TERRIBLE DISPOSITIONS! BILL A SALESMAN WAS PARTICULARLY DISMISSIVE, DISRESPECTFUL, AND ARROGANT! HE WISHED HE WOULD NEVER SEE US IN THE STORE IN THE FUTURE! HAD TO HAVE SEVERAL MANAGERS ASSIST! THE GEEK SQUAD WAS NOT AS EFFICIENT AS CLAIMED! NEVER GOING BACK TO THE WORST STORE EVER!!!!!!
Response from Best Buy
July 01, 2026
Hello, Mary Ann,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience in store while looking to make a purchase. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #181018" for reference. You can find us here:
Twitter(X):
https://bby.me/y8tWOq
Facebook:
https://bby.me/4BhCvg
Instagram:
https://bby.me/GUQ9O7
This place is shady. Ive never been to this store before yet somehow somebody was allowed to lookup and use my credit card for a very large in store purchase. No id was obviously verified since I have never been here before. Cant get a hold of anyone in store naturally
Response from Best Buy
June 28, 2026
Thank you for sharing your experience, Chelsea. We try to pride ourselves in ensuring we provide great customer service. What you've mentioned is quite concerning. Let's get this reviewed for you further.
Please send us more details through our social media channels on Instagram (https://bby.me/WuMhDO), X/Twitter (https://bby.me/k8mqYh) or Facebook (https://bby.me/Tj8hHu). Please send us a message with the full details of what took place. Also add Google Review 179567. We look forward to hearing from you.
Christopher S
June 20, 2026
Earlier than expected🙏❤️🙏
Our timeframe was between 8am - noon
Brother Cleveland called at 9:13am and said they were otw
It's now 10:13am and our stove is installed
Brother Cleveland and his son Davon delivered our stove today and they were so respectful and gentle
Very knowledgeable and polite
Best Buy you have a gem in this father and son duo
Mad respect and thank you again for our timely delivery