Frequently Asked Questions About Best Buy East Lansing
How do I check product availability at the East Lansing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Lansing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Lansing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Lansing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2874 reviews)
Dan B
November 02, 2026
1 out of 5
I bought a 50 inch Pioneer tv in May if 2025 and it quit working. They said they would send someone out to look at it for 129 dollars . I will never shop at Best buy again! I have never had a tv quit after a year and a quarter. Don't waste your money here they don't stand behind their products!
Response from Best Buy
November 02, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Alexander K
October 31, 2026
5 out of 5
Nice place to buy electronics
Jay B
October 07, 2026
5 out of 5
Love this place
Jacob
October 07, 2026
1 out of 5
Walked into buy a laptop, walked out empty-handed. No one approached me to sell me one.
Response from Best Buy
October 07, 2026
Hello!
We want every customer to have an exceptional experience when visiting our stores.
If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts.
Facebook (https://bby.me/tECHzI)
Twitter/X (https://bby.me/qX33uO)
Instagram (https://bby.me/4ic6g5)
Be sure to mention your Google Review number, #231585, in your message. Thank you.