Best Buy Gratiot

Gratiot store is great ! Had awesome customer service to replace 2 phone screen protectors installed badly at Madison Hgts. store by verizon /best buy people . Perfect install and a happy customer

Have good price and good products. I would recommend people to go there. And they have techs to fix computers

I needed the Geek Squad. They did not disappoint

I just came from this store. It's been there for at least 30 years. This specific store is of the places I started going to when I got into trading cards. Today, I had one of the weirdest experience I've ever had at a store today. I went there to buy a portable phone charger And to see what pokemon product, they had. I didn't know where the Pokémon product was. So I asked an employee and he directed me towards the cash register, which is a very small area And I already walked past it I didn't see any pokemon product initially. When I got over there, I did see a small rack with pokemon product on it that I missed. So I walked up to it to take a look. A gentlemen from the geek squad approached me and asked me, could you help me. I told him no, i'm just taking a look Seeing what they have. I just got in the Pokémon and I know nothing about it so I have no idea what I actually want but the geek squad guy, indirectly indicated that i'm not allowed to look at the product. I asked em, is this a product rack? I was directed over here by another worker telling me that there was pokemon product over here, implying that maybe it's for sale. He told me it's really not a product rack. Then he proceed to tell me I can't stand over here. So I went to the cash register. At the cash register. I was confused and I asked. you have product, but I can't take a look at it to see what you have. He then said, but you didn't want anything I can ring you up right here. The whole vibe was pretty negative and I didn't understand why I was being treated like that. So I left my phone charger at the cash register and walked out the store. I wanted to report my experience to the store manager but I didn't wanna do it in front of the gentleman. I wanted to be considered, and didn't want him to feel embarrassed at work just in case the manager wanted to put him on the spot. Instead, I was so mad, I just left the store and went to walmart instead. I probably won't be back to best buy.