Got a computer a month ago recommended by one of the geek squad consultation agents (Sha) an asus zen book, absolutely love it, had a problem with it and had to bring it back in today because there was a problem after an update, she fixed it pretty fast and she’s really helpful and funny :)
Purchased a TV, stopped working within 15 days, but they will not take it back. Will no longer be able to recommend
Response from Best Buy
April 21, 2025
Good Afternoon, Peter,
We absolutely understand how you are feeling after your recently purchased television has stopped working. We would be happy to connect with you and look further into this situation. Please feel free to send our team a private message on social media with your full name, phone number, email address, and Google review: #65064414.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
I have always had great service at the Westnedge Best Buy. It is with regret that I have to write this review. I ordered a phone case through an agent over the phone, when I arrived I was told they had ordered the wrong one. The associate who helped me return the protector and order the replacement was very friendly. I was told it would take approximately two weeks to get. When it arrived I asked for help with installing the protector. Which I was told would be possible when I came to pick it up. Sadly this was not the case.
Response from Best Buy
April 21, 2025
Hi, Tim,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention. I understand your frustration with your screen protector not being installed.
We would love to address any concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #65059032 as reference. We look forward to hearing from you.
X: https://x.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
They’ve got a political demonstration going on. Pretty hilarious because it’s an employee vehicle. Great way to bring in business.