David N
September 03, 2024
Holland best buy. Great customer service.
Site says available, called ahead to double check, go in and nope so ordered from Amazon got it next day and saved $20.00.
Response from Best Buy
August 28, 2024
Hello,
Thank you for the review. I can understand your frustration with a product not being in the store, that was suppose to be available.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Came in to buy a tablet and seems staff is more interested in talking to each other than selling merchandise. Store has become extremely disappointing.
Response from Best Buy
August 22, 2024
Hi there, Marilyn,
Thanks for taking the time to leave a review here on Google. I can understand expecting support when visiting your local Best Buy.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64104125” when reaching out on social media.
Regards,
^Ravi
We were provided an exceptional customer experience from Patrick. Although he is a part of the Geek Squad team, he was quick to step in when additional help was needed in the laptop section. Patrick is knowledgeable, patient, and genuine. He is a living reminder of what is missing from online purchases.