The bald guy seems like manager is sarcastic and not helpful at all when I went to purchase appliances in this store 2 weeks back now ended up spending my hard earned 6k in Home Depot.
I asked for a laptop with good processing power that’s good for day-to-day use and they sold me the worst dang laptop known to mankind that dies after watching just one movie and can’t perform simple tasks without crashing.
Response from Best Buy
January 07, 2026
Hey there.
We know how important it is to have a computer that can last longer than the length of a movie. Please send us a private message on social media, so that we can get you a laptop that fits your needs. We ask that you include your Google review number, 101803, when reaching out. Thanks.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Heather S
January 07, 2026
Always a great place to stop to get what you need!
The person I dealt with was very professional, friendly and helpful. It was a pleasant experience. Unfortunately, the extended warranty on my laptop had expired so I chose not to get it fixed. I will definitely go back there to buy another one but couldn't deal with it tonight.