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Frequently Asked Questions About Best Buy Southfield

How do I check product availability at the Southfield Best Buy?
How do I check my order status?
My local Southfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Southfield stores’ holiday hours?

Recent Reviews

4.0
(3259 reviews)
Rob M
December 06, 2025
3 out of 5
Came in today looking for a monitor needed one for my new PC A young lady helped me out didn't recall her name She quoted me a price on a LG went to pay for it and the price was higher than I was quoted She was WAY OFF on the price Needed the monitor so I got it Salesperson needs to DOUBLE CHECK the price next time The customer may not be so easygoing next time
Steve C
December 01, 2025
1 out of 5
Very disappointed with the Southfield Best Buy. I attempted to return software 15 days after the purchase from another Best Buy Auburn Hills). Best Buy of Southfield refused to take it back stating no returns on software? I then drove out to the Auburn Hills and they accepted it without an issue.
Response from Best Buy
December 02, 2025
Hello, Steven, Thank you for taking the time to reach out to us here. We understand how important a return can be, and we would like to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 79809. Facebook (https://bby.me/lgec0c) Twitter/X (https://bby.me/47qhtl) Instagram (https://bby.me/zfu5sm) We look forward to assisting you there.
Mohammad Y
November 30, 2025
3 out of 5
Salenmen in BestBuy in general are clueless. 10 different people, 10 different versions! Least respect for the customers
Response from Best Buy
November 30, 2025
Hello there Mohammad! Thank you for taking the time to reach out on Google with a review. We fully understand the need for friendly and professional assistance in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #78584 in your message. You can find us here: Facebook (https://bby.me/73edqu) Twitter/X (https://bby.me/7uurjn) Instagram (https://bby.me/dk8nyv)
Brianna T
November 26, 2025
5 out of 5
I came in for a laptop and Bryce helped me out . He is absolutely outstanding! Very helpful and detailed. He also explained the specs of each choice to me so I knew exactly what I was getting when I purchased it. It’s very refreshing to experience such great customer service!

About Best Buy Southfield

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