Great idea to have someone at the door to greet and direct you! Very helpful! Got what I needed...in and out, in no time!
I was shopping online and found some beats headphones $10 cheaper on another site, they price matched it immediately with no questions and had it ready for pickup within 15 minutes. Amazing customer service and speed even online
Katherine S
August 20, 2025
Elisha Rocks! I needed new batteries for my Apple AirTags. However, my poor fine motor skills made it impossible for me to open and close. Elisha, aided by a couple of other team members helped me locate the batteries I needed ( plus a car charger), patiently assisted me while greeting and executing his work requirements. There is a place in this world for kindness to an older generation that doesn’t have support systems for tech that others do. Thank you from the bottom of my heart. Now I can travel with peace of mind.
Do NOT buy online using PayPal.... you WILL be disappointed
Response from Best Buy
August 19, 2025
Hello,
Thanks for reaching out to us and leaving your feedback. We are saddened to hear that you had an issue using PayPal to order. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/1m2ko2), Twitter/X (https://bby.me/1r0n06), or Instagram (https://bby.me/dilyfb). Please reference Google Review #31890.
Regards,
^ Aaron