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Best Buy East Lansing
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy East Lansing
How do I check product availability at the East Lansing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Lansing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Lansing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Lansing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2813 reviews)
Nick b
December 16, 2025
1 out of 5
Do not get a Best buy credit card or any membership. They charge you a year later and if you are late on the payment they will tank your credit score 100 points. This happened to me for something I didn't even know I purchased. Never shopping at Best buy again.
Response from Best Buy
December 16, 2025
Hello,
Thank you for taking the time to share your review. We can understand having an unexpected charge that was missed and having this affect your credit, wouldn't be welcome. We'd be happy to look into this with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/roqy1g), Twitter/X (https://bby.me/yyk267), or Instagram (https://bby.me/1d47ui), and refer to your "Google review #89427".
Char P
December 16, 2025
1 out of 5
The staff/people on the sales floor are incredibly arrogant and pushy. While browsing, I had a worker approach me to see if I needed help. l mentioned I was interested in a specific brand of television, which they didn't happen to have. I wasn't even interested in buying anything at that moment, but he spent the next 5 minutes arguing with me about why the brands he had were far better (and more expensive, with features I said I didn't want). Then he proceeded to just walk away from me mid-conversation. I usually avoid this store for a reason, so I guess it's nice to be reminded of that reason when I do happen to go inside.
Response from Best Buy
December 16, 2025
Hi,
It's unfortunate that you had a negative experience with us. This is never what we expect to hear. We would like to get some additional information regarding your recent visit. Please send us a private message on X, Instagram, or Facebook. You may use the Google review number 89282 as reference.
X: https://bby.me/mgxbfh
Facebook: https://bby.me/k8j70j
Instagram: https://bby.me/tjq6ki
Rupa B
December 15, 2025
5 out of 5
Seemless experience everytime we buy from best buy. The in-store experiences are made better with someone assisting and walking us over our requirements and options we have. The online purchase is equally seemless. The store has dedicated pick-up and trade-in counters.
DatBoi V
December 10, 2025
5 out of 5
Zach of the electronics department was very helpful, knowledge, and knew his stuff. He pointed me in the right direction for gaming PC needs, what to look out for, and provided a great experience overall. He told us about the 1 year protection plan, and lots of savings.