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Frequently Asked Questions About Best Buy Lansing

How do I check product availability at the Lansing Best Buy?
How do I check my order status?
My local Lansing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lansing stores’ holiday hours?

Recent Reviews

4.1
(2748 reviews)
Danialle
April 18, 2026
5 out of 5
Zach was absolutely wonderful. Took a long time, compared multiple laptops, found me the best deal, and was very thorough and trust worthy
Kaiden
April 11, 2026
3 out of 5
People there were helpful
Response from Best Buy
April 12, 2026
That is great to hear. If you ever need any assistance, please feel free to reach out to us on any of the following platforms: Facebook: @BestBuy; Instagram: @BestBuy; Twitter/X: @BestBuy Support. Thanks!
shawn c
April 11, 2026
1 out of 5
As a former Best Buy employee I was absolutely stunned by the lack of customer service. I was in the store for 30 minutes. I was there to purchase computer speakers and a monitor. I was never approached one time. The young lady running the was talking to another associate about college classes. Bwwlk pest them 3 times. I could find help or w monitor in stock. I bought the speakers and went to Meijer to buy the monitor.
Response from Best Buy
April 12, 2026
Hello, thank you for leaving us a review. Being able to ask questions about your monitor before you make the final purchase is important. Can you please reach out to us on Facebook (https://bby.me/TQfC7M), Twitter/X (https://bby.me/EOph6l), or Instagram (https://bby.me/zF2XoY) with more information about your experience? Please begin your message with "This is regarding my Google Review #140742".
Janette R
April 06, 2026
5 out of 5
The technician was a nice young man and quickly solved my computer problem.

About Best Buy Lansing

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