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Best Buy Muskegon
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Muskegon
How do I check product availability at the Muskegon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muskegon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muskegon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muskegon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2162 reviews)
Chad B
January 16, 2025
5 out of 5
Decent electronics store, feels like end users only, I miss RadioShack...
Grammy L
January 06, 2025
3 out of 5
Sales man tried to help us but didn't have the answers.
Response from Best Buy
January 07, 2025
Howdy.
Thanks for providing your feedback here on Google. We know how important it is to receive knowledgeable help when shopping with us. If you still need some help, please reach out to one of our live representatives through one of the social media platforms below. Be sure to reference Google Review #64651739.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^Jason
Roberto S
December 14, 2024
1 out of 5
Went in today to purchase an unlocked IPhone 15. Was greeted by someone and after that no one came to assist me while I waited around the phones. My son was playing games on the phones for 20 min and no one ever came up and asked if we needed anything. After I decided to walk out someone asked if I found everything and I told them no one helped me. They said if you are purchasing an unlocked phone any staff member can help me. If the phone was to be on existing plan only a select few could help me. Well as I walked out I told them well no one came to help. I was looking to purchase an unlocked phone. I will purchase somewhere else.
Response from Best Buy
December 14, 2024
Hello, Roberto.
Thank you for sharing your experience with us. I understand how frustrating it must have been to come in ready to purchase an unlocked iPhone 15, only to feel overlooked while waiting for assistance. It’s disappointing when expectations for service aren’t met, especially when making an important purchase.
Your feedback is incredibly valuable, and we’d like to report this to our corporate team to address the issue and ensure situations like this are improved. We’d also like to see if there’s anything we can do to make this right for you.
Could you please connect with us by sending a private message on one of the following Best Buy social media accounts?
Facebook: facebook.com/BestBuy
X (formerly Twitter): twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email. Please also mention that you are reaching out regarding your "Google Review" and include the conversation number 64559943 so we can quickly identify and assist you.
Thank you again for bringing this to our attention. We’d love the opportunity to make this right and improve your experience.
Best regards,
^Magee
Shauna M
December 10, 2024
5 out of 5
Store was clean and staff was very helpful