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Frequently Asked Questions About Best Buy Jackson
How do I check product availability at the Jackson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jackson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jackson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2376 reviews)
Mark
July 20, 2025
5 out of 5
Words can not explain how impressed I am with Bryan from Appliances from the moment we stepped into the building he made us feel like family. We only had intentions of pricing out for a kitchen renovation but ended up ordering and choosing everything we wanted even leaving with a brand new 75” TV the manager Raul ended up placing another sale on some other items for us a couple weeks ago later since we showed up moments after Bryan left for the day but he made sure we had the best service even when leaving. Highly recommend Bryan for all of your appliances needs for being such a young man he’s the best knowledgeable person in the store and overall we’ve met for that type of service.
Mrs. C
July 12, 2025
1 out of 5
Guy who waited on us had no knowledge of electronics. If he did he would have let us know both watches needed LTE to be hooked up to a phone. Do better at training your employees.
Response from Best Buy
July 15, 2025
Hello, Mrs. C,
I appreciate you taking the time to share your experience. We try to pride ourselves in ensuring we provide great customer service and being knowledgeable, each and every time. I would be reaching out as well if this happened to me. Let's review this for you.
Please send us more details through our social media channels on Instagram (https://bby.me/jg32uf), X/Twitter (https://bby.me/rhxyw7) or Facebook (https://bby.me/yo4uqf) with the details of your situation, along with your full name, phone number, and e-mail. Also add Google Review 14772. We look forward to hearing from you.
Regards,
^Deysha
dark d
June 24, 2025
4 out of 5
It's best buy however thank you for not scalping on the new finally fantasy magic set.
Ivy S
June 23, 2025
3 out of 5
We went there for specific items that their website said we're in stock. When we got there the items were out of stock. I did have two very helpful nice people assist me in the store.