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Best Buy Muskegon
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services
Trade-In
Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Muskegon
How do I check product availability at the Muskegon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muskegon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muskegon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muskegon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2222 reviews)
Mahmood M
October 13, 2025
1 out of 5
I have a suggestion for this store. I had an unexpected experience today when I went to buy two Nest camera products. The two cameras were on sale so I decided to buy them. The cashier, however, would not honor the sale price. I asked to talk to the manager. He said the sale ended yesterday. Ok, fair. But why is the sale price still posted on the shelf? He said it says that the sale ended yesterday. I looked at the price tag again. There was a small fine print in the corner of the tag saying that the sale ended yesterday. I dont think many people would notice that fine print and the tag should have been removed yesterday. Also when talking to the manager, he basically treated me like this is what it is and you can't have the sale price. I think an apology for leaving the sale tag on the shelf and "sorry for your inconvenience" from him would have been helpful. I didn't like the treatment there. Maybe this is a one time event for them but unfortunately I was that "one time.)
KR C
October 13, 2025
3 out of 5
They no longer have much in the store. The 3 items we asked about we were told we could get online. Not much help when your traveling.😕
Response from Best Buy
October 13, 2025
Hello there!
We can fully understand the desire for a wide variety in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #55147" for reference. You can find us here:
Twitter(X):
https://bby.me/2kossa
Facebook:
https://bby.me/x9ygd1
Instagram:
https://bby.me/f4qesb
Ginger W
October 09, 2025
5 out of 5
They had what I needed, in stock, and ready for pickup when I needed it!
Fred B
October 02, 2025
5 out of 5
Great Twch service. Very prompt and courteous