Frequently Asked Questions About Best Buy Southland Center
How do I check product availability at the Southland Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southland Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southland Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southland Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3072 reviews)
Thomass S
August 01, 2026
5 out of 5
Rosco the manger was awsome
Mark G
August 01, 2026
1 out of 5
I bought a computer from Best buy. Then I tried to hook up my printer to it and the computer would not connect with the printer. I called their 1-800 number and schedule an appointment. Drove all the way from Monroe down to Taylor. Thinking that I was going to be able to leave this here and they could fix the problem and charge me if need be. Then the young man told me that they can't do it because it's something about the printer. And then they'd be more than happy to have a home geek squad visit for $125. Or I could call the 1-800 number in India and get charged $40 whether or not who knows. If they can't fix it am I out $40? Nobody could answer. I'm just on my own. Thanks for the money. I wouldn't bring anything here that required. Any complicated repairs. I probably won't be doing business with this place again
Response from Best Buy
August 01, 2026
Hello Mark,
If we were in your position, we would feel the same way especially after a long drive. And we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #196663 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/0sUiO0)
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Camille R
July 29, 2026
5 out of 5
Great reasonbale prices
Awsome customer service
Very helpful
Claire C
July 20, 2026
5 out of 5
A very nice employee named Ivan helped us find what we were looking for and advised us on the best model and accessories. He helped us through every step of the process and checked us out at the end. Very helpful and knowledgeable.