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Frequently Asked Questions About Best Buy Madison Heights/Troy

How do I check product availability at the Madison Heights/Troy Best Buy?
How do I check my order status?
My local Madison Heights/Troy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Madison Heights/Troy stores’ holiday hours?

Recent Reviews

4.1
(5369 reviews)
Kenneth G
July 13, 2025
4 out of 5
Good service and good selection, also easier to go in a buy something and leave pretty quickly which I cant say about Micro Center. The only concerning thing I saw was the roof leak near the Apple Computer area, they are catching it in a Tote! Corporate, can you get the roof fixed please? That can't be good for the people who work there. Not to mention someone has to lift a tote full of water, that is a comp claim waiting to happen.
Shelby P
July 09, 2025
5 out of 5
Amazing service the guy in the store named chai was incredible definitely coming back just because of him give this guy a raise. I got the g920 racing wheel and he was so amazing with explaining things and letting me know that I got a great deal and a great product thank you chai!
Pumpkin
July 07, 2025
3 out of 5
My table broke after 4 months sent it in to get fixed 2 weeks ago and I'm still waiting, i haven't had a single update. but the staff is very very nice. It's more Samsung's fault
Nicole P
July 05, 2025
1 out of 5
Bought a fridge a year and a half ago. Purchased the geek squad assistance for it. Fridge not cooling. Called for service. Soonest they can do is TEN DAYS out. Not ok!!!!!!! Talking that it’s not completely covered. Best Buy and Gerk Squad suck. Do not recommend. Total scam.

About Best Buy Madison Heights/Troy

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