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Frequently Asked Questions About Best Buy Novi

How do I check product availability at the Novi Best Buy?
How do I check my order status?
My local Novi Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Novi stores’ holiday hours?

Recent Reviews

4.1
(3994 reviews)
Debbie B
November 23, 2025
5 out of 5
Sandro and Noah at the Novi Best Buy provided outstanding customer service with a smile on their face. Much appreciated.
MA A
November 21, 2025
5 out of 5
Nice customer service
Steve W
November 17, 2025
1 out of 5
DO NOT BUY A COMPUTER FROM HERE! I bought my son a HP Laptop for school this year, it stopped working 4 weeks later. Took back to the store. The GM of the store told me to "go to HP, its under their warrantee or I'd have to pay $150 to the Geek Squad". HP has had the laptop ever since, I'm out $600+ dollars with Best Buy saying too bad. They don't stand behind anything they sell, just direct you to the Mfg., and then you get an oversees person who has no clue.
Leonard T
November 16, 2025
3 out of 5
Was interested in a product and the salesperson act like I was annoying him

About Best Buy Novi

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