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Frequently Asked Questions About Best Buy Madison Heights/Troy

How do I check product availability at the Madison Heights/Troy Best Buy?
How do I check my order status?
My local Madison Heights/Troy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Madison Heights/Troy stores’ holiday hours?

Recent Reviews

4.1
(5358 reviews)
Denise H
July 01, 2025
5 out of 5
We had a great experience at this store! Danni was knowledgeable, personable and patient with me. He helped me with a new lap top and ring camera . I highly recommend him!
Nurul J
June 30, 2025
1 out of 5
Shady people at the register. Sold me a Best Buy Plus membership. Told me I would be receiving them back in the form of rewards, so my membership for 1 year would be FREE. I called customer service and was told that is NOT TRUE. Good thing I checked the receipt and there was nothing on it saying I would be receiving free membership. Customer service was honest and cancelled my membership with full refund. NOTE TO MANAGMENT: Please include name of cashier on receipt, so you can pick out the bad apples.
Dawn B
June 29, 2025
4 out of 5
Clean store, and staff is very helpful. Although, the screen protector I purchased was horrible. It was recommended by an employee. I returned it to the store, and they did give me a new one as a replacement without a hassle. I’ve been to this store several times and it’s always been a positive experience.
Dave B
June 27, 2025
2 out of 5
It was very difficult to find an employee on the floor to help me, and I was shopping in the TV section.

About Best Buy Madison Heights/Troy

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