Frequently Asked Questions About Best Buy Muskegon
How do I check product availability at the Muskegon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muskegon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muskegon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muskegon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2234 reviews)
Doris H
November 25, 2025
5 out of 5
Knowledge staff,very helpful and friendly
kylie k
November 21, 2025
5 out of 5
Everyone is very nice and helpful
Xander G
November 21, 2025
4 out of 5
Always have what I need when it comes to gaming. Prices are a little high though
Ed B
November 16, 2025
1 out of 5
I tried to return fully unopened airpods 3 weeks after purchase. The online communication said it would be at the discretion of the store manager. I talked w Ben and Adam at this store and they said their return policy was 14 days unless I wanted to pay an annual fee to become a premium customer. They were sticking to the policy. No refund or credit. Good bye Best Buy...
Response from Best Buy
November 16, 2025
Hello. Being denied a return shortly after purchase can be a frustrating experience. One of our agents would be glad to take a look into this for you and see what options may be available. If you have a moment, please reach out to us on Facebook (https://bby.me/mc5iz4), Twitter/X (https://bby.me/v30wzu), or Instagram (https://bby.me/qsnjz7) and include Google Review number 70164. We look forward to hearing from you. Thanks!