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Best Buy Southfield
28400 Telegraph Rd
Southfield, MI 48034
Services Offered
More to Explore
Frequently Asked Questions About Best Buy Southfield
How do I check product availability at the Southfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3049 reviews)
Evan S
September 05, 2024
4 out of 5
Its fine, they have what you need. But have you guys noticed how best buy has been slowly getting a little grimier, a little more poorly staffed, a little messier, etc each year? Its like kmart 2.0
John H
August 31, 2024
4 out of 5
Typically they are good, but my last visit to purchase a pixel 2 watch, it took over 30 minutes and 2 requests to get help. Once I had someone to help, they were.
Terence W
August 28, 2024
5 out of 5
Great place
Jon E
August 19, 2024
3 out of 5
Okay 👍, not a very good selection on microwaves in stock, and not very adapt to wireless light bulbs or plugs.
Response from Best Buy
August 19, 2024
Hello, Jon,
Thank you for your feedback. A microwave is something many customers use on a daily basis, so being able to stop in and purchase one is certainly convenient. I understand the selection of available models may not have been what you were hoping for, and it also sounds like you were planning to browse the smart home area as well. Our team would love to capture your insight, as we’re extremely interested in learning how we may be able to improve the customer experience.
You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google review, 64091221.
Best,
^Sarah