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Frequently Asked Questions About Best Buy Saginaw

How do I check product availability at the Saginaw Best Buy?
How do I check my order status?
My local Saginaw Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Saginaw stores’ holiday hours?

Recent Reviews

4.0
(2854 reviews)
Dan H
December 15, 2025
1 out of 5
Don't carry the things you want I'd never go back
Response from Best Buy
December 15, 2025
Dan, Thank you for the review. We understand it's important to have a great selection in store, however we do offer a wide variety of products on our website at https://bby.me/a4puf2. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 88461.
John R
December 12, 2025
1 out of 5
Impossible to talk to a representative by calling the store.
Response from Best Buy
December 12, 2025
Hi John, Thank you for your review. We understand you'd prefer to speak with someone at a store location. To best serve all our customers, our in-store associates are dedicated to those shopping in person. We'd be happy to chat with you and address any questions or concerns you may have. Feel free to reach out to us on Facebook https://bby.me/e72xdn, Instagram https://bby.me/jakxzs, or Twitter/X https://bby.me/y96iqd. Be sure to mention your Google review 86629.
Andrea T
December 04, 2025
1 out of 5
What a joke! I walked in knowing what I needed for a doordash order. 3 staff upfront, one asked what I needed I showed her, she point to where I needed to go and said someone will be over to help me in a few. I was thinking perfect store is empty I can get this item quickly and be on my way. Meanwhile I looked for the item I needed and couldnt find it after 10 minutes I looked up and saw staff all over. 3 at the service center(1 helping a customer), 4 upfront(at this point, cashier was checking 1 person out), 2 over at computers(both helping customer). Mind you this was just what was within my eye sight. I then said "hey, can someone help me? I have been waiting patiently and yall are just standing there. Who is supposed to help me??" I was then told everyone was busy so I left WITHOUT the $100.00 item that was in-stock because I couldnt get help unfortunately to find it.
Response from Best Buy
December 04, 2025
Hello, Not receiving any assistance is frustrating. Allow us to her more about this experience. Please feel free to connect with us on social media links. When doing so mention review #81448. Facebook (https://bby.me/ofpwv5) Twitter/X (https://bby.me/hml8hj) Instagram (https://bby.me/5rs7yy)
Leelee
November 29, 2025
5 out of 5
Tech guy Dan is incredibly smart and very patient

About Best Buy Saginaw

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