header_logo

More to Explore

Frequently Asked Questions About Best Buy Kalamazoo

How do I check product availability at the Kalamazoo Best Buy?
How do I check my order status?
My local Kalamazoo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kalamazoo stores’ holiday hours?

Recent Reviews

4.1
(4047 reviews)
Adib K
October 13, 2026
1 out of 5
I have been a customer for over 10 years i always get the insurance to cover all my purchases $179 every year . I lost my phone and went to talk to them they won't replace the phone. They told your insurance dont cover lost or stolen they are nothing but a scammers.
Charlotte F
October 13, 2026
1 out of 5
Their website is unusable. I spent 20 minutes trying to sign in to my account so I can see why I seem to have a random charge on my credit card from Best Buy. Needless to say, I'll never know, because I cannot sign into my account, even after having the correct original password and then trying to reset the password. Nothing worked, because it seems they just want to charge us over and over (because this isn't the first time it's happened) and steal my money. Not to mention, the cahrging cord and base I bought less than a year ago (that totaled over $100) stopped working completely, yet more money wasted on this garbage store. I also am in need of a new laptop, go directly to the manufacturer's site. The laptop I want is about $1300, but Best Buy wants to charge $1800 for it. Absolutely not, I'm not an idiot. I have given this store and many other locations multiple chances, and every time they have dissapointed.
Response from Best Buy
October 13, 2026
Hello, Thank you for the review. We understand having trouble signing in to your account, can be frustrating. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 237577
William J
October 09, 2026
1 out of 5
Your app really sucks for Christmas card options and payments. Make all one tab/page so we don't have to go through multiple shit to find what should've been where it was supposed to be. Do you want to get paid? Its ridiculous. Please. 🙏
David L
October 06, 2026
5 out of 5
Slight wait but excellent service.

About Best Buy Kalamazoo

bestbuy.com