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Frequently Asked Questions About Best Buy East Lansing

How do I check product availability at the East Lansing Best Buy?
How do I check my order status?
My local East Lansing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy East Lansing stores’ holiday hours?

Recent Reviews

4.1
(2839 reviews)
Brad C
May 10, 2026
1 out of 5
From one "Gander" to the next. If you are looking to be a piece of meat, this location will be the right location for you. From the time you walk in, till exit. These folks wont let you forget, your wallets and minds belong to them. If you hurry, you might even learn how awesome their communication skills are. From the man in the back of the store. "Security", is all about popping out and showing a fella who's in charge. My only issue today, was being able to find an adult to help me. Is this new?
Response from Best Buy
May 10, 2026
Hello, Thanks for your review. We would like to hear more about your experience and document your feedback. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 150916 in your message to us. X: https://bby.me/YlZl28 Facebook: https://bby.me/SVSFGU Instagram: https://bby.me/i5TQbp
peyton g
May 07, 2026
5 out of 5
Had Keegan help me out with my switch to Verizon at this stores kiosk . AMAZING SERVICE! Could not recommend enough ! Professional , kind , thorough and thoughtful service. Just going from a Verizon store to Keegan was night and day . No sales tactics, no pressure just good honest advice as well as service . I write this review 2 weeks later as he took time out of his day to call and confirm I got all eligible incentives/rewards available during the easy, stress free switch in service providers . Outstanding work Keegan ! As a consumer you are setting a standard that is impossible to beat.
Albert P
April 28, 2026
1 out of 5
Had no help for 20 mins. The help went down
Response from Best Buy
April 28, 2026
Hi Albert, Thank you for your review. We're sorry to learn your recent interaction with us wasn't as positive as we would want. We appreciate your feedback, as it helps us continue to improve. To formally document the feedback you've provided, feel free to connect with us on Facebook: https://bby.me/KJxSiX, Instagram https://bby.me/KzJyGB, Twitter https://bby.me/H3ZI8U with your full name, phone number, and email address. Be sure to mention your Google review 146677.
Only B
April 23, 2026
4 out of 5
As I've said in other posts I gave it four stars because you know it's freaking huge corporation they should be on point everything should be correct and over all this place is always been a decent enough experience when I stop in and out for a variety of things over the years. If there was one drawback and it's pretty much the same everywhere if you're trying to get your phone service or attention it could be waiting a little bit but frankly usually I wait a lot less at this place and other places when it comes to going over phone problems

About Best Buy East Lansing

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