'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Jackson
How do I check product availability at the Jackson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jackson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jackson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2425 reviews)
MrFin P
November 24, 2025
5 out of 5
They are always outgoing, and greet you upon entering. Almost always do they have 1 person who might know something about a niche hobby, and can give valuable suggestions, and ideas.
Penny W
November 21, 2025
1 out of 5
Terrible customer service and returns. Airpods bought as new, sealed box. When opened they were definitely used. Best buy would not return. This isn't first time this has been reported. Shady shady!!!! And box stores wonder why people as using Amazon!!!! I couldn't post unless I gave them one star. Didn't deserve it.
Response from Best Buy
November 21, 2025
Hi, Penny,
Thank you for reaching out here to share this review. We hate to hear that you had some issues while attempting to return Airpods, and would be happy to connect with you to see if we can help.
To get started, please send us a message on Facebook (https://bby.me/r7lleb), Twitter/X (https://bby.me/m9qv9f), or Instagram (https://bby.me/pudh04). Please also include a note stating you are reaching out from a Google review by including this reference number: #72516. We look forward to hearing from you!
Bertha W
November 19, 2025
5 out of 5
Excellent customer service
Chris M
November 10, 2025
1 out of 5
You shouldn't buy anything from this best buy especially tvs I bought a tv and the side of the TV is messed up and they told me since the box isn't damaged they can't exchange it how stupid is that the plastic is still on the screen and in the original box with Styrofoam and everything in the wrap still you can obviously tell it's never even been plugged in you shouldn't shop here and I will be calling my best buy card and taking my business elsewhere from now on they didn't even look at the recpt just said the box isn't messed up so no return allowed