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Frequently Asked Questions About Best Buy Madison Heights/Troy

How do I check product availability at the Madison Heights/Troy Best Buy?
How do I check my order status?
My local Madison Heights/Troy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Madison Heights/Troy stores’ holiday hours?

Recent Reviews

4.1
(5268 reviews)
Bryce S
February 09, 2025
1 out of 5
Tried to do a price match- sales associates had it all set up to make the sale- the manager comes over with some ridic reason why it could not be done despite criteria having been met…he made no effort to get to “yes”. They lost a sale today and a customer forever. A friend of mine went to a different Best Buy out of state and they did do the exact same price match. This store is really terrible.
Brenda J
February 05, 2025
5 out of 5
I ordered a 43" LG 4K tv online. Picking the tv was greatly aided by the ability to virtually "see" if that size tv would fit comfortably on my kitchen wall. Looking forward to years of enjoyment.
Douglas T
February 05, 2025
4 out of 5
Recently visited the store about a new Samsung phone. The service took a while as the employees were busy -- even on a Wednesday morning -- but still helpful. Really liked the Galaxy model, but it was too expensive to buy outright for me. Instead, the rep suggested the same capability for half the cost of a model that was a generation earlier. Save me a ton of money. I like the bells and whistles for a lot of things, but the phone is too common. I did get something and I'm super happy as a result. Thank you BB staff.
Fida M
February 01, 2025
5 out of 5
Experience is never bad. Probably one of the more convenient electronic stores.

About Best Buy Madison Heights/Troy

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