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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Saginaw
How do I check product availability at the Saginaw Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saginaw Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saginaw stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saginaw Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2865 reviews)
Jennifer
January 09, 2026
5 out of 5
I bought my apple computer from this store. They were so helpful. We ended up having a young man that was attending college wait on us. He was very kind , patient and knowledgeable. I definitely would suggest this location .
Julie C
January 03, 2026
5 out of 5
Service department very friendly and helpful.
Quinn M
December 30, 2025
3 out of 5
This is a decent Best Buy location, but I’m leaving a 3/5 due to a recent frustrating experience. Best Buy (or at least this location) does not honor sale pricing when exchanging wearables for a different size, even when exchanging for the exact same item. This wasn’t clearly communicated on Best Buy’s website, which made the situation disappointing.
The management explained that honoring the sale price would impact their bottom line, but from a customer perspective, paying an additional $160 just to exchange for the same item in a different size felt unreasonable. I also felt dismissed during the interaction, as there didn’t seem to be any willingness to discuss alternatives or compromise, which left me leaving the store feeling discouraged. Better clarity around exchange policies on wearables would help avoid situations like this in the future.
Response from Best Buy
December 30, 2025
Hi, Quinn,
Thank you for sharing your review with us. We'd like to follow up with you to discuss your exchange experience.
Please send us a private message on Facebook (https://bby.me/9nqv1n), Twitter/X (https://bby.me/bqnkp2), or Instagram (https://bby.me/gq7nhv). Please include "Google review 97883." Thanks!
Liv H
December 28, 2025
2 out of 5
Unprofessional staff. Inattentive and rude.
Response from Best Buy
December 28, 2025
Hi, Liv,
Thank you for sharing your review with us. We hope to provide a great shopping experience, along with friendly and knowledgeable staff. We'd like to learn more about your recent visit,
Please follow up with us through a private message on Facebook (https://bby.me/3w4iww), Twitter/X (https://bby.me/4fc65x), or Instagram (https://bby.me/gspsui). Please mention "Google review 96485" when reaching out.