Best Buy Marquette

Sales rep talked me into signing up for a Best Buy credit card to save some money on my new computer purchase. I am a professional and have always paid my credit card debt on time. However with Best Buy they are so slow in getting the bill out you only have a couple days to get it in the mail before you rack up major fees and trying to talk to a customer representative a rooster was crowing the entire conservation and I definitely wished I didn’t get the credit card because it cost me far more than I saved despite doing everything right. Very difficult to talk w a knowledgeable person so beware before you sign up!

The store was open yet %90 of the shelves were empty. Apparently they are closing this location. Sad to see them go but at the same time it's not surprising. I don't think I'll miss being asked repeatedly if I need help by the overwhelming number of bored employees.

Went to get a computer can't believe you can't order anymore because your closing your doors in a few weeks very disappointing guess I'll have to find other places to go to.

If I could give 0 stars I would. I bought a stove and microwave and I ended up having to call the manufacturer who gave me more info about my order than best buy did. Finally the marquette manager Mike was helpful in getting me my stove after I was told I should probably cancel my order by best buy Corp. 3 times. They honestly had ZERO clue. I had been waiting for over a month (due to covid not their fault I understand that) and GE appliance could tell me that 2 of my stoves were getting delivered to my zip code (very small area, very specific stove so likely one was mine, and ended up being mine). Also, employees would tell you "oh someone will contact you in 24-48 hrs", I was told within 4 days one time, and noone ever called me or contacted me except Mike. I seriously called 1 888 best buy, or went into the store, 1-2 times a week for 2 months before I asked for a manager and got someone who took the time to figure out what was going on. Once I finally recieved my microwave--it didnt work. Stove seems to be okay, and delivery was fine. My stove was stuck in Washington DC I assume because the store is closing it would not allow to schedule for delivery, so it was just sitting in the warehouse waiting for schedule delivery but no-one else could seem to figure that out. Best Buy corporate has the WORST customer service EVER!!