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Frequently Asked Questions About Best Buy Jackson

How do I check product availability at the Jackson Best Buy?
How do I check my order status?
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jackson stores’ holiday hours?

Recent Reviews

4.0
(2343 reviews)
R W
March 31, 2025
5 out of 5
I was at the BestBuy located at Jackson Crossings (Jackson, Michigan) today around 11-1130 am. The young man that was working in the computer section was very kind, knowledgable and friendly. It's hard to find employees like this young man. BestBuy is lucky to have him. Please share the feedback with him. I didn't get his name, but he was the only male employee working in the computers on March 31, 2025 between 11am and 1130 am.
Tori M
March 28, 2025
5 out of 5
We had guys from best buy install our new fridge yesterday, around 4:20 (order under John Haraszkiewicz). The 2 guys were a phenomenal team. I wish I would have asked for their names or remembered their names if they gave it. 99% of the time, I like to do things myself bc I don’t have the best experience in the past with people doing work in my house and cutting corners (mostly directed towards my husband 🤣). With the size of the fridge, I knew I was going to need help. They made it look to easy, they had to remove my front door to fit and go through a small opening through the kitchen, with mm to spare. They worked in tandem, so smoothly and their communication with each other was perfect. They triple checked the water connection throughout assembling, made adjustments to level. And only took them, like 35min!. I appreciate so much, how thorough they were. Their work ethic deserves recognition, if you could let them know, I said Thank you!
Mark R
March 25, 2025
5 out of 5
Great place to experience
Thatcher A
March 21, 2025
5 out of 5
Was helped by Brian he was an amazing representative and made sure my order was corrected even when the customer support lines wouldn't help. If you need any appliance help ask for him he's the best!

About Best Buy Jackson

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