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Frequently Asked Questions About Best Buy Southfield

How do I check product availability at the Southfield Best Buy?
How do I check my order status?
My local Southfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Southfield stores’ holiday hours?

Recent Reviews

4.0
(3241 reviews)
ERIC C
October 13, 2025
5 out of 5
Great service great place knowledgeable employees is still kind of expensive
Tanika A
October 10, 2025
3 out of 5
The employee just came to watch me /walk with me, but when I asked a specific question about a Bluetooth device for my car her mind went blank. No help at all.
Response from Best Buy
October 10, 2025
Hello Tanika, We appreciate your review. We can understand how not finding the information you need would cause you some concerns. We would like to see if we can answer any questions you may have. To get started can you contact us at one of the links to our Social Media team? All you need to do is mention Google Review #53961 in a private message to begin the conversation. Facebook (https://bby.me/21adun) Twitter/X (https://bby.me/tckkmm) Instagram (https://bby.me/5hsyw3) Thanks,
colt
October 06, 2025
1 out of 5
Horribly slow checkout line and no care by employees in store to speed things up. This is a consistent problem every time I’m here for over 2 years. They do not have enough customer support and cashier staff. It’s abysmal how I’m always waiting 10-15 minutes just to buy one item every time I come here
Response from Best Buy
October 06, 2025
Hello. It is concerning to hear that the check-out process seems to be running a bit behind. We appreciate you taking the time to leave this feedback with us, and rely on it to find ways to improve. If you have a moment, please reach out to us on Facebook (https://bby.me/4zthjv), Twitter/X (https://bby.me/7ftjd2), or Instagram (https://bby.me/mavfhv) and an agent will be happy to get this documented and assist in any way we can. Please also include Google Review number 52448 when reaching out. Thanks!
Jas
October 01, 2025
5 out of 5
My curbside order was delivered quickly with a smile.

About Best Buy Southfield

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