Best Buy Novi

In purchasing a laptop they were very helpful and knowledgeable

Best Buy great location the staff is very helpful … this particular store is well maintained and carries many popular Appliances and Electronics…

Just had a really befuddling experience. The store has a camera display where you can pick up the various cameras and get a feel for them. I was hoping to purchase a Sony a6700 and a lens, but I wanted to pick it up and try it a little first. The camera was stuck to the stand. So I reached for a more expensive camera near by and could lift it no problem. So it didn't seem to be a matter of price so I assumed it was just an issue with the display. I went out to find an associate to see if someone could help. Dude did not want to help. Despite that I continued to explain my concerns and eventually he committed to looking at it. We walked over to the display and he attempted to lift it and said "it's stuck". Yes, that's why I talked to you. He suggested looking up the specs online and made no further attempt to help. After a few seconds of silence later, I accepted that I wouldn't be buying a camera today and went home. What's the point of a display you can't use and associates that don't make an effort to sell the stuff in the store? 🤡 Like the associate said, you're probably better off just buying online.

While TV shopping I realized that their "team" was a bunch of salesfolk for each brand. When I asked if they had anything comparable they only show THIER brand. They are only their for each brand and not to help the customer get what fits them best. Will not go in store again. Even when it says the tv is there at the store it is not. And i would still have to order it. Dont go to the store. Save your time and buy online and have it shipped.