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Frequently Asked Questions About Best Buy Jackson
How do I check product availability at the Jackson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jackson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jackson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2417 reviews)
Shawn S
October 23, 2025
5 out of 5
Excellent customer service, it was fast and they were very friendly
Chenille
October 21, 2025
3 out of 5
Geek squad service was excellent, can't say the same for other store employees. When I was there to buy a laptop for the first time staff could not take the time to help me! Was disappointed since this location seemes to always be very busy.
Dwayne B
October 09, 2025
3 out of 5
Decent product display. I was looking at televisions to upgrade to in the spring and very few tvs had price tags on them
Inge A
October 07, 2025
1 out of 5
I bought a TV at Best Buy and was tricked or scammed into something I didn't know what was until I starting to receive annual bills I at first thought were TV insurance but apparently something I hadn't signed up for - apparently a non wanted membership to their so-called club or membership. I did NOT WANT THEIR DAMN MEMBERSHIP. I RECEIVED A CREDIT CARD WHICH I never used and tried to canceled thewhole thing on my cell which is impossible! Like the current investigation into Amazon's way of tricking people into membership, I was tricked into this scam very popular apparently with businesses by slick and smoothtalking emplyees without a conscience. I'm a senior citizen with no knowledge of or interest in technology at age 79. This scheme is unconscionable and should be investigated like Amazon and most likely other greedy businesses. So, in coclusion, let my story be a warning as I'm now bombarderd and threatened with billing letters for purchases I never made. I paid my television and insurance by check on day of purchase and have purchased nothing from Best Buy Jackson MI since 3 years ago. Beware of these large stores!!! ONE star because the TV is okay. Inge Alger - pissed off in Michigan. 😡
Response from Best Buy
October 07, 2025
Hello Inge,
Thank you for taking the time to leave us a review. We can understand why you would be concerned if you received charges you were not aware about. We would like to look into this for you. To start the conversation you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #52909 in a private message.
Facebook (https://bby.me/m3xiwc)
Twitter/X (https://bby.me/f07g3u)
Instagram (https://bby.me/aiyc5z)
Thanks,