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Frequently Asked Questions About Best Buy Muskegon

How do I check product availability at the Muskegon Best Buy?
How do I check my order status?
My local Muskegon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Muskegon stores’ holiday hours?

Recent Reviews

4.0
(2176 reviews)
RJ W
February 19, 2025
3 out of 5
Online order seems to be the way yo go. In store help has been reduced to security guards and used car salesman.
Response from Best Buy
February 19, 2025
Hello, RJ, Thank you for leaving us a review. As a consumer myself, I understand the importance of shopping at my own pace, free from any pressure. I am happy to hear that ordering online from us was a positive experience for you. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #64831455" when reaching out via social media. Thank you, ^Ruby
Steve L
February 18, 2025
1 out of 5
Came in to buy a unlocked smart phone was specifically told the phone is compatible with Verizon (blu g54) come to find out it's not. Now their going to charge me a $45 restocking fee! Your employee lied or otherwise didn't know anything about the products he's selling! When I'm done writing this I'm filling a complaint with the BBB this is BS. Hope the $45 was worth it. I'll take any and all future sales somewhere else.
Response from Best Buy
February 18, 2025
Hi, Steve, Thank you for taking the time to share this review here, although we hate to hear there may have been a miscommunication regarding the new phone you purchased. We would like to get some more details from you, and ensure your feedback is escalated to the appropriate teams. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64825206. We look forward to hearing from you! Regards, ^Katie
Genasis a
February 14, 2025
4 out of 5
Service was at a 8 out of 10
Paul S
February 08, 2025
5 out of 5
Conrad was incredibly informative when helping me decide which wireless speaker to get for our office lobby. The features of the Marshall speaker were described for me to easily understand and he found a great discount. Thank you, Conrad!

About Best Buy Muskegon

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