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Best Buy Kalamazoo

6900 S Westnedge Ave
Portage, MI 49002
(269) 327-2008
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Frequently Asked Questions About Best Buy Kalamazoo

How do I check product availability at the Kalamazoo Best Buy?
How do I check my order status?
My local Kalamazoo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kalamazoo stores’ holiday hours?

Recent Reviews

4.1
(3763 reviews)
Nick O
September 15, 2024
1 out of 5
Multiple times have I placed a curbside order, and still had to retrieve my items from inside. While employes are literally just standing around. This time an employee even took a nice stroll to the parking lot and right back 2 minutes later. While they could've brought us our order. Do better bestbuy Managment needs to coach.
Response from Best Buy
September 16, 2024
Hi there, Nick. Thanks for the review. I often take advantage of curbside pickup myself, as that is typically the most convenient fulfillment method. Knowing our customers have busy schedules, our teams should be acting quickly to ensure all store pickup orders are processed and fulfilled in an efficient manner. I understand that hasn’t been your experience, considering you mentioned you’ve had to enter the store on multiple occasions to retrieve the merchandise you ordered. That isn’t the process we have in place, and our team would love to review the order details, as well as share your feedback with the store leaders. You’re welcome to connect with us through social media. You can find our team on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please include your full name, email address, and telephone number to complete the verification process. For your security, please be sure to send those details privately through private message or DM. Please also reference Google review, 64205281. Best, ^Sarah
Stephanie S
September 12, 2024
5 out of 5
I didn't have an appointment with the Geek Squad. However, the wait was very reasonable. Geek Squad was able to help me avoid a scam. They assured me my phone was healthy. I left assured I was safe from the scam.
clifford k
September 12, 2024
5 out of 5
Alway have everything you need.
Richard C
September 09, 2024
5 out of 5
Great experience! Helpful staff.

About Best Buy Kalamazoo

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