Zachery P
September 30, 2026
I purchased a new TV, an LG G6 on September 22nd. I was told by Mikal and Hunter that the warranty would be $300 for the 5-year plan. I checked my receipt and was charged $600. I made another trip to Best Buy and showed my recipt and advised them that I was told $300 and they said there was nothing they could do. Probably my last time buying a TV from this location as the salesman are dishonest, and will lie to you just to try and upsell you and make a commission.
Krista G
September 16, 2026
We had such a great experience with JJ in the card section! He was incredibly helpful in helping my son find exactly the cards he was looking for. He was quick and efficient, but still took the time to make the interaction fun and personable.
It’s not often you get great customer service that feels genuine without the experience being drawn out or taking more time than necessary. JJ made my son feel comfortable and excited about his purchase, and he was just an all-around really nice person to work with. Best Buy is lucky to have someone like him on their team! ⭐️⭐️⭐️⭐️⭐️
James S
September 02, 2026
Ordered my TV online and picked it up an hour later. Easy peasy!