header_logo

Best Buy Muskegon

5425 Harvey St
Muskegon, MI 49444
(231) 798-6407
Services Offered

More to Explore

Frequently Asked Questions About Best Buy Muskegon

How do I check product availability at the Muskegon Best Buy?
How do I check my order status?
My local Muskegon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Muskegon stores’ holiday hours?

Recent Reviews

4.0
(2136 reviews)
Wesley M
September 03, 2024
1 out of 5
Had to go there to pick up order. Was stopped by greeter wondering why I was there. Told him had order to pick and he got on the PA that there's a order. Can you not stroll up in best buy to look around anymore. That guy's job depends on people coming in and buying stuff. Good thing I had order otherwise getting yelled at for walking in a sore.
Mary A
August 24, 2024
4 out of 5
The salesman was helpful
Zak B
August 18, 2024
1 out of 5
Purchased something online, went to store for them to tell me it's not in stock and if I wanted it shipped I had to pay. I drove 50 miles to be told this email didn't come through till after to tell me it's not in stock. I don't normally shop best buy and will not be coming back after this experience .
Response from Best Buy
August 18, 2024
Hello Zak, Thank you for the review. I can certainly understand your frustration with your experience. We never want to make it difficult to shop with us. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Regards, ^Kristy
Ashley M
August 14, 2024
5 out of 5
Customer service is excellent. Each time I come to visit the store I am greeted with a warm welcome. On this particular day, I was helped by Cylvia C. at the order pick up desk. Cylvia was inviting and made sure I had everything that I needed. My experience was nothing but positive. She even made sure that 1 of the Best Buy staff carried out all of my heavy items to my vehicle. I'm very pleased with the service provided inside the store by her and the staff. Thank you

About Best Buy Muskegon

bestbuy.com