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Frequently Asked Questions About Best Buy Madison Heights/Troy

How do I check product availability at the Madison Heights/Troy Best Buy?
How do I check my order status?
My local Madison Heights/Troy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Madison Heights/Troy stores’ holiday hours?

Recent Reviews

4.1
(5403 reviews)
Aubin W
August 18, 2025
5 out of 5
Geek squad was great. Helped me do the repairs that were the best value.
savannah A
August 18, 2025
5 out of 5
Everyone's always so nice and the go-to for anything tech based that we need
adam a
August 11, 2025
5 out of 5
Love this place..Superb customer service .
Abdur R
August 11, 2025
3 out of 5
I went in there to buy a dash cam, I asked for help, one of the associate told me to go to the second associate, 2nd associate told me to wait by the service desk someone gonna come to assist you. So I was waiting, some other customer came after me but they ignored me and served them. I was helplessly waiting so one associate who was working on the shelf came and asked me if I was helped. He helped me it took only about 5 minutes to complete the purchase as I was not a looker. Thanks to the last guy.
Response from Best Buy
August 11, 2025
Hello, Abdur, Thank you for reaching out to us here on Google and sharing your experience. We understand how important excellent customer service can be, and we would like to take a closer look into this with you to document any feedback you may have. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 27588 Facebook (https://bby.me/joxnpb) Twitter/X (https://bby.me/znlphy) Instagram (https://bby.me/x4m71j) We look forward to assisting you there. Regards, ^ Brandon

About Best Buy Madison Heights/Troy

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