Best Buy Gratiot

they stopped selling unlocked iphones? always bought my phones from bestbuy but i guess that’s changing

Theo helped me with Apple air pods maxI had been searching for and was so nice. He was a huge help and made the process so smooth!

Loved the staff & the size of the store

Best Buy Roseville is running a financial trap where they gladly accept your cash but refuse to return it when they fail to deliver your product. After paying $1,500 in cash for a TV that was repeatedly delayed and never in my possession, I was informed—only after canceling—that the store would not refund my money in the same currency I paid. Their "policy" (which was never disclosed at the time of purchase) is to mail a check for any cash refund over $800, leaving the customer with zero product, zero cash, and zero timeline on when their money will actually arrive. The General Manager was dismissive and rude, offering no explanation other than "this is the way it is," treatiing a massive failure in transparency as a minor inconvenience for the customer. WARNING TO ALL CONSUMERS: If you pay more than $800 in cash here, you are essentially giving Best Buy an interest-free loan that you cannot get back on demand; once they have your money, you are at the mercy of a mailbox and a vague corporate policy.