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Best Buy Madison Heights/Troy
Services Offered
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Frequently Asked Questions About Best Buy Madison Heights/Troy
How do I check product availability at the Madison Heights/Troy Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Madison Heights/Troy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Madison Heights/Troy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Madison Heights/Troy Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5300 reviews)
Jaime A
March 28, 2025
4 out of 5
I did not buy anything but an employee gave good advice of where to get the things I was looking for
John L
March 26, 2025
5 out of 5
They had what I needed at a price I was willing to pay to get it that day. The people were nice and helpful. Quick in and out.
Mama s
March 24, 2025
5 out of 5
Helped me a lot make a phone purchase. I prefer buying a phone here than the actual mobile store. Good deals!
Romina A
March 20, 2025
5 out of 5
Best Deal Ever!
Back in February, I stumbled upon the deal of a lifetime at Best Buy, and I just had to share it! I was looking for a new laptop, but I didn’t want to spend a fortune. Enter the open-box section, where I found a Yoga notebook with an i7 processor—just sitting there, waiting for me! The best part? It was a third of the price of a brand-new one.
The salesperson was an absolute gem. They didn’t just try to make a sale—they walked me through the benefits of open-box items, explained the warranty, and reassured me about the return policy. Honestly, I wasn’t expecting such a great experience, but the honesty and transparency were top-notch. I felt more like a savvy shopper than a clueless consumer, thanks to their guidance.
The Yoga notebook has been AMAZING. It’s running smoothly, and I’m loving all the features. I’ve even been showing it off to friends, who can’t believe the deal I got.
If you’re in the market for tech at a great price, definitely check out Best Buy’s open-box section. Huge thanks to the awesome staff for making this find possible!