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Frequently Asked Questions About Best Buy Grand Rapids

How do I check product availability at the Grand Rapids Best Buy?
How do I check my order status?
My local Grand Rapids Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Grand Rapids stores’ holiday hours?

Recent Reviews

4.1
(3095 reviews)
Haley D
August 13, 2026
5 out of 5
I just got a new laptop and needed everything copied over from my old one, and Andrew helped me out and I am forever grateful!!! He was the most kind and knowledgeable person I have ever met. Every single question I asked had a kind and efficient answer, and I would come back here just to sing his praises. He deserves the biggest raise for being the best person ever at his job. I felt so safe
Nhat N
August 11, 2026
1 out of 5
Used to love this place until recently. Came here twice to check out and buy a set of washer/dryer. Standing around appliances area nearly 20 mins, NOBODY, saw a young kid at cashier done nothing but playing on his phone and didn't know anything going on around him, so I asked if he can call someone, "yes yes" another 20 min ... NOBODY. Came twice and wasted 40 min each time for nothing. Highly recommend to buy online. If you come in and hoping to talk to someone or ask a question??? Goos luck
Micheal D
July 27, 2026
5 out of 5
Great place
Shelley M
July 27, 2026
5 out of 5
I have the plus membership and buy most of my electronics from Best Buy. Most of the employees are super friendly. There is one employee in tech support area that can be short and dismissive but others make up for it.

About Best Buy Grand Rapids

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