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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Jackson
How do I check product availability at the Jackson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jackson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jackson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2351 reviews)
Theresa H
April 16, 2025
4 out of 5
Great selection of laptops, but sadly none in stock. Young woman from the Geek Squad was extremely helpful in helping us narrow down our choices and quite knowledgeable about the products.
David C
April 14, 2025
5 out of 5
JVC ear buds for 20$
Great 👍🏿
Robert D
April 14, 2025
4 out of 5
They generally have what I need, but I hope I can always find what I want. They seem pretty understaffed. I searched on my own in the electronics department for 20 minutes or so before upselling myself on a more expensive item than I came in for. I didn't get help until I was looking at refrigerators, then someone offered to assist. I asked them about a different item, and they had minimal information for me. The very pleasant cashier seemed to have minimal product knowledge as well.
I sure don't want this place to succumb to the current wave of closing storefronts, but it must be really difficult to keep help - especially ones that know the wide product range they offer.
John H
April 08, 2025
4 out of 5
The works there are frieldly