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Best Buy Lansing
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
More to Explore
Frequently Asked Questions About Best Buy Lansing
How do I check product availability at the Lansing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lansing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lansing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lansing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2556 reviews)
Mert İ
October 09, 2024
3 out of 5
Options are a bit limited. Staff were helpful.
Jon C
October 07, 2024
1 out of 5
Bought a decent tv from this location and it lasted 2 months past the 1 yr warranty. Tried calling the actual location and it never goes to the location but only the call center in India. I have never in all my days experienced a business where you can't call the physical store location. Thought maybe I could talk to a manager see about a 10% off on a new TV or something seeing how the last one only lasted a year. Nah, call center in India every single time I call. Seriously never doing business with best buy again for any reason. Can't even call the store ... Unbelievable.
Response from Best Buy
October 07, 2024
Good Afternoon, Jon,
There is never a good time for our technology to stop working, but we certainly understand how you are feeling when your television began acting up after your warranty ended. Then the negative experience you had while trying to reach out for support. We would love to look further into this situation with you. Please reach out to us by sending a private message on social media, so we can connect you with a specialist. Be sure to include your Google review in your message: #64283960.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
David K
September 30, 2024
4 out of 5
Standard box store
Wayne W
September 27, 2024
5 out of 5
All sales clerks were very helpful