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Frequently Asked Questions About Best Buy Madison Heights/Troy

How do I check product availability at the Madison Heights/Troy Best Buy?
How do I check my order status?
My local Madison Heights/Troy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Madison Heights/Troy stores’ holiday hours?

Recent Reviews

4.1
(5437 reviews)
Dave R
October 02, 2025
5 out of 5
Great Best Buy. Friendly staff and organized store. They install screen protectors for 8 extra bucks. Totally worth it.
Erik S
September 27, 2025
1 out of 5
Purchased a tv from the Madison heights store to reserve it after being told it was in stock, drove an hour to pick it up, and was told it was out of stock and wasnt available due to an inventory issue. Won't be going here again.
Response from Best Buy
September 27, 2025
Hello, Erik, We appreciate you taking the time to leave your feedback. Having your order delayed because of lack of stock can be frustrating, so we can understand your disappointment. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/ydbfa4), Twitter/X (https://bby.me/xxiw24), or Instagram (https://bby.me/yeak1r). Please reference Google Review #48907.
Astryd P
September 26, 2025
5 out of 5
The best prices! and they always guide me to the best product. Cost-quality. Thank you!
Tamika G
September 24, 2025
5 out of 5
The sales team was very nice and knowledgeable

About Best Buy Madison Heights/Troy

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