Frequently Asked Questions About Best Buy East Lansing
How do I check product availability at the East Lansing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Lansing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Lansing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Lansing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2819 reviews)
James B
December 28, 2025
1 out of 5
Ai assistance is terrible, wouldn’t even take me to the thing I needed to get to.
Bob V
December 26, 2025
5 out of 5
I'm giving this one 5 stars only because of the excellent service I received last visit. I purchased a TV online for Christmas and stock ran out before I could pick it up, but the salesman there was able to find a comparable model for an even better price in the store. I feel bad I can't remember his name atm but hats off to you sir!
Jameila R
December 20, 2025
5 out of 5
Great customer service, really appreciated the assistance
C L
December 17, 2025
1 out of 5
Don't ever buy any appliance at Best buy unless you are in to having your time and money wasted utterly incompetent idiots in the delivery install dept I canceled my order and ordered the stove I needed elsewhere with decent and reliable service I will never buy anything from Best buy again