header_logo

More to Explore

Frequently Asked Questions About Best Buy Madison Heights/Troy

How do I check product availability at the Madison Heights/Troy Best Buy?
How do I check my order status?
My local Madison Heights/Troy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Madison Heights/Troy stores’ holiday hours?

Recent Reviews

4.1
(5413 reviews)
Daniel B
September 10, 2025
1 out of 5
We just purchased all new appliances for our kitchen. The products work great but the major issue was the installation by Best Buy’s service party. They came out 3 times to stop the dishwasher from moving in its place. The technicians upon arrival for the third time seemed stressed as they walked in with an attitude. We explained the issue and the technician mumbled something unprofessional so I pulled my phone to record and they left without finishing the job. It’s amazing how companies forget to teach employees who are in contact with customer how to act when in someone’s home. What ever happened to good service technicians?
Jessie C
September 08, 2025
4 out of 5
Geek Squad employee Emmanuel replaced my cracked glass phone cover and was friendly and detail oriented. Josh in Microsoft area was a superb sales and tech advisor, he was extremely patient and kind. He made sure we had the all in one touch screen computer to fulfill our home office needs and a wifi booster for our security cameras. He made our shopping experience easy and enjoyable.
Terrence W
September 04, 2025
5 out of 5
Easy friendly curbside pickup.
Sf P
September 03, 2025
5 out of 5
The thing I really like at Best Buy Geek Squad they give me honest information about whatever my situation is and I can understand what they say

About Best Buy Madison Heights/Troy

bestbuy.com