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Frequently Asked Questions About Best Buy Novi

How do I check product availability at the Novi Best Buy?
How do I check my order status?
My local Novi Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Novi stores’ holiday hours?

Recent Reviews

4.1
(3909 reviews)
Alex C
July 01, 2025
5 out of 5
Ordered some lawn care items online for store pickup. 40% off, great deal. In and out in under 5 mins. Tyler helped me. Was greeted as soon as I entered. Great deal, great service. Thanks everyone.
Bob T
July 01, 2025
2 out of 5
Meh experience at this store. Wife and I went to the Nintendo Switch 2 midnight release. Waited until midnight in the rain and they tell us at 12:01 that only one person is allowed in the store at a time and only would take one person at the register at a time. They could have told us that hours ahead of time, but no they waited until the very last second. Poor planning and poor customer service on their part as well. Turned what was supposed to be an enjoyable experience into a rather miserable one. Wont be going back I’ll just order from another retailer.
James H
June 30, 2025
4 out of 5
Geek squad somewhat shaky on perks of membership but helpful with product
Bryan R
June 29, 2025
1 out of 5
Best Buy is a waste of time. Go online.

About Best Buy Novi

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