Terrible experience. Bought 2 refurbished TVs in excellent condition online, open box. One TV came without a remote and had scratches on the front. I called customer service and because it was refurbished I was required to go to the closest location I live nowhere near a Best buy. There was also no way to call the store and talk to an associate you can only talk to the call center. I drove down, they gave me a new remote and I called it good enough. Now the other TV screen has vertical white lines up and down it with no picture whatsoever. It just randomly happened while being watched. I bought it 25 days ago and they will only cover their refurbished products for 15 days unless I purchased a warranty that would have cost more than half of what I paid for the TV. So the TV is garbage after only 25 days. I will never shop at Best buy again.
Nobody helps you. Tried to buy a laptop but no one would help. I guess I'll buy it on Amazon. also open box savings are joke. Save $40 on a $1,000 laptop that somebody used for a month. Stay away from Best buy do yourself a favor and order your stuff online.
They had what I needed and service was great
Great place here. Upon entry, id say it's more or less the same as any other best buy you've been in. You're greeted and immediately asked if you need help finding anything. I mostly know where and what I'm going for, so I bee line there. I have asked for help getting items or things and everyone is helpful. Any questions I ask. They're able to answer and not leave me feeling confused, which is nice. The last time I was in there I purchased a ps5 and the guy helping me was resourceful and asked what kind of games etc do I need or want to go with it, if any. I didnt need anything but is refreshing they ask to ensure you have everything (like hdmi) to use the item when you get home. I'll continually keep coming back here. They also have decent open box discounts towards the back right corner if you're into catching a deal on certain items. Worth checking out if you're back there. Don't hesitate to check this best buy out for any electronic needs.