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Frequently Asked Questions About Best Buy Lansing

How do I check product availability at the Lansing Best Buy?
How do I check my order status?
My local Lansing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lansing stores’ holiday hours?

Recent Reviews

4.1
(2703 reviews)
Jen K
November 17, 2025
5 out of 5
We went in to purchase a new computer. Brent helped us out and he was fantastic! Made the process quick and easy and we were able to get exactly what we wanted. Also, I feel like the new store is nice and clean and well organized. The woman who greeted us at the door was very helpful and kind as well. Over all great experience!
Donald B
November 15, 2025
5 out of 5
Excellent place to buy your gaming needs. Staff is very helpful in finding what will work best for your system.
kevin h
November 12, 2025
5 out of 5
New location is great. A lot better than the old. Less traffic.
Blair M
November 10, 2025
2 out of 5
The store is so tiny compared to the previous store. It lacks a lot of different options. Seems to be the way they are going with everybody purchasing online. Not a fan personally, but that’s just my opinion.
Response from Best Buy
November 10, 2025
Hey there, Blair, We understand your concerns surrounding your recent visit and the lack of inventory. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/i62sec), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #67361

About Best Buy Lansing

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