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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Saginaw
How do I check product availability at the Saginaw Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saginaw Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saginaw stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saginaw Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2845 reviews)
Richard R
November 22, 2025
1 out of 5
I asked three people for help everybody was too busy but they were not actually busy one guy see me looking around help me out. Best Buy did not have what I needed. I asked the cashier if I could check to make sure this would fit my laptop before I paid for it. Made a lot of extra Hass for no reason very disappointed
Response from Best Buy
November 22, 2025
Hi Richard,
Thank you for your review. We understand how crucial item availability is for a positive shopping experience. We are constantly striving to adapt and improve our products, services, and ensure an excellent customer journey. We truly value your feedback as it helps us identify areas for growth and improvement.
Feel free to reach out to us on Facebook: (https://bby.me/huvx9r), Instagram: (https://bby.me/aim8hn), or Twitter: (@BestBuySupport) to formally document your feedback or share any additional questions or concerns. Be sure to mention your Google review 73031.
Rock O
November 21, 2025
1 out of 5
I'm not sure who's responsible but I'm sick of calling the Saginaw store only yo be dumped off to a call center where you can't understand a stinking word that's being said.
Response from Best Buy
November 21, 2025
Hello, Rock on,
It's difficult when you can't find the help you need over the phone. We decided route our store phones to our Customer Care line some time ago so that our employees can focus on the customers in the store, and those wanting assistance over the phone can be assisted by trained phone agents. If you'd like assistance through a different channel or want to formally document your experience, please send a private message on social media. Please include Google Review 72690 in your message for fast assistance during business hours.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
carol m
November 14, 2025
5 out of 5
Dan helped me with a laptop purchase last week. Dan was extremely knowledgeable and helpful. He answered all of my questions and I highly recommend him!
Jeff H
November 10, 2025
5 out of 5
Santana helped me with my camera but it was a phone problem she directed me to Dyllan both were beyound professional and got me headed toward a New Iphone 17 heres the thing anywhere else the iphone 17 is 300 hundred or more dollars just to pay payments through best buy its 70 dollars plus money off on a trade in with a bad camera five star Service with the Geek Squad Best Buy cant be beaten Great Job!!!!!