Frequently Asked Questions About Best Buy Muskegon
How do I check product availability at the Muskegon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muskegon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muskegon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muskegon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2283 reviews)
Kristen F
July 18, 2026
5 out of 5
Big shout out to Brendan! He went above and beyond!
Isaiah S
July 16, 2026
5 out of 5
A huge thank you and shout out to Mr Chuck for helping guide me in the right direction with my purchase. 10/10 would recommend his help again.
Jay D
July 09, 2026
1 out of 5
Sitting there looking at surveillance cameras but no help at all in the store I would not waste my money here!
Response from Best Buy
July 09, 2026
Hello,
Thanks for taking the time to leave your feedback. It's unfortunate that you were not able to get the help you needed. We understand why you would be concerned.
We would like to speak with you more and get some additional information. Please connect with us by sending a private message on one of the below social media platforms. You may include the Google Review ID 185154 in your message.
X: https://bby.me/4yccnM
Facebook: https://bby.me/7pvyJk
Instagram: https://bby.me/kClIPR