header_logo

More to Explore

Frequently Asked Questions About Best Buy Jackson

How do I check product availability at the Jackson Best Buy?
How do I check my order status?
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jackson stores’ holiday hours?

Recent Reviews

4.0
(2494 reviews)
Chad W
August 27, 2026
1 out of 5
Needed to talk to a human at this store. The only phone number they list gives you an AI that sends you to a foreign call center when you ask to talk to a human. The people in the call center say they have no ability to get in contact with any store or help with any local issues. They said if you want help, drive to the store otherwise no one will help you.
Response from Best Buy
August 27, 2026
Hey there. We can understand being frustrated with not being able to connect with someone locally. If you still need assistance, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please mention your review #213275 in your message. Thanks for your time.
Blake J
August 25, 2026
5 out of 5
Helpful assistance
Allyssa W
August 23, 2026
5 out of 5
Great service with Geek Squad. Brett was our assistant and he was very friendly and helpful. Wonderful customer service skills and very polite. He was able to diagnose the issue with my girlfriend’s phone very quickly. We also had great experience with the sales assistant Lexi. She was so sweet and helpful. Very happy to have bought the ipad from her
Terrilyn B
August 20, 2026
5 out of 5
The staff is very friendly, helpful, and knowledgeable. And their products are compatible with other stores.

About Best Buy Jackson

bestbuy.com