Went in for a new phone and it seemed pricing. However super nice guy helped us out. He took a more unorthodox approach by eating a nut mix. It showed his down to earthiness and his humility. I appreciated this, as I was nervous going into a big tech store. I didn’t get his name, so if you go in there ask for a man with a dark beard.
Best Buy refused to honor a warranty on a brand new appliance. Kind of done with them at this point. The manufacturer was able to also tell me that they were not going to honor the warranty, but did indicate that the responsibility was on Best Buy, which, then, told me they wouldn't honor the warranty. Fabulous
Response from Best Buy
January 14, 2025
Hello, Nat,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting clarity on your warranty and support options.
So that we can look into this closer, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Be sure to mention the phrase “Google Review, Convo #64677957” when reaching out on social media.
Regards,
^Ravi
They had everything we were looking for to get as gifts. Also had a couple of things I had been looking all over for so We also got gifts for ourselves.
Very helpful staff and great deals!