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Frequently Asked Questions About Best Buy Holland

How do I check product availability at the Holland Best Buy?
How do I check my order status?
My local Holland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Holland stores’ holiday hours?

Recent Reviews

4.1
(2095 reviews)
Theresa B
September 23, 2024
5 out of 5
Ben was so helpful! He went above and beyond to help me purchase my new phone. He even educated me on the Best Buy app and benefits to their Rewards program/membership. Thanks, Ben! You made a big purchase easy with your assistance & enthusiasm.
Hollis L
September 21, 2024
1 out of 5
Very poor customer service. Purchased an open box item online that was marked as "Excellent", which means in original box, all parts and accessories, etc. Employee pulls out a TV wrapped in bubble wrap and missing every single accessory. Obviously they screwed up when they listed it on the site but they took no responsibility. Didn't matter that I'd driven 30 miles to that specific store because of what they claimed to have. No apology, zero attempt at making it right other than "There are other open box items over there if you want to look". Guy claimed to be a manager but didn't have a nametag on or anything. Item is still listed as Excellent on the site so the next person is going to get overcharged and screwed over as well.
Response from Best Buy
September 21, 2024
Hello, Hollis, Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I'd like to get this reviewed further for you. First, we will need more details from you. Please write us through our social media channels Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the full details of your situation, your full name, phone number, and email. Please mention your Google Review in your message. We look forward to hearing from you. Sincerely, ^Meghan
Lexus W
September 17, 2024
5 out of 5
Mark was THE BEST! He helped us buy a camera for our wedding/honeymoon and he was the most helpful! He took his time to show us the different brands and really helped us figure out what we wanted and didn’t make it seem pressured. He gave us so much insight on how to use the camera and we felt so confident in our purchase! The camera was GREAT for the wedding (we got so many good pictures - it felt like we had 2 photographers there) and it was AMAZING for the honeymoon!! Highly recommend asking for Mark if you’re looking for a camera at the Holland Best Buy!
David N
September 03, 2024
5 out of 5
Holland best buy. Great customer service.

About Best Buy Holland

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