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Best Buy East Lansing
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy East Lansing
How do I check product availability at the East Lansing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Lansing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Lansing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Lansing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2669 reviews)
Tayyeb K
October 18, 2024
4 out of 5
Enough parking and food place to buy electronics items .
Duck R
October 16, 2024
5 out of 5
Had exactly what I was looking for in stock ready to go! Great brand of thermal paste to go with as well
Cory S
October 06, 2024
2 out of 5
Bought a computer. Defective. Tried calling the store but their phone number rings to a call center in Panama. Asked to be connected directly to the store and was told that was not possible. Had to drive all the way back across town. Employees were helpful but it’s poor customer service to not even be able to make a phone call to the store itself.
And, no, I won’t contact you on social media because I don’t do social media.
Response from Best Buy
October 06, 2024
Hi Cory,
Thank you for sharing this review with us here. I'm concerned to hear about your new computer being defective, and understand your frustration regarding not being able to speak over the phone with someone in the store. I know you mentioned that you would not like to reach out to us on our social media channels, though if you do decide you'd like to share any additional feedback or need any other assistance, feel free to reach out to us.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64279286 so we can assist.
Thanks,
^Caleb
Daniel K
October 04, 2024
5 out of 5
Got a screen protector for my new phone. The big fellow applied it perfectly. Satisfied!