Frequently Asked Questions About Best Buy Muskegon
How do I check product availability at the Muskegon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muskegon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muskegon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muskegon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2176 reviews)
RJ W
February 19, 2025
3 out of 5
Online order seems to be the way yo go. In store help has been reduced to security guards and used car salesman.
Response from Best Buy
February 19, 2025
Hello, RJ,
Thank you for leaving us a review. As a consumer myself, I understand the importance of shopping at my own pace, free from any pressure. I am happy to hear that ordering online from us was a positive experience for you. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64831455" when reaching out via social media.
Thank you,
^Ruby
Steve L
February 18, 2025
1 out of 5
Came in to buy a unlocked smart phone was specifically told the phone is compatible with Verizon (blu g54) come to find out it's not. Now their going to charge me a $45 restocking fee! Your employee lied or otherwise didn't know anything about the products he's selling! When I'm done writing this I'm filling a complaint with the BBB this is BS. Hope the $45 was worth it. I'll take any and all future sales somewhere else.
Response from Best Buy
February 18, 2025
Hi, Steve,
Thank you for taking the time to share this review here, although we hate to hear there may have been a miscommunication regarding the new phone you purchased. We would like to get some more details from you, and ensure your feedback is escalated to the appropriate teams.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64825206. We look forward to hearing from you!
Regards,
^Katie
Genasis a
February 14, 2025
4 out of 5
Service was at a 8 out of 10
Paul S
February 08, 2025
5 out of 5
Conrad was incredibly informative when helping me decide which wireless speaker to get for our office lobby. The features of the Marshall speaker were described for me to easily understand and he found a great discount. Thank you, Conrad!