At Best Buy they sell you service and when I bought a washer and dryer, I paid for the service and unfortunately the courier that they contracted out to didn’t complete the service Yes, the store attempted to work with me, but they never provided the services that I paid for that I needed so that would make me want to think twice when dealing with Best Buy especially if it’s a product I can’t take home with me
Quality is way down. Ordered an Apple Watch 2 weeks ago and still waiting. Meanwhile they have already charged me.
They lie and steal. Was told to get the best buy membership, that when my computer goes on sale black Friday, I'll get the difference back. 100% a lie. They did not price match or honor their word. They are not trust worthy.
Response from Best Buy
April 06, 2026
Hello,
Thanks for taking the time to leave your feedback. It's unfortunate that you were not able to do a price match. We get why you would be frustrated by being told something different. We would like to get some additional information and document your feedback.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 139083 in your message to us.
X: https://bby.me/qvG73U
Facebook: https://bby.me/iXwpKL
Instagram: https://bby.me/qAMUle
Ordered merchandise via the app for pickup. It was ready first thing next day.