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Best Buy Muskegon
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Muskegon
How do I check product availability at the Muskegon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muskegon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muskegon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muskegon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2197 reviews)
dustin g
May 24, 2025
5 out of 5
Super helpful staff
Scott R
May 21, 2025
1 out of 5
Ah, GeekSquad. The name alone conjures images of tech savants ready to swoop in and rescue your precious devices. So imagine my surprise when I showed up for my scheduled phone repair appointment—only to be told, "Yeah, we can’t actually fix your phone today."
Wait, what?
Apparently, appointments at GeekSquad now double as... informative chats about what won’t be happening. Because instead of, you know, fixing the phone I made an appointment to have fixed, I was offered the tantalizing option of ordering a part (novel idea!) and coming back again at some later date TBD.
OR—and here’s where it really gets magical—I could just drive to the Apple Store in Grand Rapids where, I was told, they might be able to help me today. That’s right: GeekSquad is now outsourcing not just repairs, but hope.
The kicker? They made this Apple Store suggestion without even confirming availability. Bold move, Caleb. So now we’ve moved beyond just wasting my time—we’re now risking wasting Apple’s too.
In summary: If you’re looking for a repair, you might want to just skip the middleman in the Best Buy polo. Because unless you're really into being told what could happen somewhere else, GeekSquad might not be the squad you’re looking for.
Bob N
May 20, 2025
1 out of 5
Go to ABC much better than here
Joe S
May 11, 2025
5 out of 5
Sure, you may think it's a a dead or dying relic of the 80s and 90s. Much like "Bill and Ted's Bogus Adventure" or GI Joe. The truth is, they have good stuff here. Unlike online shopping, you get to see and touch the product. Also, you get to waste some poor staffers time while they shore up your miseducation on electronics.