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Frequently Asked Questions About Best Buy Muskegon

How do I check product availability at the Muskegon Best Buy?
How do I check my order status?
My local Muskegon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Muskegon stores’ holiday hours?

Recent Reviews

4.0
(2222 reviews)
Mahmood M
October 13, 2025
1 out of 5
I have a suggestion for this store. I had an unexpected experience today when I went to buy two Nest camera products. The two cameras were on sale so I decided to buy them. The cashier, however, would not honor the sale price. I asked to talk to the manager. He said the sale ended yesterday. Ok, fair. But why is the sale price still posted on the shelf? He said it says that the sale ended yesterday. I looked at the price tag again. There was a small fine print in the corner of the tag saying that the sale ended yesterday. I dont think many people would notice that fine print and the tag should have been removed yesterday. Also when talking to the manager, he basically treated me like this is what it is and you can't have the sale price. I think an apology for leaving the sale tag on the shelf and "sorry for your inconvenience" from him would have been helpful. I didn't like the treatment there. Maybe this is a one time event for them but unfortunately I was that "one time.)
KR C
October 13, 2025
3 out of 5
They no longer have much in the store. The 3 items we asked about we were told we could get online. Not much help when your traveling.😕
Response from Best Buy
October 13, 2025
Hello there! We can fully understand the desire for a wide variety in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #55147" for reference. You can find us here: Twitter(X): https://bby.me/2kossa Facebook: https://bby.me/x9ygd1 Instagram: https://bby.me/f4qesb
Ginger W
October 09, 2025
5 out of 5
They had what I needed, in stock, and ready for pickup when I needed it!
Fred B
October 02, 2025
5 out of 5
Great Twch service. Very prompt and courteous

About Best Buy Muskegon

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