Worst customer service policy ever. Bought an item. Never used it. Tried to exchange for the correct item. Was told they only have a 15 day return policy. Can’t believe you are going to lose my business over $10.
Barbara F
October 15, 2025
I called ahead to find out if they had what I needed. They asked me a couple of questions, then said they had it and how much it would cost me. I paid for the product over the phone and had a choice of pickup or delivery. I went to the store the same day, walked over to their pickup counter, and walked out a happy customer
The store is great, the employees were not too helpful and I had to wait a very very long time. Multiple people said “they’d get someone”
Kept asking for assistance and was never helped after almost an hour, they just helped other customers.