Dre helped us out and he was wonderful! I would come back to Best Buy just for Dre’s wonderful customer service!
Buenas ofertas y tremendos productos
Tiffany G
November 29, 2025
Ryan V was such a big help when I needed to find the right replacement laptop for my business. Thank you so much!
My wife and I bought a very expensive TV at Best Buy on Alpine Ave, Walker Mi. and was promised Delivery on 11/26/2025 by the salesman. I scheduled a party for Thanksgiving in anticipation of this. The day before delivery, we got a message that the TV wasn't going to be delivered until Dec 4th. I called to complain, but just got a run around. I was told to call the store and speak to the manager. The next morning on 11/26/25 I tried calling the store during business hours to speak with the store manager. The automated answer machine said there office was closed and to call between the business hours, which I did.
Response from Best Buy
November 26, 2025
Hi, Matt,
Thank you for taking the time to reach out to leave this review here. We hate to hear that your delivery was changed, and can understand your feelings here. We would be happy to connect with you on this, and see what we can do to help.
To get started, please send us a message on Facebook (https://bby.me/4lyfxp), Twitter/X (https://bby.me/emc0c8), or Instagram (https://bby.me/ltmv80). Please also include a note stating you are reaching out from a Google review by including this reference number: #75379. We look forward to hearing from you!