Best Buy East Lansing

I’m very upset. The manger was talking to another employee while I stood there. Didn’t say a word to me after I said excuse me. I asked another employee for help and when he asked the manager, the manager gave him an answer without even looking at me. I’ll be buying my Mac book and meta glasses somewhere else. Best Buy lost a customer. It’s sad.

I came in today to buy a Ipad and Apple Pencil, the guy tried to get me sign up for credit cards, financing , a $40 screen protector all to find out when I got home that the pencil won’t connect to the Ipad because it’s not compatible. Instead of making sure that his suggestion would work with my iPad he was too busy trying to upsell me on everything. Wont come back to this location.

This establishment is the worst place I’ve ever entered. The employees immediately bombard you the moment you walk in, in the most irritating way. They then follow you throughout the store, repeatedly asking if you need help even after repeatedly saying no. Not to mention, I went to the camera section and, after standing there looking at them for not even a minute, a manager comes up and tells an employee that I’m buying a camera even though I never said that whatsoever and then trying to peer pressure me into purchasing a $2k camera. These people suck and are desperate for you to buy stuff, they scare away so many customers.

I would give no stars if that was a option. The geek squad at this location was not only unhelpful they were uncooperative