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Best Buy Southfield
Services Offered
Geek Squad Services
Apple Shop
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Premium Home Theater
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Southfield
How do I check product availability at the Southfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3260 reviews)
Clarissa W
December 07, 2025
5 out of 5
We really enjoyed our time together with my grandchildren on our date afternoon ❤️
Jonathan W
December 06, 2025
1 out of 5
What is up with the pre-owned phones and when its not pree owned its $600!!?? like bro get some not pre owned phones in and don't you give me no refurnished phone because you know damn well I won't be getting that START SELLING YOUR PHONES FOR CHEAP AT LEAST $100-$200 that aren't pre owned or refurnished phones, like I know nobody wants to get some used phone or some phones that people fixed that probably they didn't even fix right! Like how about I sell you a iPhone SE for $1,000 that was pre owned and refurnished .yeah I know damn well you wouldn't be buying a phone that probably wouldn't work after 2 days! don't shop here it sucks just like their pre owned phones and refurnished phones.
Rob M
December 06, 2025
3 out of 5
Came in today looking for a monitor needed one for my new
PC A young lady helped me out didn't recall her name She quoted me a price on a LG went to pay for it and the price was higher than I was quoted
She was WAY OFF on the price
Needed the monitor so I got it
Salesperson needs to DOUBLE CHECK the price next time
The customer may not be so easygoing next time
Steve C
December 01, 2025
1 out of 5
Very disappointed with the Southfield Best Buy. I attempted to return software 15 days after the purchase from another Best Buy Auburn Hills). Best Buy of Southfield refused to take it back stating no returns on software? I then drove out to the Auburn Hills and they accepted it without an issue.
Response from Best Buy
December 02, 2025
Hello, Steven,
Thank you for taking the time to reach out to us here. We understand how important a return can be, and we would like to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 79809.
Facebook (https://bby.me/lgec0c)
Twitter/X (https://bby.me/47qhtl)
Instagram (https://bby.me/zfu5sm)
We look forward to assisting you there.