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Frequently Asked Questions About Best Buy East Lansing

How do I check product availability at the East Lansing Best Buy?
How do I check my order status?
My local East Lansing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy East Lansing stores’ holiday hours?

Recent Reviews

4.1
(2703 reviews)
Joseph S
January 12, 2025
3 out of 5
The cost was affordable
Ron U
January 08, 2025
5 out of 5
Easy to find the store, service was quick and friendly.
Sarah U
January 06, 2025
1 out of 5
BEWARE. My laptop was sent out for a screen hinge repair. Upon receiving it back after repair, it was apparent that something was botched as my screen flickered and went in and out. Sent it out again to have the issue corrected. I was sent a repair estimate, spoke with many reps who agreed that the repair shouldn’t cost me anything and should be corrected. Now I’m being told that there’s mysterious liquid damage and the “repair” estimate was for just about what I paid for the laptop new. The laptop is less than a year old and conveniently, this is not covered under my warranty. SCAM. I’ll be sure to tell everyone I know not to buy their devices at ANY Best Buy, and most certainly don’t trust them with repairs, you’ll probably get your device back in worse condition.
Response from Best Buy
January 06, 2025
Hello there, Sarah! Thank you for taking the time to reach out on Google with a review. We are committed to delivering expert computer services, ensuring you receive the highest level of support and expertise. If faced with a similar situation, I would also reach out for support. We would love to hear any feedback you may have and provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64650786 in your message. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy. Kind Regards, ^Ryan
Daniel B
January 04, 2025
5 out of 5
Guys are always there to help find what I need. They are always friendly and courteous.

About Best Buy East Lansing

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