How do I check product availability at the Lansing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lansing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lansing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lansing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2724 reviews)
Sarah A
December 23, 2025
3 out of 5
Nice new store. Doesn't seem like they have as much as they did at the old store. We didn't get anything as they didn't have what we were looking for.. but maybe it's because they are new
Response from Best Buy
December 23, 2025
Hello, Sarah.
Being able to find what you are looking for is very important when shopping for the latest and greatest in the tech industry. Please send us a private message on social media, so that we can help you find what you need. Also, be sure to mention your review number, 93824, when reaching out. Cheers.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Tracey C
December 21, 2025
5 out of 5
Helpful Associates
Ammanoail Y
December 18, 2025
1 out of 5
High pressure sales tactic for the credit card. Stephon Can’t take no for an answer. Lily won’t price match a Nintendo switch 2 from microcenter (sold by microcenter and in stock)
When I tell her the guys at the cash register said BestBuy does match Microcenter. She says “well I’m their boss and I won’t honor it”
I’ll be going to the Okemos one moving forward
Response from Best Buy
December 18, 2025
Hello, Ammanoail,
Thank you for leaving us a review. It saddens us to hear that your recent experience with us was not a positive one, especially when needing support with a price match. We appreciate your feedback, and would like into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #90732" when reaching out on social.
C L
December 18, 2025
1 out of 5
Never buy any appliances from Best buy they have the worst service terrible incompetent employees and Bait and switch tactics
There are much better options available to buy appliances from it's best to stay away from Best buy for that In fact it's probably best to stay away from Best buy altogether there is a reason they have closed so many stores LOUSY SERVICE