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Best Buy Jackson
1014 Jackson Xing
Jackson, MI 49202
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
More to Explore
Frequently Asked Questions About Best Buy Jackson
How do I check product availability at the Jackson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jackson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jackson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2269 reviews)
Paul P
September 01, 2024
4 out of 5
Had to wait for new TV. Missing screws in box.
Jesse S
August 29, 2024
5 out of 5
Great service had everything I needed
Jerry P
August 28, 2024
5 out of 5
I would like to thank Hudson for his expertise and honest knowledge and opinion on the laptop. I purchased yesterday extremely knowledgeable and nice young man very patient with me while making my decision to purchase a laptop. I would highly recommend talking with Hudson if you’re in need of a laptop, computer or tablet
T G
August 23, 2024
1 out of 5
We purchased a dehumidifier on 6-10-24 and paid over $284. For it. In August it stopped working and because we didn’t get their warranty they wouldn’t do anything to replace it said we had to go through GE for their warranty because they only have a 15 DAY RETURN POLICY. NO HELP. IF YOUR READING THIS REVIEW I SUGGEST NEVER BUYING FROM BEST BUY, I KNOW WE WON’T EVER GO BACK TO THEM FOR ANYTHING.
Response from Best Buy
August 23, 2024
Hello, TG.
Thank you for sharing your experience with us on Google. We are sorry you dehumidifier stopped working and it is disheartening to hear you are not happy with our return policy. Your feedback is important to us, and I will ensure it is reported and documented at the corporate level.
To address your concerns directly, please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, along with the conversation number 64108628. Additionally, please mention that this message is "In regards to my Google review" to help us quickly identify and assist you.
- Facebook: http://facebook.com/BestBuy
- Twitter/X: http://Twitter.com/BestBuySupport
- Instagram: http://instagram.com/Bestbuy
Thank you for bringing this to our attention.
Best regards,
^Magee