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Best Buy Saginaw
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Saginaw
How do I check product availability at the Saginaw Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saginaw Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saginaw stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saginaw Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2719 reviews)
Lacie R
November 14, 2024
5 out of 5
Friendly staff
Sydnee W
November 12, 2024
1 out of 5
Very horrible service! I was in the store 20 mins and not once was asked if I needed help. I walked to the front of the store letting the cashier know I had some questions regarding tvs. He directed me back to the television section and said someone would be over to assist. I waited and waited and no one came to assist. I walked back up to the front of the store and let him know I was never helped and I was no longer interested in service at that point. I’m very disappointed at the poor customer service. I’ll try my luck at another location.
Response from Best Buy
November 13, 2024
Hello Sydnee,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64420416.
Kind regards,
^Aaron
Don S
October 31, 2024
5 out of 5
Good customer service!
Cain J
October 27, 2024
1 out of 5
Dialed the local store given to me by Google and was told by a call center that the store does not receive calls so I took my PC back for a refund. If a company cannot take care of a customer then another one will.
Response from Best Buy
October 27, 2024
Hi Cain,
Thank you for sharing your experience with us. I understand your frustration regarding the difficulty in reaching the local store. I want to clarify that our stores don’t accept calls while staff members are assisting customers on the sales floor. However, I would love the opportunity to help you resolve this issue today.
Please connect with us by sending a private message on one of our social media platforms: Facebook at http://facebook.com/BestBuy, Twitter/X at http://twitter.com/BestBuySupport, or Instagram at http://instagram.com/Bestbuy. In your message, kindly include your full name, phone number, and email, and mention that you're reaching out regarding your "Google Review" with conversation number 64359735 so we can quickly identify and assist you.
Thank you once again for your feedback, and I look forward to helping you!
Best regards,
^Magee