Best Buy Lansing

Never store

They had a microwave I needed to replace.

This store just relocated and it still looked light on inventory. I asked for assistance with one item and the individual I spoke with was a bit aloof and merely pointed in the direction of the item. A little put off with that but perhaps things will improve there over time.

I went in looking for a particular phone. The manager, Brett I believe, came up and asked what exactly I was looking for in a phone. I told him that I like to take pictures of the moon and he automatically steered me away from the one phone that I was looking at and recommended another (in a respectful manner lol). He was extremely knowledgeable and knew exactly what I meant when I explained what I was looking for. He got me a beautiful deal on my new phone, and was really patient when I had questions and everything like that. Needless to say, I am thrilled with his advice, see evidence of why attached to this review: (Leaf photo taken from over a football field away. Neither photo is edited.) As for the rest of the store, it was as expected. The staff were all very kind but not too pushy, but many of the displays weren't interactive or filled out like they should have been. I was told that this was due to the store being newer so 🤷🏻‍♀️ The bathroom was also very clean, so that's a plus too, lol