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Frequently Asked Questions About Best Buy Southland Center

How do I check product availability at the Southland Center Best Buy?
How do I check my order status?
My local Southland Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Southland Center stores’ holiday hours?

Recent Reviews

4.1
(2917 reviews)
Cambria B
July 20, 2025
1 out of 5
George Jones was very disrespectful. Upon my approach entering the store he did not have a proper greeting , upon helping me with my laptop , he was very rude , dry , & cut conversation short . Someone definitely needs to address this matter .
Kirstina M
July 12, 2025
1 out of 5
I was at the Taylor location to switch my phone plan over and the gentalmen helping me Caleb, was amazing, but he was all alone at the counter and he even asked for help several times and his co workers just walked past and denied him help in front of customers. This is terrible customer service. The two employees that refused to help were Devin and George. I felt so bad for the customers that just waited patiently while Caleb juggled the entire counter alone.
Response from Best Buy
July 15, 2025
Hello, Kristina, We are dedicated to providing support in store that respects your time. In situation similar to the one you have described, I would also reach out for guidance. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #14932 in your message. You can find us here: Facebook (https://bby.me/7m447f) Twitter/X (https://bby.me/bndak8) Instagram (https://bby.me/fzs3pl) We hope to hear from you! Sincerest regards, ^Ryan
Fred M
July 03, 2025
4 out of 5
Takeld with customer service. They carry Bambu Print filaments. No glow in the dark however. They carry some filaments at the local warehouse, but none at the store itself.
Maikal M
July 03, 2025
5 out of 5
Amazing got 151 Zapdos Pokemon boxes and was very pleased with customer service

About Best Buy Southland Center

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