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Frequently Asked Questions About Best Buy Lansing

How do I check product availability at the Lansing Best Buy?
How do I check my order status?
My local Lansing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lansing stores’ holiday hours?

Recent Reviews

4.1
(2724 reviews)
Sarah A
December 23, 2025
3 out of 5
Nice new store. Doesn't seem like they have as much as they did at the old store. We didn't get anything as they didn't have what we were looking for.. but maybe it's because they are new
Response from Best Buy
December 23, 2025
Hello, Sarah. Being able to find what you are looking for is very important when shopping for the latest and greatest in the tech industry. Please send us a private message on social media, so that we can help you find what you need. Also, be sure to mention your review number, 93824, when reaching out. Cheers. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Tracey C
December 21, 2025
5 out of 5
Helpful Associates
Ammanoail Y
December 18, 2025
1 out of 5
High pressure sales tactic for the credit card. Stephon Can’t take no for an answer. Lily won’t price match a Nintendo switch 2 from microcenter (sold by microcenter and in stock) When I tell her the guys at the cash register said BestBuy does match Microcenter. She says “well I’m their boss and I won’t honor it” I’ll be going to the Okemos one moving forward
Response from Best Buy
December 18, 2025
Hello, Ammanoail, Thank you for leaving us a review. It saddens us to hear that your recent experience with us was not a positive one, especially when needing support with a price match. We appreciate your feedback, and would like into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #90732" when reaching out on social.
C L
December 18, 2025
1 out of 5
Never buy any appliances from Best buy they have the worst service terrible incompetent employees and Bait and switch tactics There are much better options available to buy appliances from it's best to stay away from Best buy for that In fact it's probably best to stay away from Best buy altogether there is a reason they have closed so many stores LOUSY SERVICE

About Best Buy Lansing

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