Friendly and helpful employees, got in and out quickly.
Not very impressed with my purchase I bought a printer and it does not work and now I have to fight the return line because they have faulty products
Only had laptop for a short time , neede repair , still under warranty , Best Buy charged $60 to send to factory for repair !
Response from Best Buy
December 22, 2025
Hello,
Thank you for taking the time to write a review. We understand your disappointment with charging to send your laptop off for repair.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 92951.
Tried to contact the store to see if an item was on display so I could see/hear it before making a purchase. I called the number listed and got a call center in some other location. The person told me that they were not able to get me in contact with the store and that I would have to drive there. If I cant call the store and see if an item is on display for viewing prior to making a purchase without wasting my time and money to drive there, then I will just purchase it from somewhere else that will answer the phone and my questions.