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Frequently Asked Questions About Best Buy Muskegon

How do I check product availability at the Muskegon Best Buy?
How do I check my order status?
My local Muskegon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Muskegon stores’ holiday hours?

Recent Reviews

4.0
(2234 reviews)
Doris H
November 25, 2025
5 out of 5
Knowledge staff,very helpful and friendly
kylie k
November 21, 2025
5 out of 5
Everyone is very nice and helpful
Xander G
November 21, 2025
4 out of 5
Always have what I need when it comes to gaming. Prices are a little high though
Ed B
November 16, 2025
1 out of 5
I tried to return fully unopened airpods 3 weeks after purchase. The online communication said it would be at the discretion of the store manager. I talked w Ben and Adam at this store and they said their return policy was 14 days unless I wanted to pay an annual fee to become a premium customer. They were sticking to the policy. No refund or credit. Good bye Best Buy...
Response from Best Buy
November 16, 2025
Hello. Being denied a return shortly after purchase can be a frustrating experience. One of our agents would be glad to take a look into this for you and see what options may be available. If you have a moment, please reach out to us on Facebook (https://bby.me/mc5iz4), Twitter/X (https://bby.me/v30wzu), or Instagram (https://bby.me/qsnjz7) and include Google Review number 70164. We look forward to hearing from you. Thanks!

About Best Buy Muskegon

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