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Frequently Asked Questions About Best Buy Madison Heights/Troy

How do I check product availability at the Madison Heights/Troy Best Buy?
How do I check my order status?
My local Madison Heights/Troy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Madison Heights/Troy stores’ holiday hours?

Recent Reviews

4.1
(5446 reviews)
Matthew H
October 18, 2025
4 out of 5
Staff bigs you (if needing something) other then that good customer service when purchasing an item. Delivery service is great!
Mayme S
October 17, 2025
3 out of 5
Electronics that I purchased were ok for the price. People on the sales floor tried to talk me into an extended warranty but when I asked the question if they believed in the product they wouldn't give me a definitive yes or no. They s started telling me about all products are different. My rebuttal to the lady was but you told me you recommended the product because she has one.. Make up you mind either you believe in the product or you don't. And if you don't why are you telling me to but one. I wasn't going to but an extended warranty anyway. I just wanted to watch them try to double team me and stumble all over each other with their lies. It was funny to me, but not to them , because they hadn't anticipated such a question. Sales people are funny sometimes.
Response from Best Buy
October 17, 2025
Hello thank you for sharing your thoughts with us here. Can you please reach out to us on Facebook (https://bby.me/wnea21), Twitter/X (https://bby.me/y3labd), or Instagram (https://bby.me/ugqd8k) with more information about your experience? Please begin your message with "This is regarding my Google Review #57149".
Carl C
October 11, 2025
5 out of 5
Find what I was looking for as usual.
Char R
October 10, 2025
5 out of 5
The Verizon guy was great. He's a big teddy bear. Very polite. He fixed my watch issue. Thank you

About Best Buy Madison Heights/Troy

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