It’s no wonder big box stores are going extinct. Terrible selection, hardly anything they have listed on the site is available in store. No one is ever available to help, and if you do go searching, the people that are there are talking with their friends about the next party, etc. Avoid this store and just buy your stuff online if possible- save the trip, headache and frustration.
The guys in the tech department - Chad, Shane and all them — are seriously good dudes. I had lost my charger for my Lenovo ideapad and when I came to buy a replacement Chad said I’d better check to make sure it worked bc Lenovo is notoriously specific in their proprietary chargers. Sure enough, the one in the box didn’t match mine. So right there, he saved me time and hassle. But then the whole team searched high and low through the store to find me a match and they did!
Seriously, it showed me the value of working with HUMAN BEINGS over chat bots with those online stores. Especially when the humans are as diligent and decent as these guys.
Great selection of laptops, but sadly none in stock. Young woman from the Geek Squad was extremely helpful in helping us narrow down our choices and quite knowledgeable about the products.