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Best Buy Holland
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Frequently Asked Questions About Best Buy Holland
How do I check product availability at the Holland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Holland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Holland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Holland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2101 reviews)
FRdistiller
November 11, 2024
1 out of 5
Tried to call my local store multiple times and got sent to Central America. Real classy Best Buy.
Response from Best Buy
November 11, 2024
Hello, FRdistiller,
Thanks for your review. In effort to ensure both customers shopping in our retail stores and those calling in over the phone receive the most efficient support, all inbound calls are routed to a national team. I understand there may be circumstances that would be best handled by a store team, so it stands to reason you’d want to share your feedback. Our team, which is based out of our Corporate Campus, would love to offer any support we’re able, as well as take the steps to document your feedback.
Feel free to connect with us through social media. You can find our team on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64412671.
Sincerely,
^Sarah
stdice
November 09, 2024
4 out of 5
everyone one extremely nice. was very pleased with this store.
Anne K
October 29, 2024
1 out of 5
Worst customer service ever.. no local number to deal w any issues…geek squad is a joke… warning never buy anything from them… its not like the old Best Buy and if you have a problem all their promises and services are worthless
Response from Best Buy
October 29, 2024
Good Evening, Anne,
We certainly understand how you are feeling after not getting the assistance you needed when you tried to reach out. We would love to learn more about this situation with you. Please contact our team by sending a private message to us on social media. Be sure to include your Google review in your message: #64366810.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Carlos C
October 09, 2024
1 out of 5
EMPLOYEE GAVE A STRANGER ACCESS TO MY ACCOUNT AND PERSONAL INFORMATION! I got a notification that someone purchased an iPhone on my best buy account. Long story short. I thought it was identity theft, Police got the footage from Best Buy they got a search warrant for the guy who made the purchase on my account and it turns out he was not at fault. The Employee at Best Buy somehow sold this phone on my account and let him change the email and password to my account which has my payment methods on there. They told the officer and me to call corporate. This is Disgusting and Shady Behavior from this store. STAY AWAY THEY WILL GIVE STRANGERS ACCESS TO YOUR ACCOUNT AND PERSONAL INFORMATION
Response from Best Buy
October 09, 2024
Hello,
I appreciate you taking the time to share this with us. As a company, the protection of our customer's information is something we take very seriously. I understand finding out that your account was accessed by another customer and changed, would not have been welcome news. I'd like to ensure this is reviewed by our corporate team.
Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, details on what happened, and a reference to your "Google review case 64293040."
Sincerely,
^Melissa