Frequently Asked Questions About Best Buy Southland Center
How do I check product availability at the Southland Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southland Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southland Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southland Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3016 reviews)
Mark P
April 06, 2026
1 out of 5
Stay away sold me a defective game and won't take it back.
Response from Best Buy
April 07, 2026
Hello, Mark,
Thank you for taking time out of your day to share you experience. Being denied a return or exchange would be frustrating, so we can understand your concern. we'd be happy to look into this for you and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/O2HaDe), Twitter/X (https://bby.me/cEJfY4), or Instagram (https://bby.me/YEKpM1). Please reference Google Review, #139207.
George D
April 06, 2026
5 out of 5
Emma at customer service is awesome. Got what i needed super quick
Bill P
April 06, 2026
5 out of 5
I went in to purchase charger for my cellphone. I was helped by a very nice man named Ivan. He showed me what to look for and helped me find the perfect charger. Thank you Ivan. Nice experience.
Jeik R
April 03, 2026
3 out of 5
Too high prices you can find better deals on Amazon
Response from Best Buy
April 03, 2026
Thanks for sharing this review. We understand wanting to get the best price on your tech. Our Price Match Guarantee can help with this: https://bby.me/o2iVsr.
If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/53ZjMq), Twitter/X (https://bby.me/hEN2q1), or Instagram (https://bby.me/suuomZ). Please include the Google Review reference number #138091 when reaching out.