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Services Offered
Geek Squad Services
Apple Shop
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Car & GPS Installation Services- Apple Authorized Service Provider
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Google Home Experience
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Frequently Asked Questions About Best Buy Jackson
How do I check product availability at the Jackson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jackson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jackson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2476 reviews)
Ashley R
May 25, 2026
1 out of 5
We bought a demo model TV that has a code on it, which won’t let us remove it off of demo mode. We came back to get the code so that we could put it in to use our TV. And they won’t give us the code because it’s apparently Best Buy’s security code of some kind. So they won’t even give it to us over the phone that we can just put it in and forget it immediately. Absolutely ridiculous will be returning and not coming back to Best Buy.
Response from Best Buy
May 25, 2026
Hello, thank you for taking the time to leave us a review. Being able to use your television as intended is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #156885".
Facebook (https://bby.me/RcxOU5)
Twitter/X (https://bby.me/K4lgSZ)
Instagram (https://bby.me/tRM5zp)
Liz N
May 23, 2026
1 out of 5
Very disappointed!!! Went to the store and they didn't have the product so they said they could order it and have it delivered to the house the next day. Of course that sounded great. We waited most of the day as they texted me saying it was on the by roadie. Then I checked the status and it said it was cancelled!!!! So I called the great best buy and got an AI person, finally got I person ( from another country) who could see all of the interaction and saw that it was cancelled by the driver. He said give him 15 minutes and I will get an email with what the next steps will be. I gave him an hour and called back and got some guy who told me there is nothing they can do. I now after waiting around all day on a Saturday have to wait till tomorrow to see if there is anything they can do🤬. I highly recommend you don't have things delivered because the people they use are highly unreliable. Best Buy doesn't care because it's not their time wasted they already got their money.
Mattilynn R
May 22, 2026
3 out of 5
It's okay we couldn't find what we were looking for and none of the employees could do so much as to point me into the directions of where the airport where...😐
Response from Best Buy
May 22, 2026
Hi there, Mattilynn,
Thank you for leaving a review. This is far from the experience we want our customers to have when looking for a product in store.
If you require support, you are welcome to send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/VqPlcU), Twitter/X (https://bby.me/09OqPe), or Instagram (https://bby.me/faao0f).
Please mention the phrase “Google review #155586” when reaching out.
Jacob M
May 03, 2026
5 out of 5
Michael was a great help