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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Muskegon
How do I check product availability at the Muskegon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muskegon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muskegon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muskegon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2296 reviews)
John B
September 15, 2026
5 out of 5
I am so grateful for this Best Buy staff. I had set up a Geek Squad appointment online and Sam was ready right when I got there - really appreciate that. There were a few hiccups with my intended Geek Squad repair (none of which were Sam's fault) and he and Cedrick (supervisor) were so patient and understanding and helpful with my concerns. Everything was sorted out perfectly, and then Hayden was a perfect help in getting me sorted out with my other errand - new Chromebook and TV. Hayden took note of my specific tech needs and was able to clarify some questions I had. He didn't push me into particular sale and just helped me get what I needed. The store itself is clean and well laid-out, and I so appreciated Sam, Cedrick, and Hayden's responsiveness and excellent help. I live an hour and a half away so I won't visit often, but I'm really glad to know that when I have a tech need, I can rely on this staff and location to be a perfect help.
Ed H
September 09, 2026
1 out of 5
Screen protector installed incorrectly
Not able to call directly to store
Jess S
September 02, 2026
1 out of 5
Shitty, start answering your own phones again. This is ridiculous.
John H
August 23, 2026
1 out of 5
AI phone, can't actually contact the store. When you get someone on the phone from overseas, they tell you to drive to the store. 0 stars.