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Come see our new look.
Explore our new shopping experience in Lansing.
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
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Google Home Experience
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Frequently Asked Questions About Best Buy Lansing
How do I check product availability at the Lansing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lansing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lansing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lansing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2710 reviews)
Christina M
December 01, 2025
5 out of 5
Love ut !
ahaub 8
November 30, 2025
1 out of 5
First time best buy I've done. Bought a monitor. Live a hr away, drove out there figuring their website was somewhat accurate. I mean I did buy it and have funds on hold now and it did say in stock just online orders can take a hour. Anyways I get there, see i dont got the confirmation and decide I'll wait a bit since it was busy, after a hr and a half and no confirmation I go in and talk to customer service and right as I get called up I get a notification on my watch that my order has been canceled. To just add to the 2hrs of pointless driving, I was also dumb enough to sign up for their credit card since it was a free 10% on anything I bought today so that was also just another pointless credit inquiry.
Response from Best Buy
December 01, 2025
Hello,
Thank you for the review. We aim to provide an online shopping experience that makes getting the items you want and need quick and easy. We'd like to follow up with you and see about turning things around.
Please private message us on Facebook (https://bby.me/0a040g), Twitter/X (https://bby.me/qdjdsb), or Instagram (https://bby.me/gvmmry). Please include "Google review 78907" in your message. Thanks!
Ryan V
November 30, 2025
1 out of 5
What an absolutely awful experience.
Very low stock of products. Incredibly rude staff of children playing with expensive toys.
Will never be shopping again.
I'll stick to the Okemos location or exclusively buying online if I ever decide to use my Best buy credit card again.
Response from Best Buy
December 01, 2025
Good morning, Ryan!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience working with our staff to find what you need. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #78862" for reference. You can find us here:
Twitter(X):
https://bby.me/8j1a3d
Facebook:
https://bby.me/n8h7v7
Instagram:
https://bby.me/la9303
David B
November 29, 2025
5 out of 5
Great news location by the highway and other anchor stores. flashback to past for all the Millennials out there...make sure you stop. Good way to kill time with the kids -lots of display items for testing