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Best Buy Southfield
Services Offered
Geek Squad Services
Apple Shop
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Premium Home Theater
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Southfield
How do I check product availability at the Southfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3245 reviews)
Preemie G
November 01, 2025
1 out of 5
The Southfield location In michigan Is worst location in World.The people are rude,the management is not knowledgeable,and they're disrespectful.
If I could give them a minus ZERO STAR I WOULD.I purchased a watch with the warranty program and the watch broke.I went into the southfield location to purchase a new one.The encounter was awful and when I enquired about the warranty Bill took my watch,canceled the warranty, and told me I had no other options. I spoke with a manager and cooperate to no avail.Do Not Go to the Southfield,Michigan Location unless,your a glutton for horrible costumer service and poor treatment.
Response from Best Buy
November 01, 2025
Good Afternoon, Preemie.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#63254" for reference. You can find us here:
Twitter(X):
https://bby.me/msiyd8
Facebook:
https://bby.me/vm2e3r
Instagram:
https://bby.me/0hayyg
Mark J
October 31, 2025
5 out of 5
For all electronics and electronics devices
Joe R
October 24, 2025
5 out of 5
Went in to see a TV I was considering buying. Talked to Brent who was very knowledgeable and helpful. Was going to wait for black Friday or Christmas but after tapping into his knowledge I pulled the trigger and bought now. Pleasant shopping experience
Laurie J
October 15, 2025
5 out of 5
Employee was very helpful to me, regarding a problem with my phone. He was knowledgeable and quickly helped me solve my problem.