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Frequently Asked Questions About Best Buy Grand Rapids

How do I check product availability at the Grand Rapids Best Buy?
How do I check my order status?
My local Grand Rapids Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Grand Rapids stores’ holiday hours?

Recent Reviews

4.1
(3070 reviews)
Brad K
June 10, 2026
1 out of 5
Sold me a brand new pair of Meta glasses with an extended two-year warning no questions asked. When I get there to change them and they say here’s your new ones, but you have to pay for a new warranty. We talked about this in the beginning or I would’ve never have bought these glasses. Shame on you.
MADISON W
June 08, 2026
5 out of 5
Went in today about 15 min before close with an issue with my iphone. Although they were not able to help, every single staff member was kind and empathetic and were willing to try different things to try and help me. The staff truly were amazing and kind people, every single one of them deserves a raise.
J B
June 05, 2026
1 out of 5
Lost $54 dollars because they couldn't get my order ready in time. I ordered one laptop with a promise it would be ready for pickup at this location in an hour or less. 2 hours later, they closed and I don't have a computer. Someone was sleeping on the job.
Tamala E
May 26, 2026
3 out of 5
So so

About Best Buy Grand Rapids

bestbuy.com