George Jones was very disrespectful. Upon my approach entering the store he did not have a proper greeting , upon helping me with my laptop , he was very rude , dry , & cut conversation short . Someone definitely needs to address this matter .
I was at the Taylor location to switch my phone plan over and the gentalmen helping me Caleb, was amazing, but he was all alone at the counter and he even asked for help several times and his co workers just walked past and denied him help in front of customers. This is terrible customer service. The two employees that refused to help were Devin and George. I felt so bad for the customers that just waited patiently while Caleb juggled the entire counter alone.
Response from Best Buy
July 15, 2025
Hello, Kristina,
We are dedicated to providing support in store that respects your time. In situation similar to the one you have described, I would also reach out for guidance. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #14932 in your message. You can find us here:
Facebook (https://bby.me/7m447f)
Twitter/X (https://bby.me/bndak8)
Instagram (https://bby.me/fzs3pl)
We hope to hear from you!
Sincerest regards,
^Ryan
Takeld with customer service. They carry Bambu Print filaments. No glow in the dark however. They carry some filaments at the local warehouse, but none at the store itself.
Amazing got 151 Zapdos Pokemon boxes and was very pleased with customer service