
The employee are very helpful
Jackson C
February 18, 2026
Friendly staff accommodating all my needs.