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Frequently Asked Questions About Best Buy Gratiot

How do I check product availability at the Gratiot Best Buy?
How do I check my order status?
My local Gratiot Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gratiot stores’ holiday hours?

Recent Reviews

4.2
(3859 reviews)
Honey G
November 29, 2025
1 out of 5
Very disappointed in this place right now. I purchased a open box motora that is labled and priced excellent open box. It is scratched and missing power cord. That is far from excellent condition!
Response from Best Buy
November 29, 2025
Hello, thank you for taking the time to leave us a review. Open Box Excellent items should definitely be in excellent condition. Can you please reach out to us on Facebook (https://bby.me/qxtm2v), Twitter/X (https://bby.me/v2lnet), or Instagram (https://bby.me/vry9ep) with more information about your experience? Please begin your message with "This is regarding my Google Review #77716".
Cddenham D
November 27, 2025
5 out of 5
Great
Danny T
November 23, 2025
1 out of 5
They sold me a clearly used product as new. (It was an online order and bagged it before I even noticed) Wasted my time driving back to the store to get it replaced and all I got was "sorry about that"
Del R
November 23, 2025
5 out of 5
Wanted thank Dillon for his assistance who demonstrated excellent customer service . I almost grab the wrong accessories for my phone. He displayed patience and knowledge insuring I'd make the best purchase for my needs.

About Best Buy Gratiot

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