Best Buy Southland Center

Huge shout out to Supervisor Shaun and the geek squad for helping me out with my monitor and Playstation issues.

Knowledgeable and fast to help

The geek squad was wonderfully. I forgot the name of the 2 gentlemen who took care of me, but you were great. Thank you very much.

George Jones was very disrespectful. Upon my approach entering the store he did not have a proper greeting , upon helping me with my laptop , he was very rude , dry , & cut conversation short. I was having a prior conversation with an old co worker who could assist me with some technology resources until I can get it fixed & he asked me to leave the store because an employee complained , prior to another employee only asking me if I had been helped. Someone definitely needs to address this matter & teach this grown man to properly work in customer service & how to talk to people. I purchased my laptop from here , being a Best Buy plus member . At first , he apologized and was on board to replace it . Not once did I drop my device or anything , and it somehow ended up with the slightest crack in it, once he informed me his demeanor changed & it was really nasty . I will not be shopping at this location for I see other customers have had similarities. If you ask me if basically accusing me and saying I dropped my laptop, who in the H*LL would drop a $1,000+ laptop ? If someone can make it make sense.