Best Buy is at a new location
8108 W Saginaw Hwy
My computer was replaced with a newer model, but since I was a member and still within the return period, a female manager at Best Buy diligently reserved the latest model for me while attentively addressing all my needs. This might just be the best store I've ever visited I promise!!!
Robert H
February 22, 2026
Bought a remote car start for Xmas present, you can not call the store direct , no way to speak with an employee unless you go to store in person, the AI is useless and then the then the third world call center people are of no help, I just took back the remote start and got a refund, no one even asked why I was retuning, can't see this place lasting much longer.. pathetic...
Response from Best Buy
February 22, 2026
Hello and thank you for reaching out and sharing your feedback. If you need any assistance or would like to get your personal experience documented, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following:
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Twitter/X: @BestBuy Support
Thanks!