One of the best customer care.
Aiden muchas gracias por tus atenciones en la tienda eres un excelente empleado que se desvive por tratar bien al cliente
I was lucky and found a tech that was very helpful and knowledgeable in the tvs i was looking at.
Draven S
November 22, 2025
I got lied to about the return policy one in person and on the phone about the return policy, George one of the supervisor was nice about it and told me about the policy, just upset with the sales people not making it clear you need a box
Response from Best Buy
November 22, 2025
Hello, Draven,
Thank you for reaching out to share your concerns with being advised incorrectly about the Return and Exchange Promise. We can certainly understand that changes in policy can be confusing over time. We would be glad to notate this concern further if you would like to reach out to us on any of our social media profiles below with Review 73258. You can also see the most up-to-date information online at https://bby.me/1hbgr4 .
Facebook (https://bby.me/p4wb8h), Twitter/X (https://bby.me/wnv9se), Instagram (https://bby.me/mhsfz4)