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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Holland
How do I check product availability at the Holland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Holland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Holland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Holland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2198 reviews)
Peter L
February 09, 2026
1 out of 5
Completely disgusted with the AI service on the phone is zero chance of ever getting to a real person to resolve a simple issue, puts you on hold and hangs up so then you have to start over completely ridiculous! This is not customer service by any measure!
Response from Best Buy
February 09, 2026
Hi Peter,
Thanks for sharing your experience with us. We're concerned to hear you didn't get the help you needed over the phone. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/qzwyp6), Twitter/X (https://bby.me/5o1aoh), or Instagram (https://bby.me/pu5s2n) and mention your "Google review #115109," we'll be happy to look into this with you and assist.
Chelsea
February 07, 2026
4 out of 5
We ordered something online to pickup. They have an awesome system for pickup. They had multiple workers available and even in a medium sized line we were in and out. They were pleasant and knowledgeable
Steve
February 03, 2026
5 out of 5
Went back to this store again for warranty screen protector Angie was really helpful!! Magnificent customer service
Response from Best Buy
February 03, 2026
Hello, thank you for taking the time to leave us a review. We aim to create a warm and welcoming environment to shop in. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #112543".
Facebook (https://bby.me/qphvzc)
Twitter/X (https://bby.me/svu7dv)
Instagram (https://bby.me/a674l6)
Daniel V
January 31, 2026
1 out of 5
All I wanted to know was how much it cost to unlock my phone That's all but what do I get The runaround from automated bot to automated bot to call center with bad attitudes seriously I just wanted to talk to a manager and ask how much it cost no now I have to leave a negative review like why do you guys outsource your calls when all you need to do is pick up the damn phone I 28sh I could give you -0
Response from Best Buy
January 31, 2026
Hi Daniel,
Thank you for your feedback. We truly appreciate your desire to connect with the local team! To ensure every customer receives top-tier support, our phone specialists are specifically equipped to handle item and service inquiries, while our in-store team remains available to give their full attention to guests visiting in person.
Also, for a quick head-start, you can find answers to most service-related questions at https://bby.me/f3ev7g.
To formally document your feedback or share any additional questions or concerns, feel free to reach out to us on Facebook: (https://bby.me/tc745d), Instagram: (https://bby.me/c7s8ct), or Twitter: (@BestBuySupport). Be sure to mention your Google review 111384.