Frequently Asked Questions About Best Buy Southland Center
How do I check product availability at the Southland Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southland Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southland Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southland Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3000 reviews)
Courtney T
February 21, 2026
1 out of 5
If I could give a zero star I would. I have been looking for help after purchasing a computer since I bought it. I was told that it works, and is compatible but it isn’t for the nursing platform. I have been trying to get help or return for 7 weeks. Do not trust them. I spoke with the online chat platform and they instructed me to come into the store to receive credit. The “manager” couldn’t find the chat so I opened my computer and showed them. They exited out of the chat! And said it was a me problem. What a joke.
Response from Best Buy
February 22, 2026
Hello.
Having troubles with a return is far from ideal and we would like the chance to look into this for you and help assist the best we can.
If you have a moment, please reach out to us on Facebook (https://bby.me/ewo2bu), Twitter/X (https://bby.me/ef9u1g), or Instagram (https://bby.me/13t7oz). When reaching out via social media, be sure to mention that it's in response to Google Review number 120284.
Thank you.
Matt J
February 20, 2026
1 out of 5
Went to buy a new key board for my computer. I had to hit no on 3 screens rejecting their promotions. I told the lady at the register if there was one more I would not be purchasing the $80 keyboard. There was one more... Lost my business because I had to click NO on too many offers at the register to pay. I'm making a purchase not signing a contract for your 13 different offers. Amazon it is.