Frequently Asked Questions About Best Buy East Lansing
How do I check product availability at the East Lansing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Lansing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Lansing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Lansing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2807 reviews)
Jeremy B
December 05, 2025
4 out of 5
Good place to shop for electronics but most times I have like 10 people asking if I need help. Which is I guess is better than no help.
Tina N
December 03, 2025
5 out of 5
The gentlemen at the door greeted me friendly and helpful
Trish S
December 03, 2025
5 out of 5
Got my new printer there had a salesman help me which was great. Store very clean well maintained
Carter J
November 30, 2025
1 out of 5
The staff was very cold. Made sure to make it known that I was being watched the moment i walked in. When i tried to handle and purchase a vacuum, they surrounded me and framed me for theft. Saying things like “We get people like you coming in here all the time wearing suspicious clothes”. Im a student at Michigan State and ultimately think my materialistic expression wasn’t what he was referring too. instead it was clearly about my race and culture from the start.
Response from Best Buy
November 30, 2025
Good morning,
Thank you for taking the time to share your review. We can understand being followed and accused of stealing, isn't a welcome experience. We'd like to look into this further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/dut26m), Twitter/X (https://bby.me/2wavgu), or Instagram (https://bby.me/kvdkgs), and mention your "Google review #78244".