Frequently Asked Questions About Best Buy Southland Center
How do I check product availability at the Southland Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southland Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southland Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southland Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2956 reviews)
Cheryl R
November 15, 2025
1 out of 5
I would actually give a -10 stars for return policy on non electronic items. Bought a TV stand just in case new TV wouldn't fit on entertainment center but it did. Bought on 10/25/25 called their 800 number and was told I could return it even though it went over the 15 day return policy. Just was told by cashier that I couldn't get a refund. This place sucks. Will not be spending my money here anymore!!!!! This is the Taylor store.
Jim S
November 14, 2025
5 out of 5
Wonderful service and pricing
Foster F
November 11, 2025
1 out of 5
Was here to buy a PlayStation and was rushed by three employees one begins to belittle me and make comments about how you need a PlayStation for that to work and was trying to get me to put the spider wrapped product down essentially one asset protection guy along with him as if I’m going to run out with a spider wrapped box it is 2025 stop racially profiling. I did not end up purchasing the PlayStation portal and the store manager Sam said that he would talk to the guy Kevin who profiled me and was nowhere to be found when I was making the complaint.
A L
November 08, 2025
5 out of 5
My son and I went into this particular Best buy.
Aiden was absolutely amazing. He helped us pick out a great laptop for exactly what we were looking for. Aiden went above and beyond by explaining everything to us. Aiden even took the time to explain the warranty packages for the laptop as well.
Without his explanation we would not have purchased the extended warranty package.
Best Buy should be Happy to have this extremely knowledgeable associate in the computer section...
I tried to give him a tip and his reply was just helping you and making sure you're happy is all I need.. Please make this guy a manager quick !
Thanks again Aiden....
You are truly the best of the best brother !!