Frequently Asked Questions About Best Buy Port Huron
How do I check product availability at the Port Huron Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Port Huron Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Port Huron stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Port Huron Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1619 reviews)
James K
December 29, 2024
1 out of 5
Geek squad broke my iPhone screen during a battery change. Store manager refused to replace screen and gave us back a broken phone that is not usable.
Do not recommend using BestBuy for iPhone repairs. Recommend just taking it to an Apple Store.
Response from Best Buy
December 29, 2024
Hi James,
Thanks for sharing this review with us here. I'm certainly concerned to hear about this situation, and I can understand your frustration regarding this damage occurring to your phone during repair. We'd like to discuss this further with you to gather more information and ensure this is properly addressed. To do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64620965.
Thanks,
^Caleb
Matt C
December 28, 2024
1 out of 5
Absolute joke no wonder they’re on the verge of closing the doors. Can’t return a headset that barely lasts a month. Owell what’s $150. Go to hell
Response from Best Buy
December 28, 2024
Hello, Matt,
Thank you for sharing your experience with us. We understand how frustrating it must be to deal with a product issue and feel unsupported in resolving it. Your feedback about the headset and return process is important to us, and we’d love to report this on a corporate level to see how we can assist you further.
To help resolve this matter, we kindly ask that you send us a private message on one of the following platforms:
Facebook: facebook.com/BestBuy
X (formerly Twitter): twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, please include your full name, phone number, and email address. Additionally, mention that you are reaching out regarding your "Google Review" and provide the conversation number 64617717 so we can quickly identify and assist you.
Thank you for bringing this to our attention. We look forward to helping you with this issue.
Best regards,
^Magee
Marvin H
November 24, 2024
5 out of 5
Great place to shop and friendly staff members
Roy A
November 12, 2024
5 out of 5
I just returned a blue tooth ear piece with a warranty I had on it with no issues, I even updated to a better ear piece. Great service.