How do I check product availability at the Gratiot Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gratiot Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gratiot stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gratiot Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3796 reviews)
Geary H
August 07, 2025
5 out of 5
got what I came for!
Mike B
August 04, 2025
5 out of 5
Got me taken care of
Byrd F
August 04, 2025
5 out of 5
Blade was exceptionally knowledgeable about issue and root cause due to obvious operator error and being prone to datkwate disguised as antiviral. Blade is a walking troubleshooting expert that makes reasonable suggestions. I would recommend CR or Consumer Reports and Forbes Reports posted in the store in the Geek Squad area
Eric T
July 28, 2025
5 out of 5
Love this store. Not as much staff as they use to have but I'm sure they don't get as much foot traffic as they use to. Staff is friendly and knowledgeable. I tend to know what I want but have asked for help in the past. Stock is good. If not in then they help setup delivery or let you know which stores have it. Price matching has never been an issue.