Best Buy Walker

I'm very much harsh winter my Sales agent saved me time by patiently taking my info and assuredly walked me thru the steps of providing me with the item I purchased with all the features I requested. Furthermore told me I could pay for the item on my phone just like he said walla and all I needed to go was go to the front desk show the purchase transaction with confirmation and pick up the item.

Best buy is good for geek squad

Purchased a Nintendo Switch game code for $50. Tried to use it, it gave an error code saying “This code has already been used.” We ran through the Nintendo support steps, nothing worked. We went back to Best Buy and explained the situation and they would not do anything, just told us to contact Nintendo. We contacted Nintendo and they told us to talk to EA Originals, who told us it was an issue Best Buy would have to solve or refund. We called Best Buy, they asked for a whole bunch of irrelevant information including HOME ADDRESS (why?!!!). We were on the phone for 20 minutes with no progress on the issue. I don’t understand how it is okay for Best Buy to sell an already used code for $50 and not even offer a new code or in-store credit. **Update: Can confirm that reaching out for further assistance is not worth the effort. Best Buy will do everything in their power NOT to help you on the matter.** ***Also: If Best Buy expects to stay in business against competitors such as Amazon, they’re going to need to seriously up their customer service game.***

Very satisfactory,customer frienly & timely services. Always ready to clearly explain what is required & what is to be expected.