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Frequently Asked Questions About Best Buy Kalamazoo

How do I check product availability at the Kalamazoo Best Buy?
How do I check my order status?
My local Kalamazoo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kalamazoo stores’ holiday hours?

Recent Reviews

4.1
(3934 reviews)
Simon S
December 04, 2025
1 out of 5
Sent laptop to wrong address. The salesman assured me that he changed my mailing address for a $2000 laptop I ordered in store was changed to my new address out of state because I was visiting for thanksgiving. Hours later, I checked my app and it said it was going to my old address so I went in store and they assured me that I don’t need to cancel my order because they fixed it. It was not fixed and my laptop was delayed days because of the snowstorm shipping to the wrong address so I had to stay in Michigan extra days waiting for it.
Response from Best Buy
December 04, 2025
Hello, Simon, Thank you for sharing your concerns with your order being sent to an old address. We can certainly understand that not having the correct address for shipping on the order can be difficult. We would be glad to look into your experience if you could reach out to us on any of our social media profiles below with Review 81715. Facebook (https://bby.me/8r7uej) Twitter/X (https://bby.me/b577wh) Instagram (https://bby.me/npwmk3)
Darius M
November 29, 2025
5 out of 5
Super helpful staff
Travis B
November 28, 2025
5 out of 5
Had an awesome experience after my PC didn't work first time around on buying it. Marcos, and Tom were the guys that helped me the most.
headgies l
November 21, 2025
4 out of 5
Very friendly staff. The bathroom was like walking into a freezer. I was already cold and then that made me uncomfortably colder so I just wanted to go back to my warm car and not shop.

About Best Buy Kalamazoo

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