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Frequently Asked Questions About Best Buy Madison Heights/Troy

How do I check product availability at the Madison Heights/Troy Best Buy?
How do I check my order status?
My local Madison Heights/Troy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Madison Heights/Troy stores’ holiday hours?

Recent Reviews

4.1
(5508 reviews)
Valerie B
January 21, 2026
5 out of 5
Best Buy has great customer service. The Gel Squad plan, I highly recommend.
Nikki C
January 20, 2026
5 out of 5
Always had what I need. Good customer service and has everything you need.
Emely S
January 17, 2026
1 out of 5
Lack of customer service. Very rude. If I see the same people I had help me when I went, I’d rather turn around and go to another store.
Response from Best Buy
January 18, 2026
Hello, Emily. We can understand wanting to get friendly and helpful customer service when shopping with us. If you still need some help, or have anything else that you would like to add, please send us a private message on social media. Be sure to include your review number in your message, which is 106044. We look forward to hearing from you. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Vagelis M
January 17, 2026
5 out of 5
Good location and clean. Friendly staff, Eager to help, answering questions in a professional manner. I found the printer that I was looking for my needs in a reasonable price.

About Best Buy Madison Heights/Troy

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