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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Saginaw
How do I check product availability at the Saginaw Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saginaw Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saginaw stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saginaw Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2851 reviews)
Andrea T
December 04, 2025
1 out of 5
What a joke! I walked in knowing what I needed for a doordash order. 3 staff upfront, one asked what I needed I showed her, she point to where I needed to go and said someone will be over to help me in a few. I was thinking perfect store is empty I can get this item quickly and be on my way. Meanwhile I looked for the item I needed and couldnt find it after 10 minutes I looked up and saw staff all over. 3 at the service center(1 helping a customer), 4 upfront(at this point, cashier was checking 1 person out), 2 over at computers(both helping customer). Mind you this was just what was within my eye sight. I then said "hey, can someone help me? I have been waiting patiently and yall are just standing there. Who is supposed to help me??" I was then told everyone was busy so I left WITHOUT the $100.00 item that was in-stock because I couldnt get help unfortunately to find it.
Response from Best Buy
December 04, 2025
Hello,
Not receiving any assistance is frustrating. Allow us to her more about this experience. Please feel free to connect with us on social media links. When doing so mention review #81448.
Facebook (https://bby.me/ofpwv5)
Twitter/X (https://bby.me/hml8hj)
Instagram (https://bby.me/5rs7yy)
Leelee
November 29, 2025
5 out of 5
Tech guy Dan is incredibly smart and very patient
Wendy H
November 25, 2025
3 out of 5
Hard sell n the credit card seems more important than customer service. Finally got someone to help us then he disappeared lol
Response from Best Buy
November 25, 2025
Good Afternoon, Wendy,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience while shopping in store and looking for assistance. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #75115" for reference. You can find us here:
Twitter(X):
https://bby.me/yfcav7
Facebook:
https://bby.me/2fm08m
Instagram:
https://bby.me/akn4b4.
Richard R
November 22, 2025
1 out of 5
I asked three people for help everybody was too busy but they were not actually busy one guy see me looking around help me out. Best Buy did not have what I needed. I asked the cashier if I could check to make sure this would fit my laptop before I paid for it. Made a lot of extra Hass for no reason very disappointed
Response from Best Buy
November 22, 2025
Hi Richard,
Thank you for your review. We understand how crucial item availability is for a positive shopping experience. We are constantly striving to adapt and improve our products, services, and ensure an excellent customer journey. We truly value your feedback as it helps us identify areas for growth and improvement.
Feel free to reach out to us on Facebook: (https://bby.me/huvx9r), Instagram: (https://bby.me/aim8hn), or Twitter: (@BestBuySupport) to formally document your feedback or share any additional questions or concerns. Be sure to mention your Google review 73031.