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Best Buy Southfield
Services Offered
Geek Squad Services
Apple Shop
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Premium Home Theater
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Southfield
How do I check product availability at the Southfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3198 reviews)
Bechara D
July 27, 2025
5 out of 5
No one needs to review Best Buy. Always top notch service. Even their training "newbies"
Poker D
July 23, 2025
5 out of 5
The young man who assisted us was very friendly and knowledgeable. He went above and beyond to assist us.
Eld:Douglas W
July 18, 2025
3 out of 5
Best Buy:Did not have a working phone for the "Samsung Z Fold 7."
Response from Best Buy
July 19, 2025
Hi there,
Thank you for leaving a review here on Google. It sounds like your concern is related to a mobile device.
If you require support, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/3oajp7), Twitter/X (https://bby.me/7s4meh), or Instagram (https://bby.me/8jjqyv).
Please mention the phrase “Google review #17488” when reaching out, and be sure to include your full name, phone number, and email address, along with some more details on how I can help.
Regards,
^Ravi
Mattie M
July 11, 2025
5 out of 5
Electronic accessories were purchased